Qure Skincare Reviews 

Although I wasn't able to fully use my product. It was just too painful for me even after trying numbing cream. I'm still giving it four stars because customer service was awesome and went above and beyond to help me. Thank you.

I purchased the kit last year and definitely recommend the mask and microneedle kit. However, the reason for the 5 star review is for their customer service. I have have questions on how to schedule rhe treatments and I have received very prompt and efficient responses. I contacted Cian, today via chat and was quickly able to resolve an issue with the microneedle. I am very impressed with their excellent customer service

I am pleased with the products from QURE. For my budget it's a big expense yet worth it. Very much impressed with their customer service. For any questions or problems their response is quick, polite, friendly and solution oriented. QURE customer service & products stands out.

Thank you for helping me. Appreciate it.

The micro infusion system is really bad. The design is flawed and does not allow for the serum to flow easily. You have to continuously beat on it upside to get it to work right. Fix your design! Going back to Seranova. Also, get numbing cream...it's extremely painful (largely in part to the awful design of the non-stamp. Before telling me to loosen lid, etc....I tried all that on the phone with your customer service. Still doesn't work.

First, I believe I was corresponding with a real person, which is a plus. Next, I got the answers I was seeking in a straightforward and relatively short amount of time. So the customer service by Rachel was great.

I received a very quick response to my question about my order. The response included detailed information needed to track the orders. Excellent customer service!

Fantastic and fast customer support! I ordered two wrinkle microneedling kits, but two vials arrived damaged in my second order. I emailed customer service, and Nick resolved the issue within just a few messages. Because I am currently moving, a replacement wasn't possible, so he issued a 50% discount instead. It is rare to find a company that acts this quickly and respectfully. They have completely restored my faith in great customer service!

Customer service is amazing

Rachel helped me today and was very professional and helpful

The needles don't dispense, I did all the trouble shooting! They will not give me a refund. Worst product ever, money loss.

Awesome customer service in the reply to my issue and refunded me quickly prior to getting the items back! Also excellent communication on the status and details steps on the return and what will happen. The customer service person follow up on everything! One of the best customer service I’ve ever encountered! All business should be this way! I def be buying other items from this company.

Great customer service. I accidentally threw away my applicator and had 6 serums left. Although they do not sell applicators individually, they immediately sent me a replacement. I love the qure product. It has helped get rid of the fine lines around my mouth. It’s incredible.

I just got back from my trip to Hawaii and I was very excited to receive part of my order. Unfortunately, one of the microinfusions was half empty, I immediately contacted customer service and Ezekiel got to assist me. He was absolutely efficient, friendly and very fast at responding. He fixed the problem immediately by sending me a replacement and plus he added some microinfusion patches for the inconvenience, yayyy! Thank you so much Ezekiel for giving an exceptional customer service.

Jerald was very helpful! First of all- I like the chat costumer service. You can get help instantly. Jerald helped with my replacement and also helped me to figure how to use serums. Thank you!

Prompt response to a leaking vial. A replacement was sent within 48 hours. No hassle.

I love this product. I did experience some trouble with the second half of my order. It took a bit longer and I think it got lost. However, I contacted customer service and they responded immediately and took care of my ticket. The product is top notch and I get so many compliments.

One of the best customer service experiences ever. They go above and beyond for their customers. They’re prompt, thorough and kind. Will definitely be returning.