I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more
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Company details
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Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!
Contact info
Australia
- pulsecharge.com.au
Replied to 19% of negative reviews
Typically replies within 24 hours
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So far so good
I have only tried the Venus charger at home and the main test will be in the future when travelling. However, so far I appreciate the compact size and light weight. I have not encountered any connection issues on my first use. Delivery was prompt
I had some problems with a couple of…
I had some problems with a couple of infinity units. (See previous review). I can only praise the company for their follow up and resolution. Within 3 days they have fixed the problem and dispatched 2 new units.
If only all companies were as understanding and efficient.
Very Good Company to deal with:-
Very Good Company to deal with:-
1. Deliveries prompt.
2. Excellent and Speedy Replacement of a faulty Product without hesitation
3. Sensational Communication
Its a win win for me
all equipment arrived as ordered, they are slick, easy to use for full charge or quick top up. The stand works great for emails or movies and nice range of colours.
also its small and light to carry in your bag.
its a win win for me!!!
Great for travellers
I bought a duo pack Venus and Apollo for my daughter's trip overeseas. Both items work great
Faulty Product. The product I purchased from Pulse…
The product I purchased from Pulse Charge a year or so ago was faulty. I advised them of my problem and they were happy to replace it with no issue. I've now received a new and am very happy with it. Thank you.
Sturdy cable and secure connections
Sturdy cable and secure connections, does what it’s designed to do. Wish it was a 2m cable, though.
I purchased the pulse recharger for…
I purchased the Venus portable charger for Android and Apple. The first couple of times l used the charger it worked well. But after that l can only get a 60% charge out of it .lm very disappointed. It's out of warranty now so l can't return. You only get 30 days to return it. It has ended up a waste of money l didn't have .The company asked me to contact them.,which l did .They fobed me off said it was the phones fault.l explained to them that it worked fine on the phone the first couple of times. They still said it was the phones fault.No apologies..Nothing..The charger was a complete waste of money and time.Be weary of this company. There dodgie. Read there replies please Public.Can you see what I mean 🤥😵💫

Reply from Pulse Charge
Great products + Great Service
This is now the sixth product that I have purchased, and to date, I am very pleased with the service that I have received, and the Pulse Charge is great. Other companies could learn from PULSE as it is about great service, quick response to any question, and caring and appreciating that we are all customers. Even last week, I gave my PULSE Venus (at my cost) to one of our overseas guests from the Island of Man, who was very impressed with the produce. Thank you PULSE
The product was really quick to arrive
The product was really quick to arrive. And wife & I are very happy with what we got. Very impressed thank you So much. Cheers
Great service
Great service, quick delivery and extremely happy with the products. Well made. Great business. I have now bought from Pukse a few times. Great work!
Pulse Jump purchase
Pulse Charge delivery was quick when I purchased a Pulse Jump and communications between me and them via website and also emails were always helpful.
I absolutely love the Pulse Jump, I gave it a test run the same day that it arrived. I used it to start a V8 Land Cruiser which had sat in a shed for a year or so and then used the compressor to inflate all four tyres to 36psi ( they had on average 12psi b4 re inflating) I highly recommend this product
Magnet charger
Have charded devices but not used yet. We have covers on our phones but easy enough to remove when needed. My only concern is the weight as it slips off phone🤔 Cheers.
I bought 2 pack just before going…
I bought 2 pack just before going overseas last October, my c charge point snapped off within a couple of weeks. While speaking to my husband back in Australia his had done the exact same thing. On returning home I contacted them and was sent new ones although I paid the postage. I think they should look at getting a different manufacturer as looking at the reviews it seems to be a fault in the product.
Great product and service
Great product and service. There was an issue with one of the products I purchased but Pulse quickly and professionally dealt with the problem. Well done all! Yes, I highly recommend this product and company.
WARNING Shitty Device
WARNING Shitty Device - I have had my phone untouched and charging for the last couple of hours and it has charged 2% and now dropped 5% in the time of writing this. DO NOT BUY!!!! The TV ad on the Today Show (I think) should do their homework before advertising this, as I fully trusted them.

Reply from Pulse Charge
Awesome Product
Awesome Product
This is a great product. Compact and very handy for travelling and use at home with little in convenience
Have tried this product out and very very happy with it.
Pulse have great products.
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