Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... See more
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By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... See more
I believe Pure Diesel is a quality company. With knowledgeable people. My first experience was not so great, but I still want to give PDP another shot. I placed an order 4/3/26, was told by rep. that... See more
Company replied
Hand to return the original parts ordered because husband ordered the wrong parts. They made it so easy to return and reorder the correct parts. Will definitely do business with Pure Diesel again in t... See more
Company details
Written by the company
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Written by the company
Contact info
2600 S Galvin Avenue, 54449, Marshfield, United States
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4.6
Excellent
6K reviews
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Latest order was some fuel injectors…
Latest order was some fuel injectors and oil cooler parts. Parts came on time, PDP checked the ESN to the parts and had to swap a few, glad they checked before it shipped.
12 April 2024
Product seems to be good quality
Product seems to be good quality, fair price and prompt shipping
29 March 2024
Excellent service
PDP made shopping carefree like it should be. Their customer service was very professional and informative when it came down to my order and timely shipping. I would highly recommend them and I will continue to do business with them.
22 March 2024
The price of what I purchased has been…
The price of what I purchased has been better than most places. Only issue was having to call and get the parts coming. First part was on back order and my call prompted them to check on it. Resulted in them discounting me on a more expensive part. Now I’m waiting on the other part to come that also was not in stock. It’s good it’s my personal vehicle and not a customer.
19 March 2024
part of my order was a direct ship,with…
part of my order was a direct ship,with a 4 week lead time. after 5ish weeks, I emailed and with questions on status, and within 1 hour, Courtney responded with the information. before I ordered my parts I called a representative with questions, and they were able to answer all my questions.
12 March 2024
Absolutely the BEST!!!
I have ordered from them before and they have been top notch. If there is an issue with order they call you to confirm and or resolve a different situation. this is the best place I have ordered from so far, and i will keep using in the future..
5 March 2024
May use AI-assist with repliesRead more
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My order came with the box torn open
My order came with the box torn open? Now I have to return damage boxed parts with probably missing parts, pay for return and buy insurance on the order???? What the heck???
5 March 2024
Reply from Pure Diesel Power
Hi Brian, thank you for your orders. I apologize you received damaged goods. The items you received damaged did not cost you anything to return, we had the shipping carrier cover the return freight. The only thing you needed to pay for shipping on were the items you decided you wanted to return after you received them. We cannot pay for shipping & insurance on an item you decided you no longer wanted, my apologies.
Everything came correctly and on time
Everything came correctly and on time. Very helpful people on the chat option as well. Highly recommend 👍👍
5 March 2024
Amazing customer service and expertise.
29 February 2024
Pure Diesel Power sets the bar high!
Pure Diesel Power delivers the quality level of service that other companies should aspire to attain. Fast shipping, quality products at a fair price, and knowledgeable staff that is willing to take the necessary time to listen and answer questions. 100%
27 February 2024
Wonderful experience
Fast delivery of high quality parts and great communication from customer service! Would definitely recommend Pure Diesel Power and use again for personal needs.
Thanks, PDP!
28 February 2024
Love working with all of them at pure…
Love working with all of them at pure diesel power very fast and thorough service
27 February 2024
You emailed me and said one item would…
You emailed me and said one item would be delayed and did I want the other item shipped right away for $10.00 more I said yes but both items arrived the same day in separate packages
23 February 2024
Reply from Pure Diesel Power
Hi Amelia, thank you for your order. To clarify, one of the items you ordered was out of stock at our WI warehouse. It would have taken another 4-5 days for the item to arrive to our WI warehouse to ship with the other item. By paying the extra $10, we were able to direct-ship that item from the MFG to get you your items sooner. I'm sorry if that wasn't better explained. We appreciate your business.
Great communication and professionalism
Great communication. Had a slight issue with 1 item briefly out of stock but it was quickly take.care of in a professional manor. Items were package well and as described.
21 February 2024
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