Quick fast proffessional service. Dr listen to my previous history of current illness and what I had been treated with prior and prescribed what we both felt was an appropriate treatment. I am an act... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I live on the central coast of NSW. Frankly, after finding none of my local practitioners were not accepting new patients, short of going to an emergency ward, Qoctor was my only option. Nobody inte... See more
Company replied
Great when you are unwell and need a day at home but not so unwell you need to see the doctor. Great service, make an appointment, the doctor calls within the agreed time frame. Professional servi... See more
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I am a foreigner visiting Sydney and contacted qoctor for an eye infection. The doctor said it was impossible to diagnose by telemedicine and required a doctor’s visit. They ended up refunding my mone... See more
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Company details
Written by the company
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Contact info
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4.5
Excellent
14K reviews
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convenience
7 September 2026
Reply from qoctor
Hi Rachel,
Thank you for your feedback!
We’re so glad to hear that you found our service convenient. We really appreciate you taking the time to share your experience with us.
We look forward to assisting you again in the future!
Kind regards,
The Qoctor Team
Super helpful, quick response
Love the ease of this service and the whole booking experience. The doctors are quick to respond and are very helpful when discussing your issues with them. I love that I don’t even have to leave my home and can be seen by a doctor.
7 June 2026
Reply from qoctor
Hi Annalysse,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found our service quick, easy, and convenient. It’s great to know that you had a positive experience with our doctors and appreciated being able to discuss your concerns from the comfort of your own home.
Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience with us.
Thank you for choosing our service!
Warm regards,
The Qoctor Team
Good service
3 September 2026
Reply from qoctor
Hi Cedric,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Robert,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
The appointment was on time.
The appointment was on time.
The Doctor was very helpful.
Living a rural area this service is so important to our family
10 September 2026
Reply from qoctor
Hi Tim,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
The person
The person, a Dr, spends not even a minute. He ask name and birth date. And than good by. It feels like a scam. Wired.
10 September 2026
Reply from qoctor
Dear Kirsten,
Thank you for taking the time to share your feedback. We are sorry to hear that your recent consultation felt rushed and did not meet your expectations.
As a telehealth provider, our doctor consultations are designed to efficiently confirm safety and verify identification so patients can receive their requested documentation promptly. However, we take all patient feedback seriously and aim to ensure everyone feels heard and cared for during their consultation.
Because we take patient privacy and medical confidentiality seriously, we cannot discuss specific appointment details in a public forum. We have reached out to you via email to hopefully discuss and resolve this for you.
Kind regards,
The Qoctor Team
Appointment as scheduled
Appointment as scheduled. Fast service and delivery of medical certificate. Thank you.
1 September 2026
Reply from qoctor
Hi Deirdre,
Thank you so much for your lovely feedback!
We’re delighted to hear that everything went smoothly and that your appointment took place as scheduled. It’s great to know you found the service fast and received your medical certificate without any unnecessary delays.
We truly appreciate you taking the time to share your experience with us. Your kind words mean a lot to our team and encourage us to keep providing a simple and efficient service.
Thank you again for choosing Qoctor, and we wish you all the best!
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Dawn,
Thank you so much for taking the time to share your feedback with us!
We’re really pleased to hear that your experience was quick and straightforward, and that you felt your history was understood and your needs were properly addressed. We know how important it is to feel heard and understood when seeking medical care, so it’s wonderful to know we could make the process easier for you.
We truly appreciate your kind words and support. We’ll be sure to share your feedback with our team and doctor.
Wishing you all the best, and thank you again for choosing Qoctor!
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Jamie,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Reply from qoctor
Hi Moiya,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Very easy & quick booking and service…
Very easy & quick booking and service and nice drs
30 August 2026
Reply from qoctor
Hi Paulina,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Very quick and easy to use
6 September 2026
Reply from qoctor
Hi Ham,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Hassle free medical certificates
A much quicker, easier and cheaper option when needing a medical certificate for work.
30 August 2026
Reply from qoctor
Hi Rachel,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Efficient and easy
6 September 2026
Reply from qoctor
Hi Terrence,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Doc sloot shamed me
Doctor seemed homophobic - I stated I was on PrEP and he said "oh no that's a shame" and winced his face. He also became argumentative about my request for doxycycline over azithromycin for anorectal chlamydia, he falsely stated they're both as effective as each other regardless of which body part is affected - this isn't true. He still dispensed the requested medication but he made me beg for it and somewhat slurt shamed me. Also did not call within the time period which it said I would - drained my battery being in a virtual waiting room for over an hour.
6 September 2026
Reply from qoctor
Dear Robbo,
Thank you for bringing this to our attention, and we sincerely apologise for your experience. We hold our medical team to the highest standards of professional, non-judgemental, and evidence-based care. The behaviour and remarks you described do not align with our values or clinical standards.
We take feedback regarding patient respect and clinical accuracy very seriously. We would appreciate the opportunity to investigate this fully and make things right. Please keep an eye out for a direct email from our team so we can address this with you personally.
Kind regards,
The Qoctor Team
The doctor was quite rude
The doctor was quite rude. Barely spoke to me. Asked no questions. Didn’t say goodbye or even a feel better soon. I was quite offended by how rude he was. Won’t use this service again.
30 August 2026
Reply from qoctor
Dear Kristy,
Thank you for sharing your feedback. We are sincerely sorry to hear about your experience and that your recent consultation did not meet our standard of care and courtesy. We take comments regarding doctor-patient communication very seriously.
We would appreciate the opportunity to discuss this further with you and address your concerns directly. Please keep an eye out for an email from our team, or feel free to reach out to us at info@qoctor.com.au so we can assist you further.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Lizy,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Maddison,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Speedy Service - Needs some technology improvement
I made a booking for a specialist referral, and got that referral ok. The video call came, up, I could see the Doctor and hear him, but he couldn't hear or see me. A bit frustrating. Qoctor should resolve this issue.
5 September 2026
Reply from qoctor
Dear Francis,
Thank you for sharing your feedback with us. We are pleased to hear that you were able to obtain your specialist referral promptly, but we sincerely apologize for the technical difficulties you experienced during your video call.
We understand how frustrating audio and video connection issues can be during a consultation. Our technical team is actively looking into our video platform connection stability to prevent sound and video dropouts like this from happening again.
If you need any further assistance with your appointment or referral details, please feel free to reach out to our support team directly at info@qoctor.com.au with your reference number (#819408). We appreciate your patience and feedback as we work to improve our services.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Sean,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
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