I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more
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Company details
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Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!
Contact info
Australia
- pulsecharge.com.au
Replied to 19% of negative reviews
Typically replies within 24 hours
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Lightening tips break and the company will blame you
We bought a pack of the Pulse Charge Cables. The first time we used the lightning connections they broke. Two. We stopped using after that and went back to our old cables.
We wrote to Pulse and basically they blamed us "Charging tip damage is not covered under the manufacturer's warranty we receive. We believe the most likely cause of this type of damage is that some users aren't accustomed to the extended rigid section at the end of the cable. As a result, they may accidentally apply leverage to the adapter tip, causing it to snap off. As a gesture of goodwill, we’re happy to offer a one-time replacement for the both. We just ask that you cover the $9.95 postage cost involved in sending the replacement to you."
Looking at the reviews now I can see this is a common issue and they obviously just don't care and have no desire to take accountability and improve their product. They also are not super fast at all, particularly for mac books.
Don't waste your money.

Reply from Pulse Charge
Infinity Magnetic Wireless Charger
April 14 I purchased the Infinity Magnetic Wireless Charger ,this product is absolutely amazing if I could give 100 stars I would. Highly recommend this product, go quickly to the website and purchase you will not be sorry . Amazing product 👌
Wow I bought the Magnetic Pulse Charger…
Wow I bought the Magnetic Pulse Charger and because my phone is older it wouldn’t stick to it so I went and bought the Magnetic ring which you place on the back of your phone which works well. I place the Magnetic charger on my phone now and you don’t even notice it’s there. I have bought lots of pulse things and have only had one which i had a problem with so I got in touch with them and they fixed the issue straight away. Very happy with their service.
Christine D
this little charger is small but…
this little charger is small but powerful, charge so quick and so good, very, very good product, I'm sooooo happy , thank you Pulse charge for very good product, the best on the market!!!!
Yikes!
Just like all the other reviews, do not purchase the portable charger! The tip snapped off, an obviously common fault as it’s excluded in their warranty.
Don’t waste your money
Don’t waste your money. Kids are very unimpressed and won’t use them now.
They tell me they expected more battery life… can only get one charge of the phone out of it, which is very disappointing and a lot less than other chargers we’ve had. I bought them as Xmas presents and wanted to support an Australian company, but…update Pulse have contacted me and said that the charging capacity is well within its range and that 30 days has passed so they cannot refund or return. I wasn’t after a refund OR return… I just want to warn other punters not to waste your money on a charger that can only charge ONCE before it needs to be recharged itself… so as I said in my first line… “don’t waste your money”

Reply from Pulse Charge
Disappointed
I have purchased quite a few different products
4 Venus chargers as gifts and one for myself. The tip snapped off mine within the first month, not covered under warranty
2 Appollos as gifts not aware of any issues
Lastly a 4 in 1 charger, the Apple tip snapped off within the first week
I have never had this issue with any other cord chargers even Kmart chargers
Very expensive for items that break so easily
Disappointing😟
Purchased the Apollo 3 in 1
Purchased the Apollo 3 in 1. Fantastic device and easy to use.
Thought they would be better than they…
Thought they would be better than they are but disappointed greatly.
Despite that they are nice couloured and reasonably compact, they get extremely hot whilst charging.
I did not expect them to get so hot.
Great quality product
Great quality product . Very convenient and easy to use.
Highly recommended
Great Little Chargers
The Duo Pack - Infinity Magnetic Wireless Chargers are great little chargers. Took a little while to kick in charging from fully charged, but once it does, it's quick to top up (iPhone 17 Pro). Also doesn't seem to drain as quick as other powerbanks I've had in the past, getting about 2.5 charge cycles. Gave one to my Mum and she loves it (iPhone 13).
I was very happy with my charger and…
I was very happy with my charger and with the swift delivery of it. I would recomend this company to anyone.
great wireless charger
We have now purchased several products from the
Pulse range and I must say we have been more than happy with both the service and the quality of the
items we have received.
Our latest purchase.
The Infinity twin pack are a great charger and without doubt the handiest accessory we have purchased in a long time, so slim and light you hardly notice it when using your phone.
No more stressing about flat batteries when you're out and about.
Very quick and easy service love the…
Very quick and easy service love the pulse the sound is amazing the light is perfect for night time
Great product
Excellent product
Excellent product
My second time ordering from this company and couldn’t be happier with their service. I purchased the duo pack halo bluetooth speakers this time, love it! Gave the other to a family member who finds it very convenient using her phone for cooking ideas.
The sound is excellent.
Buyers Beware!
Absolutely terrible- these power banks don't charge any item properly and DO NOT perform as stated on TV. Don't waste your time or money, our $15 kmart power bank way out performs this rubbish. So disappointed in this company as this is the second time their products have been misrepresent.
And no, it was not a case of incompatibility- all devices were on the list as compatible and nothing charged properly. 4hrs - to get an additional 13% battery power .....what a joke!

Reply from Pulse Charge
Infinity Magnetic Wireless Chargers
Family Pack - Infinity Magnetic Wireless Chargers'
Perfect for on the go!
With uni and travel these are the best fast charging and the stand makes use whilst charging a breeze.
I thought this would be the answer to…
I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this year. My apple phone was going flat so I plugged in the pulse charge while sitting at the airport and accidentally fumbled my phone onto my lap and the tip snapped off, was very annoyed and won’t purchase a similar device again.
Pulse charger
I was always running out battery and pulse charger is a life changer.
Very easy to operate and very convenient l bought two and very satisfied 😊
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