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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the user experience, finding the products convenient and easy to use. Many also appreciate the excellent service received from the company. However, some people were dissatisfied with the product quality, citing issues like charging tips breaking easily or devices failing after a short period. There's also mixed sentiment regarding the product's value for money and its ability to perform as advertised, with some finding the charging capabilities insufficient or incompatible with their devices.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the products, highlighting their convenience,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many consumers praise the amazing sound quality of... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the compact and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers express strong dissatisfaction,... See more

Service

Clients share positive opinions on service, with many expressing happiness and satisfaction. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more

Rated 5 out of 5 stars

I love ordering from Pulse Charge. Their chargers and cables are top quality and delivery is always super fast. Everything is beautifully packaged and works perfectly. Highly recommend to anyone who w... See more

Rated 5 out of 5 stars

To start with let me say i never do reveiws but this product is first rate,I've owned multiple charger/light/compressor combo's,but this product has everything they had and more.....I tested it by pu... See more

Rated 5 out of 5 stars

I bought 11 Pulse car Chargers. One brother drove from Geelong to lakes Entrance on to Eden then Mildura and Robe back to Home he used the Pulse charger everyday for keeping phones etc working charged... See more


Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Cell Phone Store
  4. Electronics Company
  5. Electronics Store

Written by the company

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Contact info

3.7

Average

TrustScore 3.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

The charging plug broke within days

The charging plug broke within days. Cannot use the phone while plugged in to charger as described as it is too flimsy. Cord is exactly the same it is held on by 2 x tiny wires and also broke. Good concept but really bad design

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. I pumped up all my tyres and didn't use much charge super happy with everything about it and quality. 😀

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Repeat purchase

Have bought many pulse items over the last few years for family presents or just for myself but this year the Apple essential bundle for my daughter-in-law that lives in Ireland so it's going to be viewed overseas

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy this product

I charged the pulse charger for 4 hours. It only charged my phone 30% in 1 hour. Battery does not even charge 1 phone. Not happy

15 December 2025
Unprompted review
Rated 2 out of 5 stars

I ordered the pulsecharge speaker.

I ordered the pulsecharge speaker.
My phone will only charge on this device when the speaker is plugged into the powerpoint.
If the speaker is fully charged and disconnected from wall outlet. I place my phone on the top for charging and it will not charge

20 November 2025
Unprompted review
Rated 2 out of 5 stars

VERY DISAPPOINTED

VERY DISAPPOINTED in the product though upon my contact with the company, they have refunded my purchase in full.
I bought the Duo Pack Apollo Chargers after seeing the advertisement on Facebook. The first Pulse Charger stopped working after 3 months. The second charger only lasted another two months. I wouldn’t recommend these chargers at all. ☹️

14 December 2025
Unprompted review
Rated 1 out of 5 stars

I brought 2 pulse charge in a week they…

I brought 2 pulse charge in a week they broke can’t use them the wouldn’t refund or exchange they are cheap shit chargers and so expensive don’t bother cheap chargers work better then these waste of money

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Connector broke and was not covered.

I didn't have a 2 for 1 offer but know now why it is offered. What you see in the ads is not how you can use the product. You have to physically support the power pack snd can't walk around with it as the connector breaks off inside your phone. Read fine print as this breakage is not under guarantee. I did get a replacement the first time but after having the same issue with the two units breaking while overseas I couldn't put myself in that situation again.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

My Infinity charger bundle arrived and…

My Infinity charger bundle arrived and I was very happy with the way it was sent.
Unfortunately I did not read the compatibility of usage of the charger and found out my phone was not compatible with the pulse charger.
I reached out to the company and Chris was quick in replying me with instructions of how and what I needed to do.
All the correspondence I've had with Pulse was helpful and the explanation was excellent.
It was so satisfying to experience this professional dealing with Chris and the company of Pulse Australia.
May the company keep on with success and I would rate my experience with a 5 star 🌟 rating.
Thank you to all concerned.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I have bought the Jump car charger for…

I have bought the Jump car charger for my daughter for Xmas. It sounds great to me and I’m sure my daughter is going to be thrilled with it.
My experience with buying this product from Pulse was very surprising as it arrived within the week from ordering. I thought the price was fair and website easy to navigate. Thank you Pulse.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Really great little charger

Really great little charger, works an absolute treat. I had a couple of questions before buying and the customer service bloke was super helpdul, legend.
Definitely recommend!

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Do Not recommend

I purchased 2x Pulse Pocket Chargers both snapped inside the power sockets of our phones within 2 months of using. Purchased March 2025-Broke 31.05.2025. They are a waste of money considering the price of them, and not what they advertise, at all.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Bought two of these chargers and after…

Bought two of these chargers and after one year only the charging tip snapped off in the phone while I was overseas and I could no longer charge the phone as it was stuck in the IPHONE. This product should last more than 1yr it is made cheap and I would not recommend this product to anyone. Very disappointed indeed would never buy again and the charging tip should be included in warranty as it is the main part of the charger.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service
I recently submitted a a couple of very negative reviews as I thought my requests were being ignored. As it is I actually sent email's to the incorrect address. Since my negative reviews Chris from Pulse reached out to me and he has been absolutely amazing ,he has addressed and in the process of rectifying my issues he went above and beyond. I would highly recommend Pulse to anyone. Thank you Chris you are amazing

26 November 2025
Unprompted review

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