Rain.gg Reviews 161

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website, frequently encountering issues such as account bans without explanation, loss of credits, and difficulties with logging in or accessing funds. Customers also report significant problems with customer service, describing support as unprofessional, unresponsive, and unhelpful, often leading to instant bans or ignored inquiries. Reviewers also expressed frustration with payment-related issues, including high house edges, withdrawal fees, and accounts being blocked when attempting to cash out winnings. Many also felt the pricing structure was unfair, with high costs and poor value for rewards. Though some customers also noted positive experiences with the staff, describing them as active, helpful, and positive, the general sentiment was that the website's practices were untrustworthy, with concerns about the fairness of games and accounts being blocked, particularly after winning.

What people talk about most

Website

Customers consistently note negative experiences with the website, frequently expressing concerns about its... See more

Customer service

Consumers express strong dissatisfaction with customer service. Many report accounts being banned without... See more

Payment

Reviewers express significant dissatisfaction with the payment process. Many customers report difficulties... See more

Staff

People report ambiguous experiences with staff. Many reviewers express significant dissatisfaction, citing... See more

Price

Customers had negative experiences with price. Many reviewers advise against spending money, citing a high... See more

Reviews shaping this summary

Rated 1 out of 5 stars

You will thrown little treats till you are depositing money. But once you dry up & start playing only with those little treats...everything changes. Account gets banned without any explanation, ign... See more

Rated 1 out of 5 stars

Have to lose to get xp - or buy it for a scam price - also 11% house edge on these cases plus a 1% cashout fee. The rewards here are garbage and there all wager locked they have nothing on there compe... See more

Rated 1 out of 5 stars

The support team on this website are very unprofessional. I asked a question because i was confused on why when redeeming 387 coins only warranted my 258 in crypto and the support person asks "Are you... See more

Rated 1 out of 5 stars

Was playing shared battles, when offline after few matches and next morning my account was suspended, all my credits gone (560) ~ 400 euros. No explanation, no reason, when I asked live chat bot I got... See more


Company details

  1. Gaming service Provider
  2. Video Game Store

Written by the company

Rain.gg is the the fastest growing free-to-play CS2 (CS:GO) unboxing site.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

161 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible customer support

Horrible customer support, had 500 coins on the site, got hacked and someone tried to withdraw my money but they needed jyc so they tried and failed so when i got my account back i ofcourse wanted to do the kyc but i couldnt so i asked Ryan on support, hes horrible holy, i told him the situation but he just intsantly terminated my account so i dint see his answer so i opened a new chat with him and he just said like a little child "i told him before", so thanks ryan for scamming me out of 500$ hope you sleep well at night

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Sketchy site, don't bother.

100% rigged, have lost 10 battles in a row. Varying value, I've reached gold on this site, so it's not like i don't have much experience on it. But safe to say, it is not legit.

26 March 2025
Unprompted review
Rated 4 out of 5 stars

I'm profit overall

I'm profit overall

and that makes mad other users on the VIP chat :)
Tbf website is cool, good animations, looks legit, but rewards are mid.
I'll be certainly way more down on other websites since they are way too shady. Rain is legit

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Great site

Great site, cleanest one out there! Got to try it, all other sites are budget af after you try out Rain trust me.

Great VIP system!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Can't complain about anything…

Can't complain about anything everything so far has been smooth deposit goes through and withdrawals go through nothing seems afoot. I also have a crush on one of the admins

21 March 2025
Unprompted review
Rated 3 out of 5 stars

Site is smooth

Site is smooth, great community manager
but VIP system is highly broken, VIP manager is not available almost 6 days a week, if you ask for lossback when you are down 10s of thousands on the site you would have to wait for days and most of the time you will get nothing or if you are lucky few coins back

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer support, dishonest practices.

Terrible customer support, dishonest practices, I have filed an ECC case, highly suggest people to avoid this website if you are planning to deposit with crypto.

States that the minimum amount deposited by crypto is 10USD, however, this doesn't include fees, the warning is not made conveniently visible AND there is no system to prevent you from depositing less than the minimum. If you deposit less than the minimum, it counts as you "forfeiting" your money, however, the customer support was unable of providing evidence of the money being lost. SImply disgusting.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

RAIN gg has the worst possible support…

RAIN gg has the worst possible support ever. Depositing is fine without any restrictions however not only when you try to withdraw in crypto but also skins you've got to fill in a questionaire and proof that you're 18+ (I was able to do so but they don't mention that when depoing) also support is very bad. I depo'd to their deposit address sent proof etc they said an error occured on their end and the funds were lost and said they can't help me with my deposit. Please avoid using this site since not only the odds but also support/depo/withdraw system is a scam!

15 March 2025
Unprompted review
Rated 1 out of 5 stars

worst site i've ever seen

worst site i've ever seen, fraudulent kyc, take a lot of % in withdrawl, has a clear pattern, even when you win battles you almost 90% of the time you lose coins, don't play on this or you will be leaving the site with a really bad experience.

15 March 2025
Unprompted review
Rated 1 out of 5 stars

Do you know how to spot a fraudulent…

Do you know how to spot a fraudulent website? If there’s no KYC (Know Your Customer) requirement before making a deposit, it's a major red flag. Even if KYC can be completed later, this tactic is often used by scammers operating casinos in tax-free countries where laws have no jurisdiction over them. Dragging minors into gambling is a horrible approach. When you see what's happening online—gambling promoters everywhere, with influencers acting as puppets for these sites and playing with fake money—it’s truly disgusting.

Just avoid these sites, keep your money safe, and don’t gamble.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Rats

Rats. Mfs ban you and steal your money, this guys use multi-account for a excuse for ban and dont send withdrawals. I understand is not allowed to have more than 1 account but i doesnt consider it too serious for recieve a ban. Dont play here admins are a bunch of dumbass and they just want to profit, only people winning here is them.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

This site is a scam don't gamble on…

This site is a scam don't gamble on here, i depoed and then i gambled and won when i tryed to withdraw and do kyc2 with my own id i got banned they wont give u shit back DONT GAMBLE ON THIS SITE I AM WARNING U DO NOT GAMBBLE ON HERE.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

the site biggest scam i won 1 time…

the site biggest scam i won 1 time couldnt withdraw and then they clear you balance out impossible to win since they rigged it lost 10 times in a row dont play their case battles or play on their site scam site you can't win cuz they rigged the system

25 February 2025
Unprompted review
Rated 2 out of 5 stars

So the thing is i actually Made Profit…

So the thing is i actually Made Profit of 420€ via the 10% knife chance i got 2 knives butttt they steal your steam data and send scammers i dunno im not sure what to think (took the 10% knive chance around 6 or 7 times so around 150€) I was stupid and got scammed. I will say tho it is gambling dont ever underestimate how fast u can get hooked and the chance that u lose money is very high. (Also as a neurodiverend person if u have adhd or add i suggest staying away from gambling whatshowever, we naturally have a WAY higher propabiltiy to get hooked by anything! Stay Safe ur great

31 January 2025
Unprompted review

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