Puurefilters Reviews 

6,668
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the water filtration system, noting that it installs easily and immediately improves the fresh taste of their tap water. Everyday users truly enjoy the stylish design and appreciate replacing traditional bottled water with a reliable, simple kitchen solution that works seamlessly. However, some reviewers were not happy with delivery times, mentioning that packages took considerably longer than expected to finally arrive at their homes. A few other people also felt that fitting the system was somewhat tricky, noting occasional leaking problems or adapter compatibility issues with certain kitchen taps.

What people talk about most

Product

Consumers find the product to be positive, highlighting that the filter is very easy to install and... See more

Quality

Users describe positive interactions with quality, noting that the water tastes significantly better and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and quick the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of strong praise and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more

Rated 5 out of 5 stars

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our ta... See more

Rated 4 out of 5 stars

It was well packaged, as advertised, quality construction. Easy to fit. Long delivery time from order. My kitchen tap has female thread and the correct adapters were included but no matter how tight... See more

Rated 5 out of 5 stars

Quite quick delivery, very easy fit to my tap. Very good taste results. However obviously my old filter jug gave me ‘fridge cold’ water which Puure filter does not, so I’m still filling my jug after f... See more


Company details

Written by the company

Protect your health from pollutants and improve the taste of your water with Puure®.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 89% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(6,668)

5,149 reviews in the last 12 months

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Rated 5 out of 5 stars

General summary experience

the website is very easy to navigate.
the set up was straight forward.
the extra parts for the tap are great.
the subscription make it easy to stay on top of changing the filter.
I only have good things to say
I work in product development and I can taste the difference in the water. Thank you!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant device

Brilliant device, simply & easy to use. It’s amazing how much you can capture in a small amount of time. It’s a worry about what’s in your water supply particularly with micro plastic getting into the water supply.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and prompt…

Excellent communication and prompt delivery. Item arrived well packaged. The filter is easy to fit and the water quality is infinitely better than unfiltered. Conveniently the unit has a switch between filtered and unfiltered water.

7 September 2026
Unprompted review
Rated 4 out of 5 stars

I did not say it was great

I did not say it was great. I meant it was okay and seemed to do what it claimed. There is no way I have any idea whether and what the filter actually did--no way to see if it screened out microplastics etc.

So I am paying a considerable price for something I cannot see or verify.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Had a problem with my filter. Kept dripping.
Reached out to the Coy enquiring if I could purchase replacement washer to solve the problem.
Was bowled over when they sent out a brand new filter at no charge,not even postage.
Now that's what I call outstanding Customer Service.
Thank you!

10 September 2026
Unprompted review
Rated 4 out of 5 stars

I love my new Puure Filter

I love my new Puure Filter, it was a little fiddly to get on to our tap and because I am not a DIYer I called my plumber who very quickly attached the filter to our kitchen tap. If I had a more confidence and a spanner I would have easily installed it myself as it comes with excellent instructions. Since use, the filter tap has been fabulous, no taste to the water in fact it tastes better. It took a little while to deliver but on the whole I would recommend this filter to everyone!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Im very happy knowing me and my children are drinking clean water. I keep it on constantly and use it when I wash my hands and so dishes as well. Customer service is really good and if I have any issue it's responded to and dealt with quickly. My filter renewal recently went missing. I was given a refund and new filters sent out. Would definitely recommend as its affordable too

16 September 2026
Unprompted review
Rated 5 out of 5 stars

New customer

I've only been using the filter for a few days, but it was easy to install, the product is good quality, and most importantly, the water filter is perfect!

15 September 2026
Unprompted review
Rated 4 out of 5 stars

It is great, but...

So far, so good! We’ve been using it for about a month now, and the taste of the water has improved significantly. There’s no more horrible chlorine smell or aftertaste, which makes a big difference.

The only downside is that it’s a little bulky on the tap, and it took some time to get used to navigating around it when washing dishes in the sink. It can also be a bit of a nightmare when filling a large water bottle, as the water comes out in a shower-like spray rather than a normal, concentrated stream.

I think the water flow could definitely be improved, but overall, the much better taste of the water makes it worthwhile.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

It’s so easy for me to put into words…

It’s so easy for me to put into words how incredible this water filter is. For many years I was buying plastic water bottles as the smell and taste from my tap water made me feel sick and god knows what I was ingesting. As soon as I ( very easily ) put it together there was instantly no longer a smell no longer a horrible taste in fact I drink more water now than I ever did before and I love drinking water ! Thankyou so much for making such an incredible product. I think everyone should buy it as it truly truly works. I will never stop buying this from you. Thankyou, love Libby

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Love the Puure Filters

Love the Puure Filters - our tap water no longer tastes like a cross between a swimming pool and stagnant pond water! The filter also looks good on the tap. So pleased and have recommended to lots of friends.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Really good, recommended

Really good, fitted straight on to the tap, working within 5 minutes. Water tastes great. I think the benefit of this filter is that you can use it when you want i.e. I don’t need filtered water to rinse a plate!

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Water tastes better!

Recieved the Puurefilter and it took me 2 minutes to attach to my kitchen tap. So much nicer tasting water with the added bonus that it comes straight from the tap now, no fussing around with plastic filters anymore!

10 September 2026
Unprompted review

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