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Racketworld Reviews 141

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TrustScore 4.5 out of 5

4.4

Sporting Goods Store
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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Many customers were very pleased with the products, often noting their excellent condition and the wide selection available. The delivery service received high praise for its speed and efficiency, with many orders arriving quickly and well-packaged. Reviewers also appreciated the competitive pricing and the overall smooth purchasing process. However, some customers experienced significant issues with delivery, including delayed or undelivered items, and problems with specific courier services. A few people also reported receiving damaged products or facing difficulties with returns, even for items in perfect condition.

What people talk about most

Product

People report positive experiences with products, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and... See more

Service

Users describe positive interactions with service, with many stating they would definitely use the company... See more

Price

Clients share positive opinions on price, with many reviewers highlighting competitive pricing and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a tennis racket, badminton racket and 2 covers for our tennis rackets. Products were in great condition. Order arrived quick. Ordered on Thursday evening and arrived Monday. Will be returning... See more

Company replied

Rated 5 out of 5 stars

Emailed customer service re potential purchase and received a prompt helpful reply. Purchase went smoothly and delivery quickly of a Wilson RF 01 Pro well packaged and no issues. Would definitely rec... See more

Rated 5 out of 5 stars

I was very happy with my experience of purchasing from Racketworld. Needing to change my order half way through the process and at a very busy time, Jo was extremely helpful and facilitated the whole... See more

Company replied

Company details

  1. Sporting Goods Store
  2. Tennis Store

Written by the company

Your one stop shop for all racket sports enthusiasts based in the West Midlands. Supplying Tennis, Squash, Badminton, Racketball, Pickleball, Paddle rackets for all levels plus accessories, clothing and shoes.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

141 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

New tennis racquet

Apart from an unscheduled trip to Birmingham. My new tennis racquet turned up as expected and looks good. Not tried it yet as it’s coincided with the rain showing up, but it feels good when waved around in the lounge.

24 September 2024
Rated 5 out of 5 stars

Amazing

Amazing service and quick delivery. I ordered my racket on Tuesday late evening. Racket received on Thursday. Stringed !

19 September 2024
Unprompted review

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