The customer service team here are so fantastic and helpful- really quick response times to be able to amend orders if needed and super fast shipping!! 😊
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See what reviewers are saying
I've been a Quit client for over two years now. Respectfully, I'm not impressed with Quit's current pricing on vape products. You're the most expensive in the market and you won't attract my... See more
Company replied
The pharmacy I went to, to get my nicotine juice, was confused about the restrictions on the prescription. So I reached out to Quit Clinics and Tom helped me sorted out right away by calling the pha... See more
Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rec... See more
Company details
Written by the company
Quit Clinics is your trusted, fast, and affordable partner to quit smoking for good. All Quit Clinics, our Australian doctors are all Authorised Prescribers of nicotine, and are passionate about helping smokers quit. Access judgement-free, tailored medical support within 24 hours from anywhere in Australia. Your lungs will thank you, your wallet will too!
Contact info
Suite 1A Level 2, 2072, Gordon, Australia
- support@quitclinics.com
- quitclinics.com
4.6
Excellent
141 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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OUTSTANDING CUSTOMER SERVICE
I joined Quit Clinic today. The response was super fast. I spoke to a very understanding and polite Doctor, Doctor Bracewell. He answered all my questions and provided exactly what I needed.
Outstanding!
20 March 2024
Unprompted review
Quit clinic were great!
Quit clinic were great. Quick response with prescription and weaning schedule within a week. I have been a pack a day smoker for 50yrs and managed to quit cigarettes completely straight away and have stayed off them for 10 months now. I’ve been ordering the 50mg nicotine salts disposable vape pods through Vapo NZ and have been very happy with their service too. The prescribing Dr recommended dropping to 40mg after a month, but that strength was unavailable at the time so i tried 30mg unsuccessfully and am back to the 50s. I see Vapo now offer a 40mg disposable so I will get those next time and try to wean down if I can. Prescription lasts for 12mths only so hopefully no issues getting renewal to keep working towards giving up the vapes too.
17 January 2023
Unprompted review
Great support
I have been a heavy smoker for years and am now cigarette free for almost a year. After trying gum and patches this has worked for me and I appreciate all the advice and information I have gotten with the weaning schedule etc.
all enquiries have been prompt and helpful. . Thank you!
8 November 2023
Unprompted review
There happy to take your money and then…
There happy to take your money and then don't get back to you, stressed me out so much I had to go buy cigarettes, absolutely disgusting service
13 September 2022
Unprompted review
Reply from Quit Clinics
Hi Craig,
We're sorry to hear that you haven't had the best experience.
Unfortunately because we use secure medical software, sometimes our communications get caught in spam filters. We always get back to our patients within 24 hours, including weekends, and normally much quicker than this, so please don't ever feel like you need to wait if you haven't heard from us.
You can reach us anytime at support@quitclinics.com, and we'd encourage you to check your spam or promotions folder in your email.
Many thanks.
Good service and care your health.
27 July 2022
Unprompted review
Good for nothing
Paid the $85 for the prescription and never received any emails back. Waste of time and money.
24 July 2022
Unprompted review
Reply from Quit Clinics
Hi there, sorry to hear you haven't had the best experience.
We always get back to our clients within 24 hours (and we're also weekends and public holidays), but unfortunately sometimes due to our secure medical software, emails can go to spam/promotions folders.
As always, if we're unable to help, we always provide a full refund.
Given that your review is anonymous, it's difficult for us to help without more information, but please contact support@quitclinics.com and we'll be happy to get this resolved for you.
Many thanks!
Quick and professional response.
13 July 2022
Unprompted review
Awsome help
Awsome help, very much appreciate the prescription
Via email so easy & fast, thank you!
16 June 2022
Unprompted review
Great service
15 June 2022
Unprompted review
Very professional Dr Sam Murray
Very professional Dr Sam Murray. Super happy with how quick the response was,great information. THANKYOU 😀🙂
29 May 2022
Unprompted review
These guys are great
These guys are great. As a migrant from NZ i was really concerned that i would end up buying cigarettes again but Quit Clinics were easy and fast to deal with. There was no hassle and no judgment.
A+++++ process and service.
24 March 2022
Unprompted review
Great Service
Applied early morning and had my script and plan sent the same afternoon. Amazing service, highly recommend.
24 March 2022
Unprompted review
Very professional
Very professional, legit and quick. Besides the prescription, Dr. also sent a letter for my GP and a plan how to gradually quit smoking.
10 March 2022
Unprompted review
Excellent service
What is described is exactly how it happens. Super fast service - exactly what I needed for tha peace of mind. Thank you very much!
7 March 2022
Unprompted review
Quick and easy
2 March 2022
Unprompted review
I was very pleased with the service I…
I was very pleased with the service I got a response very quickly and the prescription I got is what I wanted, very good service :)
24 February 2022
Unprompted review
Excellent service exactly as promised.
Excellent service exactly as promised.
The entire process was so simple, and very effective. So much easier than trying to get a local GP appointment at the moment as well!!!!
Great work guys!
22 February 2022
Unprompted review
Highly Recommend!
Fantastic service to help me on the path to quitting , compassionate and understanding, highly recommend
22 February 2022
Unprompted review
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