I choose Raffle House for high-end but realistic properties, and a cash alternative so no selling stress. I wanted to up-grade my subscription but the website was unclear about start date and canx of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would be lovely to win one of these houses and they all look wonderful . My only issue is as a pensioner to get the discount they take you thro all these stages and once you get the code there's no wa... See more
Company replied
I did a single raffle towards the end of 2025 and didn't want any more at the time. I picked up that another one first of January, and now another MBNA on 1st February, that I did not want, or ask fo... See more
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Three things make Raffle House really stand out to me: 1️⃣ Winners can choose cash instead of a house – which is a huge plus. Selling a property isn’t always easy and can quickly eat into you... See more
Company replied
Company details
Written by the company
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 27th Dream Home Draw is live
Written by the company
- Enter to win this £2m Cheshire Dream Home
- It's time to win big and give to charity. Dreams. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
4.3
Excellent
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attractive program
I purchased my raffle tickets inspiring through a Raffle House attractive advertisement from last two month. Just I want to know How i can check the ticket that i brought please let me help to sort-out this issues .
11 February 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Bharat,
Thank you for your review!
You can check your purchased tickets by logging into your account and navigating to the “My Tickets” section, where all your entries will be displayed.
If you need any assistance or are unable to locate your tickets, please feel free to contact us at info@rafflehouse.com
, and our team will be happy to help.
Less of a gamble with Raffle House
Kathie and the team at Raffle House are the best, very responsive and resolved my issue straight away
29 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Jon,
Thank you so much for your review!
Providing exceptional customer support is our top priority, so we’re delighted to hear that this was reflected in your experience with Kathie and the team.
If you need any further assistance in the future, please don’t hesitate to reach out — we’re always happy to help.
I emailed Raffle House a query I had…
I emailed Raffle House a query I had about the entries on 27/04/26 at 10:32am, I got a prompt reply from Kathie at 11:07am about my query, very professional, polite nothing too much for the team.
27 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Bal,
Thank you so much for taking the time to leave us such a kind 5-star review. We really appreciate it.
We’re delighted to hear that Kathie was able to assist you promptly and that you had a positive experience with our team. We’ll be sure to pass your feedback on to her.
Thanks again for your support; it means a lot to us.
Had a question around a possible scam…
Had a question around a possible scam spam text message which said it was from them so when I emailed them they replied quickly and politely and confirmed it was NOT a scam spam and it was actually from them. They thanked me for being so diligent and overall my contact with them was top.
24 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Andrew,
Thank you for taking the time to share your experience!
We’re really glad you reached out to double-check, and it’s great to hear that our team was able to respond quickly and put your mind at ease. Being cautious is always a good thing, and we truly appreciate your diligence.
Providing clear and helpful support is very important to us, so your feedback means a lot to the team.
Great customer service
All good, I requested a cancellation and without any issues they supported my decision and made the cancellation process easy for me.
I’m happy with the service and I’ll continue playing with once off tickets.
Thank you again.
26 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Monique,
Thank you for your review.
Providing exceptional customer support is our top priority, and we’re really pleased to hear that this was reflected in your experience.
We wish you the very best of luck in the draws going forward, and if you ever need any assistance, we’re always happy to help.
Had a lil issue and they sorted it…
Had a lil issue and they sorted it immediately …
22 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Tim,
Thank you for your kind words! We're really glad we could get everything sorted quickly for you 😊
If you ever need anything else, our team is always here to help.
Wishing you the best of luck! 🍀
greaat company raffle house very good…
greaat company raffle house very good at responding to emails and very helpful and also good luck with anyone in the draw
21 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi there,
We really appreciate you taking the time to share your experience.
Providing exceptional customer support is our top priority, so we’re delighted to hear that this was reflected in your interaction with us.
We wish you the best of luck in the draws! And if you ever need any further assistance, please don’t hesitate to reach out. We’re always happy to help.
Raffle House is very responsive
Raffle House is very responsive to its customers, any worries or queries I have are quickly addresseed by them. Very happy with the service provided.
20 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Kelvin,
Thank you very much for your review.
Providing a responsive and supportive service is extremely important to us, so we are delighted to hear that your queries and concerns were addressed promptly.
Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.
