PSNUNIVERSE 

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Rated 4 out of 5 stars

GENUINELY BEST SITE TO BUY PS 5 GAMES FOR REAL..... YOU CAN SPEND YOUR VALUABLE MONEY FOR YOUR GAMES BUT SOMETIMES DELIVERING GAMES CAN BE TAKE MORE TIME THEN THEY SAY OTHERWISE I BUY 5 GAMES ALL WORK... See more

Rated 5 out of 5 stars

Purchased game on march 2026 but due to some issues game was not working so had a conversation with team member and they ordered game once again for free and provided proper solution on time. Great wo... See more

Rated 1 out of 5 stars

Game login nahi dere rent pe li h pagal bana dita hai barbar kehry i will tell wait qr bej ka thkk gya hon had ha i dnt think it geniune or not

Rated 5 out of 5 stars

It’s worth and had a great experience with the psn universe team and communication. Thank you for building a good connection and trust , hope so our bond stays long .

Company details

  1. Video Game Store

Written by the company

Introducing our newly launched website, we are proud to offer a wide range of PlayStation, PC, and Xbox games at affordable prices. With 7 years of experience in the local market and through WhatsApp, we have established ourselves as a trusted seller. Now, with our website, we aim to provide a convenient and reliable platform for gamers to access their favorite games without breaking the bank. Explore our collection and enjoy the thrill of gaming at budget-friendly prices.


Contact info

Breach of guidelines

All reviews

(751)

334 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud

First they delivered the game late. Then after 3 months my game stopped working which I brought permanently from them. After making repeated requests about my issue they don't even try to contact me or address my whatsapp messages. Just a big fraud. I recommend buying games directly from playstation store rather than this 3rd party website.

22 June 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive to provide, and we're sorry that your issue was not resolved promptly.

Please share your order number with us so we can investigate your case and assist you as quickly as possible. We value your feedback and are committed to resolving this matter and improving our service.

Rated 1 out of 5 stars

Mane it takes two 2 month rent per liya…

Mane it takes two 2 month rent per liya hai psnuniverse se but after 1 month mera game chalna band ho gya or full game purchase ka option aa rha hai and when i try to coonect with them they didn’t reply me.

Don’t buy games from them.

18 June 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the inconvenience you've experienced. This is not the experience we want for our customers.

Please share your order number with us so we can investigate the issue and assist you as quickly as possible. We'll do our best to resolve this for you. Thank you for your feedback—it helps us improve our service.

Rated 1 out of 5 stars

The Delivery and customer service is…

The Delivery and customer service is below 1 star. Its a shame we cannot rate these people zero stars as they don't even deserve 1 star.

Their website shows they deliver games within 24 hours of receipt of payments but i had to wait and constantly mail/message them for 3 days before they sent a userID and password for the game account. after which i was supposed to call them to get the steam guard code. I have been callinng them since last 12 hours and they have not responded. PATHETIC service. PATHETIC attitude. People looking for cheap games should look somewhere else rather than waste your time patience and money on these people. ZERO STARS!

8 June 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the delay and the frustration you experienced. We understand how disappointing it must have been to wait longer than expected for your game and then face difficulties reaching our support team. This is not the level of service we strive to provide.

Please share your order number with us so we can investigate your case and assist you as quickly as possible. We truly value your feedback and are committed to improving both our delivery process and customer support.

Rated 1 out of 5 stars

Worst experience like they say…

Worst experience like they say immediate delivery but whenever I purchase game from them they always take about 1-2 days to deliver it. The management team also don’t reply on time they take hours to respond back and doesn’t take calls

7 June 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the delay and the frustration you experienced. We understand how disappointing it must have been to wait longer than expected for your game and then face difficulties reaching our support team. This is not the level of service we strive to provide.

Please share your order number with us so we can investigate your case and assist you as quickly as possible. We truly value your feedback and are committed to improving both our delivery process and customer support.

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