Radonova Laboratories Reviews 

4,113
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and easy-to-follow instructions provided for their products, making the testing process simple and straightforward. Many people highlight the quick response times and fast turnaround for test results, often receiving them within days of mailing. Reviewers appreciate the overall service, finding the kits easy to use and the reports clear and simple to understand. However, some customers also noted issues with communication, mentioning unreturned emails and delays in receiving results, sometimes waiting months. A few other people also felt that the instructions were not intuitive or that the results were confusing, requiring further clarification.

What people talk about most

Response time

Consumers find response times to be positive, with many reviewers praising the quick turnaround for test... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the test kits and platform very... See more

Service

People report positive experiences with service, with many reviewers praising the professional, helpful, and... See more

Instructions

Users describe positive interactions with instructions, finding them clear, easy to follow, and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use and the quality of the kits.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like Radonova. I used their long term test to quantify what the radon level was in my new home. I tested over a six-month period covering cold and warm seasons. The test determined I had a le... See more

Rated 5 out of 5 stars

This has been the second radon test we have done. The first one was conducted in 2016 with similar results. Subsequent to the 2016 test, we replaced 17 windows (upgraded) and are pleased to now know... See more

Rated 5 out of 5 stars

This was my first testing with Radonova. The results were higher than previous testing with Acculab. Called and discussed the findings with one of your technicians. The tech was very thorough and expl... See more

Rated 5 out of 5 stars

I appreciated the step-by-step directions. Very simple and clearly stated how to do the test and package it for return analysis. Results were received within days of mailing. Highly recommend this... See more


Company details

  1. Home Automation Company

Written by the company

Med kunder i 50 länder är Radonova världens ledande laboratorium för mätning av radon i villor, flerbostadshus och på arbetsplatser. Med hjälp av radondosorna Radtrak²®, Radtrak³®, Rapidos® och Duotrak® erbjuder man säkra mätmetoder med hög noggrannhet som är ackrediterade av SWEDAC och godkända av SSM, Strålsäkerhetsmyndigheten i Sverige. Radonova är ett svenskägt företag som bildades år 1986 för att genomföra mätningar av Cesium i samband med Tjernobylolyckan. Företaget har sina rötter i Uppsalas universitets- och forskarvärld.

Radonova - The global leader in radon measurement

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(4,113)

442 reviews in the last 12 months

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Rated 5 out of 5 stars

Confirmed 5 star rating

The company and its staff were pleasure to work with from the initial order to the final report. I was always able to reach staff on their contract number and all my enquiries were answered promptly. Would recommend to my friends.

17 June 2025
Rated 5 out of 5 stars

F-A-S-T results

F-A-S-T results. I returned my radon test kit using USPS priority mail which included tracking. For something as important as a radon test I thought it was well worth the added cost to know that my shipment would be delivered as quickly as possible. The lab received my package on Monday and just two days later I received my report by email.

4 June 2025

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