I can only say my experience has been totally positive from James Garland our main contact and Shannon Ormesher . We unfortunately had our first sale fall through after almost five months and were dev... See more

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About Purplebricks
Written by the company
We’ve always challenged the status quo of the estate agent industry – and it’s time you did too. We’re rebuilding Purplebricks to make your move simpler, fairer and even more efficient.
Our all-in-one package comes with everything you need to sell your property – at one fair, fixed fee with multiple ways to pay. Plus, there’s optional add-ons if you want to boost your sale.
When you sell with Purplebricks, you’ll have a local estate agent and a team of experts by your side, from the first chat to handing over the key on moving day. Along with everything needed to sell today – a premium and featured listing on Rightmove, Zoopla and On The Market listings, professional photography, a 360° virtual tour, and an app to manage your sale.
Why you'll love Purplebricks:
- One fair, fixed fee. See it straight from the get-go. No surprises.
- One simple selling package with everything you need to sell with maximum exposure for your home.
- Multiple ways to pay – pay upfront or when you've sold.
- Trusted estate agents with heaps of local knowledge.
- An app to manage your sale – message buyers, accept viewings, negotiate offers, 24/7.
With over 117,000 5-star reviews on here (that’s more than any other estate agent, if you’re counting), thousands of sellers have already saved millions using Purplebricks.
Visit our website for the latest, and to book a free house valuation.
Contact info
Purplebricks Property Limited (trading as Purplebricks), 146 Freston Road, W10 6TR, London, United Kingdom
- 0800 810 8008
- customersupport@purplebricks.com
- purplebricks.co.uk
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Waited for estate agent in an empty…
Waited for estate agent in an empty house . They never turned up , no explanation or phone call to let me know. Decided to go with another estate agent if that's the kind of service offered.
Very professional and helpful staff and…
Very professional and helpful staff and kept up-to-date with viewings and offers made on the property, via email and phone calls, can't thank them enough for all there hard work, would definitely recommend purple bricks 100 %
Jordan Greenaway
Jordan Greenaway, is extremely understanding and genuinely makes you feel confident in the way she gives you her valuation. It is obvious that her preparation was thorough and I am very happy with the way Jordan shows professionalism yet is able to assess my situation. I'd give more stars if I could. Thank you. Julie Moore
You put in wrong month
Very impressed
Very impressed, Polite, respectful, full of information, very helpful, not overbearing, made me feel comfortable. Honest very upfront! About the property market & prices !
Ian Bird @ Purple Bricks
Ian Bird was assigned to value our property. He made me feel at ease was very pleasant and knowledgeable and most importantly I never felt I was being pressured. His communication skills are excellent and really recommended the guys at Purple Bricks.
Paid £1500 upfront for a property to be…
Paid £1500 upfront for a property to be marketed. Took it off the market as was not getting viewings or purchase offers.
Now my £1500 has been pocketed by Purple Bricks. This is theft!
Professional and courteous
Our personal representative Heather Hall is a very pleasant polite knowledgeable professional. She has kept us up to date throughout. Where we needed a push for things to move forward she has done this professionally, courteously and with respect.
May use AI-assist with repliesRead more
Lovely guy came to see me
Lovely guy came to see me. His name is Graham. Talked everything through perfect. Nice chatty fella. Would recommend
Joanne

Reply from Purplebricks
Always good to have someone who knows what hes talking about out and does his homework. Thanks Steven Tapper. good to have someone who knows…
Always good to have someone who knows what hes talking about out and does his homework. Thanks Steven Tapper.

Reply from Purplebricks
No messing moving positively

Reply from Purplebricks
Made me feel relaxed.and answered all…
Made me feel relaxed.and answered all my questions with no pressure thank you

Reply from Purplebricks
Absolute waste of money and time
What an absolute waste of money. We paid upfront, my father’s property, which we are having to sell to pay for his dementia care, has been on the market for 7 months with only 5 viewings!! Once they have your money, there’s no incentive to market. Agents changed at least 4 times so no consistency, and a nightmare to contact. We also lost 2 sales from atrocious advice, one was a cash buyer!! We have now moved to a local agent and had 5 viewings in 2 weeks!!

Reply from Purplebricks
Great first experience
The appointment was early which is always good. Lots of communication from hollie. Very good talk through and explanation of the process.

Reply from Purplebricks
Excellent First time impression,talked…
Excellent First time impression,talked me through what to do next and how to go about it.
Friendly yet professional would highly recommend

Reply from Purplebricks
Really positive
Jordan was really great and informative, super friendly and really clear on fees and everything to expect, would recommend
Tom was pleasant and informative
Tom was pleasant and informative, answered all questions asked.
Explained everything in detail
Cheryl was very lovely
Cheryl was very lovely, went through things well and was a good valuation as it was my first time!

Reply from Purplebricks
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