Puresims Reviews 592

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpful and knowledgeable staff who provide great advice and support from start to finish. The delivery service is consistently described as fast and efficient, with many orders arriving earlier than expected, even for international shipments. People are also very satisfied with the products, noting their quality and the careful packaging, making the overall purchasing experience seamless and highly recommended. However, some customers also noted issues with the delivery company, specifically UPS, mentioning instances where packages were not delivered as expected or had difficulty finding the address. Additionally, a few people experienced incorrect items being sent in their orders, though the company promptly resolved these issues by sending the correct products.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Product

Clients share positive opinions on product quality, with many expressing satisfaction with their purchases... See more

Order

People report positive experiences with order, highlighting the seamless process and quick delivery. Many... See more

Service

Users describe positive interactions with service, consistently praising the exceptional and amazing service... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its quick response times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For long i have been searching for a supplier other than the single one here in South Africa selling Fanatec equipment.Unfortunately Fanatec does not ship directly to us.By some miracle i came accross... See more

Rated 5 out of 5 stars

Great company !! Great service !! Delivery company didn’t deliver as is expected nowadays (UPS - Useless Parcel Service) but Pure Sims went the extra step to sort things for me just before the bank ho... See more

Rated 5 out of 5 stars

First time using this company, who were the only place I could find in the UK with stock of the Fanatec V2 CSL Elite pedals. Ordered Wednesday and they arrived 2 days later before the estimated dat... See more

Rated 5 out of 5 stars

My experience with puresims was excellent. I ordered a product on Christmas day and the website stated delivery's would be shipped on the 5th of January. My item actually arrived a few days befor... See more


Company details

  1. Game Store
  2. Computer Hardware Manufacturer
  3. Computer Service
  4. Computer Store
  5. Gaming service Provider
  6. Video Game Store

Written by the company

Puresims is a One Stop Shop for your virtual world. We aim to be able to supply the best products on the market to make building your simulator a breeze.


Contact info

4.9

Excellent

TrustScore 5 out of 5

592 reviews

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Asks customers to review

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4.9

All reviews

(592)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive service!

Super quick turnaround. The box was extremely well padded to protect its contents! I would definitely recommend if you want to get you sim gear from PureSims!

10 June 2024
Rated 5 out of 5 stars

This is without doubt the best company…

This is without doubt the best company I have ever dealt with, very professional, and the postage was second to none, order on Monday morning, and received next day, well packed, and also great communicatons, via Courier

Will definately use them again, and highly recommended

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Ordered all my sim racing gear from…

Ordered all my sim racing gear from Sim-Labs from P1X pro to Asetek wheel base,GTX-2 Cube Controls Steering wheel, Asetek S Series Pedals all ordered on the Tuesday night all delivered by the Thursday so I was over the moon with all my purchases from Puresims. Great Comms and would Highly Recommend A*****

30 May 2024
Rated 5 out of 5 stars

Wonderful and helpful staff

Wonderful and helpful staff. Had an issue with the delivery (missing box).
They sorted it out and kept me updated

7 May 2024
Puresims logo

Reply from Puresims

Hi Ranjiv, thanks for the feedback and the 5 stars!

Rated 5 out of 5 stars

Puresims have earned my business

Very quick turnaround! Shipped from across the water to my doorstep and received in a couple of days. UPS on the other hand…

7 May 2024
Puresims logo

Reply from Puresims

Hi Dante, glad your experience was good. And thank you for the 5 stars along with feedback on our shipping partners

Rated 5 out of 5 stars

Super company

Super company with a great easy to use website . Everything u need for sim racing

29 April 2024
Puresims logo

Reply from Puresims

Thanks for the 5 stars Peter!

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