Puurefilters Reviews 

6,668
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the water filtration system, noting that it installs easily and immediately improves the fresh taste of their tap water. Everyday users truly enjoy the stylish design and appreciate replacing traditional bottled water with a reliable, simple kitchen solution that works seamlessly. However, some reviewers were not happy with delivery times, mentioning that packages took considerably longer than expected to finally arrive at their homes. A few other people also felt that fitting the system was somewhat tricky, noting occasional leaking problems or adapter compatibility issues with certain kitchen taps.

What people talk about most

Product

Consumers find the product to be positive, highlighting that the filter is very easy to install and... See more

Quality

Users describe positive interactions with quality, noting that the water tastes significantly better and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and quick the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of strong praise and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more

Rated 5 out of 5 stars

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our ta... See more

Rated 4 out of 5 stars

It was well packaged, as advertised, quality construction. Easy to fit. Long delivery time from order. My kitchen tap has female thread and the correct adapters were included but no matter how tight... See more

Rated 5 out of 5 stars

Quite quick delivery, very easy fit to my tap. Very good taste results. However obviously my old filter jug gave me ‘fridge cold’ water which Puure filter does not, so I’m still filling my jug after f... See more


Company details

Written by the company

Protect your health from pollutants and improve the taste of your water with Puure®.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 89% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(6,668)

5,149 reviews in the last 12 months

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Rated 4 out of 5 stars

Instant refund

Was looking forward to trying the filter. Our water is on the whole good and clean but heavy being Thames water. We have a big system filter for the house, installed earlier this year and I thought it worthwhile to trying this tap filter in the kitchen to clean out any micro particulates, if there are any. The obligation free offer made it worth trying.

The unit and filters arrived promptly with plenty of communication. The unit is not too big with an option to filter or pass through, which is useful. No need to filter the washing up or washing hands.
It should have been a simple unscrew the existing tap head and screw the new filter in its place but sadly it wouldn't come off and the tap was damaged. I was immediately without quibble offered a full refund delivered back into my account immediately.
I can't fault the honesty, and integrity of the service and company.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

My water is better than yours!

So glad we purchased this. I have been sharing it with all my family and friends because our water is now absolutely delicious! You can taste the difference from our tap water to our now filtered water. The extra tap head attachment is a must. It's so easy to install as well.

1 September 2026
Unprompted review
Rated 4 out of 5 stars

Water in our area is very full of lime…

Water in our area is very full of lime and so this latest new filter cannot seem to get rid of it completely.
Nevertheless I feel at ease thinking that bugs and lime are definitely being restricted and reduced from our drinking water

14 September 2026
Unprompted review
Rated 4 out of 5 stars

The initial problem ...

The initial problem - that I couldn't unscrew the filter chamber - is now solved. Haven't started using the filtered water as yet as this ws only today.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. Acknowledged there was an issue immediately and replaced the item. I couldn’t be happier. I’ve had my filter for over a year now and it’s honestly one of the best things I’ve ever purchased and it’s so reasonably priced. 10/10

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Just as described

Just as described. The Puure water filter was extremely easy to attach & in no time we had water that tastes so much better than the water straight out of the tap. It is reassuring to know that harmful metals, plastics & chemicals are being filtered out. So pleased with the fitting. I just wish I had organised this sooner.

6 September 2026
Unprompted review

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