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Radicand Tech & Home Reviews 

122
•
TrustScore 5 out of 5

4.8

Appliance Store
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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often receiving their orders much faster than anticipated. Many people highlight the excellent service, noting helpful communication and a smooth purchasing process. Consumers are also very satisfied with the products received, finding them to be of good quality and working as expected. Reviewers frequently mention the competitive and fair pricing, often finding the best deals compared to other suppliers. The overall experience is described as reliable and trustworthy, with many expressing their intention to order again.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

People report positive experiences with products, often finding items in stock that were unavailable... See more

Order

Consumers find order to be a positive experience, with many praising the speed and ease of the ordering... See more

Service

Users describe positive interactions with service, frequently highlighting its efficiency, speed, and... See more

Price

Reviewers highlight positive aspects of price, with many finding products at great or discounted rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient and fast in delivery. It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam. I then received a con... See more

Company replied

Rated 5 out of 5 stars

Delivery was fast and timeous. I am so happy with my earphones, Ive been looking for them and I finally found them with Radicand, and they assisted me very easy one email when I had been experiencing... See more

Rated 5 out of 5 stars

I found an excellent deal on a fantastic tent that was out of stock everywhere else in South Africa. The delivery too a while to arrive from KZN to Cape Town. Ordered on a Wednesday amd it arrived on... See more

Rated 5 out of 5 stars

What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radica... See more

Company details

  1. Appliance Store

Written by the company

Radicand Tech & Home sells innovative personal and home-tech, new, and like-new open box items at greatly discounted prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(122)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The service was wonderful

The service was wonderful! i was at first sceptical, but Radicand proved me wrong! will for sure order in future again from them!

24 October 2025
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Reply from Radicand Tech & Home

Thank you for the kind words!

Rated 2 out of 5 stars

I got the wrong order and had to wait 3…

I got the wrong order and had to wait 3 more days to get the right one

9 October 2025
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Reply from Radicand Tech & Home

Hi Duduzile,

Thank you for your feedback, and I’m truly sorry for the mix-up with your order which was dispatched directly from the supplier. We understand how disappointing it is to receive the wrong item and then face an additional wait—it’s not the experience we aim to deliver.

We’ve reviewed what went wrong and are working to prevent this from happening again. Your time matters, and we appreciate your patience while we resolved the issue.

If there’s anything more we can do to make this right, please don’t hesitate to reach out. We value your support and hope to serve you better in the future.

Warm regards,
Zanele

Rated 5 out of 5 stars

Great experience

Great experience. First time ordering and the communication and support throughout the process was perfect

1 October 2025
Rated 5 out of 5 stars

Great Servive

I did not expect the product of mine to arrive so quick! Thank you so much for your excellent service. I will definitely order from this company again

18 September 2025
Rated 5 out of 5 stars

Great service

Great service, very fast delivery placed an order on Wednesday and package was delivered on Friday to my door. we'll most definitely recommend, and use them again.

3 September 2025

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