Purple Moose Brewery Reviews 

1,275
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently found the online ordering process straightforward and efficient, appreciating the ease of placing their selections. Many praised the prompt and reliable delivery service, often noting quick arrival times and good communication regarding their orders. The quality of the products, particularly the beers, received widespread acclaim for being excellent, tasty, and well-packaged, ensuring items arrived securely. However, some customers also noted occasional issues with delivery, including instances where orders were delayed, split into multiple consignments, or did not arrive as initially expected.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

People report positive experiences with the product, consistently praising the excellent quality and taste of... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of online ordering and the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent beer and ale,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more

Rated 5 out of 5 stars

I agree you are a small Company … but mighty with it. I’ve been shopping with you for a good few years and service is excellent.Nearly always next day delivery and always efficient…and always wel... See more


Company details

  1. Brewpub
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Beer Distributor
  5. Beer Store
  6. Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,275)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars for you 3 stars for the delivery company

Ordering was easy and delivery to me was very quick, however there was a big problem and that was with the delivery company you use APC, I ordered two boxes, one to me and one to my son in South Wales, in fact I ordered them on different days but they didn't deliver his till two days after mine and it took a lot of chasing around to find out what was happening, so 5 stars to you but only 3 for them.
Oh and the beer tastes amazing

1 March 2025
Rated 4 out of 5 stars

Purple Moose order

Although I did receive both items. I was disappointed to find that one of my parcels was sent to the wrong depot.
This was quickly sorted out.
Thank you for your service.

10 February 2025
Rated 5 out of 5 stars

Excellent website

Excellent website. Great choice , fantastic products and fast delivery. Thankyou. Will definitely be popping into the shop when there in the summer x

7 February 2025
Rated 5 out of 5 stars

Lovely friendly & helpful staff

Lovely friendly & helpful staff. I received the wrong items on an online order but it was immediately replaced with the correct one & I was told to keep the wrong item as a goodwill gesture. I’ve visited the shop in person as well. Highly recommend for customer service. I haven’t had the beer personally but the person I bought it for enjoyed it

15 January 2025
Rated 5 out of 5 stars

17 yrs of Purple Moose

I have bought from Purple Moose for over 17 years and never once been disappointed.

Beers, glasses, merch ... all high quality. Delivery is excellent, even when the recent box arrived battered the glasses were so well packaged they survived unscathed.

14 January 2025
Rated 5 out of 5 stars

Great service from Purple Moose Brewery

Great service from Purple Moose Brewery. It's heartening to see that Purple Moose's glasses and products are so reasonably priced. Our branded pint glass was thoughtfully packaged and delivered swiftly. Thank you so much.

12 January 2025
Rated 5 out of 5 stars

AMAZING

I placed my order on a Sunday evening. I was expecting the parcel between Wednesday at the earliest and Friday. The website clearly states 48 hours I thought the order would be looked at on the Monday and then whenever it was processed. I was delighted when my order was delivered on the Tuesday. Thank you very much.

12 January 2025
Rated 5 out of 5 stars

Great local beers!

The beers are great and so is the delivery! Love the shop too and have a Purple Moose wine glass and beer glass too! Seems to be a standard present in our family now. Diolch yn fawr!

25 November 2024

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