Quick fast proffessional service. Dr listen to my previous history of current illness and what I had been treated with prior and prescribed what we both felt was an appropriate treatment. I am an act... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I live on the central coast of NSW. Frankly, after finding none of my local practitioners were not accepting new patients, short of going to an emergency ward, Qoctor was my only option. Nobody inte... See more
Company replied
Great when you are unwell and need a day at home but not so unwell you need to see the doctor. Great service, make an appointment, the doctor calls within the agreed time frame. Professional servi... See more
Company replied
I am a foreigner visiting Sydney and contacted qoctor for an eye infection. The doctor said it was impossible to diagnose by telemedicine and required a doctor’s visit. They ended up refunding my mone... See more
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Company details
Written by the company
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Contact info
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4.5
Excellent
14K reviews
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good service
14 August 2026
Reply from qoctor
Hi Natalie,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
The service was quick
The service was quick, accessible and efficient. I found the nurse and doctor to be professional and caring, which makes a difference to your well-being when your not feeling great. Thank you!
14 August 2026
Reply from qoctor
Dear Ty,
Thank you so much for sharing your thoughtful feedback with us!
We’re delighted to hear that you found our service quick, accessible, and efficient. It’s especially wonderful to know that our nurse and doctor made you feel cared for and supported during a time when you weren’t feeling your best.
We truly appreciate your kind words and will be sure to pass your feedback on to our clinical team. Knowing that their professionalism and caring approach made a positive difference means a great deal to us.
Thank you again for choosing Qoctor, and we wish you a smooth and speedy recovery!
Kind Regards,
Qoctor Support Team
Again sent my medicine to old address…
Again sent my medicine to old address after changing address on my profile. Has happened past 2 times and even after speaking to someone in administration still got it wrong
7 August 2026
Reply from qoctor
Dear Mike,
Thank you for taking the time to share your feedback, and we sincerely apologise for the repeated inconvenience regarding your delivery address.
We understand how frustrating it must be to have your medication sent to an old address, particularly after you had already updated your details and contacted our administration team. We have now addressed and fixed the issue to help prevent this from happening again.
For future orders, we recommend checking the delivery address displayed on your order before completing your purchase, even if your profile details have already been updated. This will help ensure the correct address is attached to the specific order.
We truly appreciate your patience and understanding, and we apologise again for the inconvenience caused.
Kind Regards,
Qoctor Support Team
Reply from qoctor
Dear Enrico,
Thank you so much for your positive feedback!
We’re delighted to hear that you found our service easy to use and received your results quickly. We truly appreciate you taking the time to share your experience with us.
Kind Regards,
Qoctor Support Team
Easy
Easy, reasonably priced and professional experience. Website designed well as the experience was easy to navigate. Same price as competitors - but you always consult with a doctor.
13 August 2026
Good process
6 August 2026
Reply from qoctor
Hi!
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Paul,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
The doctor was an idiot who does not…
The doctor was an idiot who does not know what an infection is. Maybe studied medicine in fake medical school. Should be investigated
11 August 2026
Reply from qoctor
Dear Arianne,
Thank you for your feedback.
We understand that you may have concerns regarding the outcome of your consultation, and we are sorry to hear that you were dissatisfied with the service provided.
Please be advised that all of our services and treatment recommendations are provided at the attending doctor's professional discretion and clinical judgement, based on the information available to them during the consultation.
If you have any questions or concerns regarding the outcome of your consultation or would like further clarification about the doctor's assessment, please email us at info@qoctor.com.au. We can then raise your concerns with the appropriate team and, where appropriate, have one of our doctors review and clarify the matter for you.
We appreciate your feedback and the opportunity to address your concerns professionally.
Kind Regards,
Qoctor Support Team
Reply from qoctor
Hi Courtney and Daniel,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
caring for the customer & good service…
caring for the customer & good service & out come
All done ASAP
5 March 2026
Reply from qoctor
Hi Shloma,
Thank you for taking the time to share your wonderful feedback with us!
