PSNUNIVERSE 

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Rated 4 out of 5 stars

GENUINELY BEST SITE TO BUY PS 5 GAMES FOR REAL..... YOU CAN SPEND YOUR VALUABLE MONEY FOR YOUR GAMES BUT SOMETIMES DELIVERING GAMES CAN BE TAKE MORE TIME THEN THEY SAY OTHERWISE I BUY 5 GAMES ALL WORK... See more

Rated 5 out of 5 stars

Purchased game on march 2026 but due to some issues game was not working so had a conversation with team member and they ordered game once again for free and provided proper solution on time. Great wo... See more

Rated 1 out of 5 stars

Game login nahi dere rent pe li h pagal bana dita hai barbar kehry i will tell wait qr bej ka thkk gya hon had ha i dnt think it geniune or not

Rated 5 out of 5 stars

It’s worth and had a great experience with the psn universe team and communication. Thank you for building a good connection and trust , hope so our bond stays long .

Company details

  1. Video Game Store

Written by the company

Introducing our newly launched website, we are proud to offer a wide range of PlayStation, PC, and Xbox games at affordable prices. With 7 years of experience in the local market and through WhatsApp, we have established ourselves as a trusted seller. Now, with our website, we aim to provide a convenient and reliable platform for gamers to access their favorite games without breaking the bank. Explore our collection and enjoy the thrill of gaming at budget-friendly prices.


Contact info

Breach of guidelines

All reviews

(751)

334 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible rental service

Terrible rental service. I rented a game, but they made me wait for 3 days with excuses like "turn on the console" and later, "I'm at the gym, I'll do it later." Poor communication, wasted my time, and very unprofessional. Would not recommend.

2 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Order #1504 – I rented Injustice for 1 month. For 4 days, I messaged them every single day asking for the game. One contact never replied at all. On the other number, they kept saying, "You'll get the game today," every day, but nothing was delivered. They just kept wasting my time and making me wait.

Only after I spoke to the owner did they apologise, admit their staff forgot to provide the rental, and issue a full refund. They are genuine because they refunded me, but the service is extremely unprofessional, poorly managed, and a complete waste of time.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Ordered rental on 6th July

Ordered rental on 6th July. Every day it was the same: "Console on karo," "Ab karte hain," "30 mins," and then they'd disappear. This went on for 10–15 days, wasting my time.

When I finally got the game, there was an issue. I reported it, but they ignored my messages again. Mera to mann hi nahi raha game khelne ka.

Worst customer service, zero communication, and no respect for customers' time. Would never recommend this rental service.

6 July 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the behaviour you experienced from one of our staff members. This is not the level of service we strive to provide, and we completely understand your disappointment. We truly appreciate you bringing this to our attention, and we are addressing the matter internally to ensure it does not happen again. Thank you for your feedback, and we hope you'll give us another opportunity to provide you with the experience you deserve.

can u tell us your order number so we can help u to fix the issue

Rated 3 out of 5 stars

Improvment needed

I've rented games from them many times and they're genuien. But orders are handled by different team members so the experince depends on who gets your order. Sometimes replies and delivery are super fast other times it's slow and frustrating. They always get the job done so I still trust them but they need to be more consistant.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

No manners

They told me, "Your game is ready, turn on your console," so I turned it on right away. After that, they stopped replying and kept me waiting for hours. When I politely asked for an update, they just replied, "Ab kal karunga me." I understand people get busy, but there's a respectful way to speak to customers. The attitude was rude and unprofessional.

Wouldn't recommend.

13 July 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the behaviour you experienced from one of our staff members. This is not the level of service we strive to provide, and we completely understand your disappointment. We truly appreciate you bringing this to our attention, and we are addressing the matter internally to ensure it does not happen again. Thank you for your feedback, and we hope you'll give us another opportunity to provide you with the experience you deserve.

Rated 1 out of 5 stars

Bohat ghatiya service hai in logo ki…

Bohat ghatiya service hai in logo ki ,inse game purchasing karne ke turant baad agar koi problem hoti toh yeh log time per support bhi nahi denge aur naa game theek karke denge

12 February 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the delay in our service. We understand how frustrating this must have been, and we're truly sorry for the inconvenience caused. Please provide your order number so we can look into the issue and assist you as quickly as possible. Thank you for your patience and understanding. We appreciate your feedback and are continuously working to improve our service.

Rated 4 out of 5 stars

Response team helped with the problem

The response team is quick when they understand the problem, I will definitely check them out when I need another game for rent. Thanks for solving my problem

13 July 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the inconvenience and frustration you experienced. We understand how disappointing it must have been, especially when you had planned to enjoy the game over the weekend. This is not the experience we aim to provide.

Please accept our apologies for the delayed responses and the lack of clear setup instructions. We'd like to look into your case and resolve this as quickly as possible. Kindly share your order number, and our team will investigate the issue and assist you promptly.

Thank you for bringing this to our attention. Your feedback helps us improve our service.

Rated 5 out of 5 stars

Awesome

Awesome, great games at affordable prices. And the support team is excellent too. I will surely more games from them
In future

10 July 2026
Unprompted review
Rated 5 out of 5 stars

It's very easy to buy a game in a half…

It's very easy to buy a game in a half of the price and also easy to download don't have to go anywhere . Fabulous I will recommend this to all my friends also everything games and Service very genuine and after payment anyone can ignore you but PSN Universe is loyal with these Clients. Thank you Brother for these service 5 stars for you

10 July 2026
Unprompted review

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