These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Protect your health from pollutants and improve the taste of your water with Puure®.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
General summary experience
the website is very easy to navigate.
the set up was straight forward.
the extra parts for the tap are great.
the subscription make it easy to stay on top of changing the filter.
I only have good things to say
I work in product development and I can taste the difference in the water. Thank you!
Brilliant device
Brilliant device, simply & easy to use. It’s amazing how much you can capture in a small amount of time. It’s a worry about what’s in your water supply particularly with micro plastic getting into the water supply.
Excellent communication and prompt…
Excellent communication and prompt delivery. Item arrived well packaged. The filter is easy to fit and the water quality is infinitely better than unfiltered. Conveniently the unit has a switch between filtered and unfiltered water.
I did not say it was great
I did not say it was great. I meant it was okay and seemed to do what it claimed. There is no way I have any idea whether and what the filter actually did--no way to see if it screened out microplastics etc.
So I am paying a considerable price for something I cannot see or verify.
I’m very pleased with this water filter…
I’m very pleased with this water filter system, very easy to install and the water tastes so much better. Great customer support too.
Outstanding Customer Service
Had a problem with my filter. Kept dripping.
Reached out to the Coy enquiring if I could purchase replacement washer to solve the problem.
Was bowled over when they sent out a brand new filter at no charge,not even postage.
Now that's what I call outstanding Customer Service.
Thank you!
I love my new Puure Filter
I love my new Puure Filter, it was a little fiddly to get on to our tap and because I am not a DIYer I called my plumber who very quickly attached the filter to our kitchen tap. If I had a more confidence and a spanner I would have easily installed it myself as it comes with excellent instructions. Since use, the filter tap has been fabulous, no taste to the water in fact it tastes better. It took a little while to deliver but on the whole I would recommend this filter to everyone!
Great product
Im very happy knowing me and my children are drinking clean water. I keep it on constantly and use it when I wash my hands and so dishes as well. Customer service is really good and if I have any issue it's responded to and dealt with quickly. My filter renewal recently went missing. I was given a refund and new filters sent out. Would definitely recommend as its affordable too
New customer
I've only been using the filter for a few days, but it was easy to install, the product is good quality, and most importantly, the water filter is perfect!
Amazing customer service and fantastic…
Amazing customer service and fantastic products, I literally could not recommend them enough, extremely attentive and proactive in assisting me. 10/10!
It is great, but...
So far, so good! We’ve been using it for about a month now, and the taste of the water has improved significantly. There’s no more horrible chlorine smell or aftertaste, which makes a big difference.
The only downside is that it’s a little bulky on the tap, and it took some time to get used to navigating around it when washing dishes in the sink. It can also be a bit of a nightmare when filling a large water bottle, as the water comes out in a shower-like spray rather than a normal, concentrated stream.
I think the water flow could definitely be improved, but overall, the much better taste of the water makes it worthwhile.
I’m very happy with this filter.It was…
I’m very happy with this filter.It was easy to install, simple to use, and works exactly as expected.
Really helpful admin team
Really helpful admin team. Amazing water, easy to fit filter, even for me.
Don’t want yo be without my clean water ever!
It’s so easy for me to put into words…
It’s so easy for me to put into words how incredible this water filter is. For many years I was buying plastic water bottles as the smell and taste from my tap water made me feel sick and god knows what I was ingesting. As soon as I ( very easily ) put it together there was instantly no longer a smell no longer a horrible taste in fact I drink more water now than I ever did before and I love drinking water ! Thankyou so much for making such an incredible product. I think everyone should buy it as it truly truly works. I will never stop buying this from you. Thankyou, love Libby
Love the Puure Filters
Love the Puure Filters - our tap water no longer tastes like a cross between a swimming pool and stagnant pond water! The filter also looks good on the tap. So pleased and have recommended to lots of friends.
Really good, recommended
Really good, fitted straight on to the tap, working within 5 minutes. Water tastes great. I think the benefit of this filter is that you can use it when you want i.e. I don’t need filtered water to rinse a plate!
Puure filters are amazing and the water…
Puure filters are amazing and the water quality is great. I highly recommended Puurefilters.💯%
First class product !!…
First class product and wonderful service and delivery was very prompt!!
Easy ordering and the product delivers…
Easy ordering and the product delivers as advertised. Excellent! Thank you!
Water tastes better!
Recieved the Puurefilter and it took me 2 minutes to attach to my kitchen tap. So much nicer tasting water with the added bonus that it comes straight from the tap now, no fussing around with plastic filters anymore!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