We’re so pleased to hear that you felt well cared for and experienced the level of service we strive to provide. It’s especially encouraging to know that your request was handled promptly and that you were happy with the outcome.
Your kind words mean a great deal to our team. We’re always working to make the process as smooth, responsive, and supportive as possible, so it’s lovely to know that this came through in your experience.
Thank you again for choosing Qoctor and for recognising the care and effort our team puts into supporting our patients.
Kind regards,
The Qoctor Team
Qoctor is simple to use
Qoctor is simple to use, easy to access and extremely affordable prices. Very handy particularly in these times of social distancing.
9 August 2026
Reply from qoctor
Hi Steve,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Great when you are unwell and need a…
Great when you are unwell and need a day at home but not so unwell you need to see the doctor.
Great service, make an appointment, the doctor calls within the agreed time frame. Professional service, competent advice.
The whole process is seamless, easy. Certificate arrived in a timely fashion.
19 December 2025
Reply from qoctor
Hi TAP,
Thank you so much for taking the time to share such thoughtful feedback with us.
We’re delighted to hear that Qoctor was able to make things a little easier when you weren’t feeling well. Knowing that you found the appointment process seamless, the doctor’s call prompt, and the advice professional and helpful means a great deal to our team.
We’re especially pleased that your medical certificate arrived in a timely manner and that the entire experience felt straightforward from start to finish. That’s exactly the kind of convenient and reliable service we aim to provide.
Thank you again for choosing Qoctor and for sharing your experience with us. We truly appreciate your support.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi there,
Thank you for sharing your feedback with us!
We’re thrilled to hear that you found Qoctor easy to use, affordable, and quick when you needed it. We know that accessing healthcare can sometimes feel complicated or time-consuming, so making the process simple and convenient is something we really value.
It’s great to know we were able to provide you with a smooth experience from start to finish. Your feedback means a lot to our team and encourages us to keep delivering a service that is accessible, efficient, and easy to navigate.
Thanks again for choosing Qoctor. We truly appreciate your support and hope to assist you again whenever you need us.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Nicholaus,
Thank you for taking the time to share your feedback with us!
We’re so pleased to hear that you found our service easy to use. We’ve worked hard to make the process as straightforward and convenient as possible, especially when you need care without the added hassle.
It’s wonderful to know that the experience was simple and easy for you. Your feedback means a lot to our team and motivates us to keep making the service as convenient and user-friendly as possible.
Thank you again for choosing Qoctor. We truly appreciate your support!
Kind regards,
The Qoctor Team
Very streamlined process
Very streamlined process. Friendly doctor and referral got to doctors quickly.
1 August 2026
Reply from qoctor
Hi Coryn,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Reply from qoctor
Hi David,
Thank you so much for taking the time to share your feedback with us!
We’re delighted to hear that you were happy with both the product and the speed of our service. We understand how important it is to have a reliable and efficient experience when you need support, and it’s wonderful to know that we were able to meet your expectations.
Your kind words mean a lot to our team and encourage us to continue providing a service that is simple, responsive, and dependable.
Thank you again for choosing Qoctor. We truly appreciate your support and hope to assist you again whenever you need us.
Kind regards,
The Qoctor Team
Very easy to book
Very easy to book, great price - much cheaper than a GP appt. Video call was vey quick & certificate arrived immediately afterwards
6 August 2026
Reply from qoctor
Hi Jo,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Quick, efficient and knowledgeable
The process was quick and easy and the doctor was able to provide an appropriate asthma action plan for my child. This was the 4th Telehealth doctor I had seen in 24 hours and the first 3 were not able to help me or delivered sub standard care. The first three were not through qoctor. I would use them again.
5 August 2026
Reply from qoctor
Hi Alexis,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Appointment became available hours…
Appointment became available hours before I was booked in which was good.
20 July 2026
Reply from qoctor
Hi Vicki,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Happy to be able to use when a face to…
Happy to be able to use when a face to face is not available…good experience thanks
5 August 2026
Reply from qoctor
Hi Patricia,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
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