Quad Warehouse Reviews 631

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 369 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service, highlighting the speed and efficiency, often noting that products arrive fully assembled. The staff, particularly the delivery drivers, are consistently described as helpful, friendly, and going above and beyond to ensure a smooth experience, even assisting with placement and setup. Many people also appreciate the overall service and the quality of the products, with numerous mentions of excellent communication and a positive buying process. However, some customers were dissatisfied with the product quality, citing issues like damaged items upon arrival, parts breaking quickly, or batteries failing. There were also instances where people reported problems with after-sales service, including slow responses, unhelpful communication, and difficulties in resolving issues like receiving replacement parts or bikes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality and value. Many... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and efficient service, with... See more

Quality

Users describe ambiguous interactions with quality. Some customers praise the quality, noting that products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, bike is brilliant, I got mine built up by quad warehouse, extremely quick turnaround from ordering to receiving the goods too. They also have an array of spare parts if ever required. W... See more

Rated 5 out of 5 stars

My daughters Quad arrived on time, delivered by Billy who was excellent, messaged to make sure all clear to unload before for my little one didn’t see her Christmas present. Fantastic company, great s... See more

Rated 5 out of 5 stars

Great experience from buying online to recieving my delivery. I found it worthwhile paying the extra to recieve the bike fully built. My son is super excited to go out on christmas day. Delivery was... See more

Rated 5 out of 5 stars

Super fast Delivery and ordering process was easy! Stunning bike (70cc BRZ) and will definitely be ordering again soon, this is my second purchase at quad bike warehouse. A nice gentleman called R... See more


Company details

  1. Motorcycle Shop
  2. ATV Dealer
  3. Bicycle Store
  4. Children's Store
  5. Children's Toys Store
  6. Toy Store

Written by the company

Quad-Warehouse is the leading retailer of Quad and Dirt Bikes. Our mission is to provide quality, brand new, quad bikes to the UK and Europe. Based in the heart of beautiful Derbyshire, Quad-Warehouse stock over 1000 quad & dirt bikes at any one time. We also have many dealers over the UK & Ireland. You’ll find our unbeatable knowledge and experience invaluable to help you choose the correct quad or dirt bike for you, making purchasing a breeze. We are on hand to provide you with any information you may require. Not only do we stock quad bikes here at our Derbyshire warehouse we are also a large stockist of quad spares and parts. Quad-Warehouse first appeared in the UK in the early 2000s. From us talking directly to the factory, and working exclusively with our tried and tested suppliers. You won't find better two or four wheeled vehicles any where else. We guarantee you a great service. Where will your adventure start?!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The fun machine …

The quad is great The manual need looking at the instructions wasn't very good and the rear shock bushes needs to be stronger it need replacing now after first ride.

30 March 2026
Rated 1 out of 5 stars

Terrible company

Terrible company.
Don't reply to emails don't reply to texts. Will be taking it further.
I would stay clear from this company and use funbikes instead

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Bought a cheap starter quad

Bought a cheap starter quad, had a minor fault (manufacturer not quad warehouse) sorted in 24gram at no expense. Cannot fault anything with quad warehouse. Can’t wait for my Grandaughter to get bigger to progress to her next machine from quad warehouse.

17 March 2026
Rated 5 out of 5 stars

Got the small electrics quad £490 for…

Got the small electrics quad £490 for my 3 year old son. He loves it and even on the slowest speed he has a blast. I’m a heavy person and even with me and him on the fast speed it goes pretty quick.

2 March 2026
Rated 5 out of 5 stars

Brz 72v

I bought the bike it came I had a problem with it spoke to the lovely people at quad warehouse they are lovely service and sent them in first class. 5 star would recommend and said if I have anymore problems to let them know.

12 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look