Purplebricks Reviews 

Originally I would have given 1 star based on previous sales progressors (2 in total) as the lack of continuity thoughout the property purchase transaction was terrible! Then stepped in Jack Murray, who after a brief conversation and me venting to him the terrible experience to date, and apologising to him as I knew it wasn’t his fault as a new progressor, re-assured me that he would do all he could to assist and bring the whole experience back to the high standard I should expect from Purple Bricks. Long story short- he did, true to his word; regular updates on progression of purchase and went above and beyond, I cannot sing his praises enough in a quick review! Jack Murray, thank you so much- you are a credit to PB and should be seen and rewarded as such!

Thanks
Nick J

Diana Clark is very knowledgeable and very helpful and lovely lady and is even helping me with the links and ID to get my house on the market. I could not have done it without her.
I highly recommend her and Purplebricks

Phil Gould and Ian Bird were excellent to liaise with from the very outset. They are knowledgeable, efficient and very speedy with their responses. Highly recommend.

Steve who i know is the island rep for purple bricks hopefully they can get my flat sold

Since experiencing PB as an estate agent I realise it would have been much better to have invested the 'FEE' paid into a 'real' person that I could have seen, spoken too face to face and that they would have been more 'physically' pro-active with getting a sale for me before the contract with PB 'STOPED' and I could no longer be advertised.........waste of money.

Easy to deal with and better than dealing with an estate agent

A member of your stsff Phil Gould wss amazing !! An ambassador to your company!! Cannot thank him enough for his support and understanding .
Through what was a stressful time for me phil was a pillar of strength1

So far I give poor results. Photos were a challenge (poor ones picked), advert went live and map took people to a completely different property, two formal complaints in thus far, people are very slow to get back to you if you have a complaint.

Personally I would never use PB again nor would I recommend.

Excellent experience

Agent was nice and explained everything pretty clearly

Put in an offer goy accepted had an email said someone would contact me regarding affordability ect.. heard nothing and checked right move property back on . No communication what so ever . Very disappointing.. especially as I had to try x3 times before finally securing a viewing. Will not be using purple bricks to sell my properties in future

After using purplebricks & dealing with Jan Westbury I would recommend using them to anyone. He had gone above and beyond to meet our needs and always being in communication with us to let us know what the score is. If you have the pleasure of dealing with Jan you will not be disappointed.

Lots of help and encouragement.

Brilliant experience with getting an over the phone valuation and will be using purple bricks. The gentleman Jez is an absolute asset to the company so polite very professional. Absolute gem to speak too. Thank you for making me feel comfortable and made the whole conversation easy going.

Was informative and answered our questions

Claire Weaver was very good at the valuation, pleasant and friendly with good knowledge of the market and area.

I have never used Purple Bricks before but had read various reviews before contacting them for a valuation. I received an appointment within a few days which was convenient to both of us. Stephanie Davies attended this initial appointment. She was very professional and informative, followed up by a very prompt valuation report. I am still deciding whether or not to put my property on the market at this time but will have no hesitation in instructing them. Fees are very competitive, with no hidden extras. All in all a very positive experience.

Louise was prompt, warm and lovely personality, so helpful explaining the process and answering questions. very happy with the appointment and looking forward to the process with the company, feels less daunting

Joshua Speakman-Lowe was very informative and explained everything to me and my sister , and when we’re ready to sell the house we will be glad it’s Joshua what will be with us all the way.

Thank you Sara Davey-Turner. Everything explained in great detail to sell our family home with compassion and care. We were also assisted and guided thru the app [with patiece]. Nothing was too much trouble, fantastic and friendly customer experience!!!! Finally PurpleBricks are giving a super service 😄