I have recently bought tickets and…
I have recently bought tickets and entered two draws. To know that there are weekly draws as well as the big ones is an added bonus. Customer services are fantastic. Knowing I have as good a chance as anyone else to win a dream home is exciting
20 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Mrs Parsons,
Thank you very much for your review.
Providing exceptional customer support remains our highest priority, and we are delighted to learn that this has been reflected in your experience with us. We are also pleased to hear that you are enjoying both our main prize draws and our weekly draws for £50 and £30 subscribers.
As noted, every ticket has an equal chance in the draw, and we wish you the very best of luck!
Should you require any further assistance at any time, please do not hesitate to contact us.
Raffle House - A Team You Can Trust! 👍🏾
I have been a customer of Raffle House now for a few years.. I think Raffle House stand out from the crowd. Especially as they have a very professional, approachable, receptive and thorough customer service team. Each time I have had any issues with my subscription, they immediately talk it through and fix the problem with full transparency which gives me full confidence as a customer. I'm not rich by any means whatsoever. However, I know the money I spend with Raffle House goes to good causes, so its a win/win.. I definitely highly recommend Raffle House to anyone who wishes to give money to a good charity and need to feel trust and confident with a professional organisation they spend their money with.. Keep up your amazing work Raffle House.. You have a great team.. 👍🏾
16 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Carlito,
Thank you so much for your incredible feedback, this truly means a lot to us! 😊
We’re delighted to hear that you’ve had such a positive experience with our team over the years. Providing transparent, supportive and professional customer service is something we genuinely care about, so it’s great to know that this has given you confidence in us.
It’s also wonderful to hear that you value the charitable aspect of what we do, that really is at the heart of everything here at Raffle House.
We really appreciate your recommendation and your continued support. Feedback like yours means a great deal to the whole team.
Reply from Raffle House Ltd.
Hi Caroline,
Thank you for your review.
Providing exceptional customer support is our priority, and we are delighted to hear that this was reflected in your experience.
If you need any assistance in the future, we are always here to help.
The staff I interacted with were…
The staff I interacted with were amazing a very kind guy called Derrick. He sorted my problem out that I had made and was very emphatic towards me. Really do appreciate the fact that I can communicate with Raffle House and get a problem resolved the same day. How good is that? Not many companies can do that and do help the customer in a very kind professional manner. Thankyou so much .
10 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Bridget,
Wow, thank you so much for your incredibly kind words! This truly made our day and we will make sure to pass your lovely feedback on to Derrick. He will be absolutely delighted to hear this!
At Raffle House we always strive to provide the best possible experience for our customers and it is so wonderful to know that we are hitting the mark. Reviews like yours remind us why we love what we do!
Thank you for being such a wonderful part of the Raffle House community and we wish you the very best of luck in the draw
Quick and friendly resolution
9 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Helen,
Thank you so much for your review!
We’re really glad to hear that your experience reflected our commitment to providing exceptional customer support; that’s always our top priority.
If you ever need any further assistance, we’re always here and happy to help
It was my mistake !
It was my mistake but Raffle House made stopping a subscription so easy, on top of this I got my money returned. Raffle House made correcting my mistake so easy, the service was sincere, genuine and fast ! Thank you Raffle House
8 April 2026
Unprompted review
Reply from Raffle House Ltd.
Thank you so much for your lovely feedback, Christine!
We’re really pleased to hear that the process of stopping your subscription was simple and that your refund was handled quickly. It means a lot to know you found our service sincere, genuine, and fast.
We truly appreciate your kind words and are always here if you need any further help in the future.
Had a query which was answered very…
Had a query which was answered very quickly and very clearly.
8 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Trish,
Thank you so much for your kind feedback! We’re really glad to hear your query was answered quickly and clearly.
If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always happy to help.
Good customer service
I requested some information about my subscriptions. This was answered fully and promptly
5 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Shirley!
Thank you so much for your review.
Providing exceptional customer support is our top priority, so we’re delighted to hear that your query was answered fully and promptly. It’s great to know that this was reflected in your experience.
If you need any assistance in the future, please don’t hesitate to reach out—we’re always happy to help!
A fantastic swift response and pilot…
A fantastic swift response and pilot conversation with Kathie. I was very grateful!
5 April 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Latoya,
Thank you so much for your 5-star review. We’re delighted to hear you had a great experience with Kathie and that we could help quickly.
We really appreciate your support and wish you the very best of luck in the draw 🍀
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