Special approach to the customer – before shipping, you receive a short video of your sneakers, along with a size consultation (for example, Balenciaga sizing runs smaller and may correspond to larg... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delighted with my purchases. Joseph was brilliant to deal with. He was very communicative and answered any queries I may have had regarding sizing etc promptly. He went to great effort to ensure every... See more
Company replied
The over all experience was great, had a size issue with my fist order but for the price I made it work. The quality was better than I expected which made me order more. The processing time and shippi... See more
Company replied
This place is absolutely awesome! Customer service was very prompt answering and resolving my issue on my first order which made it way too easy to order from them again. Items came as described and i... See more
Company replied
Company details
Written by the company
At Prsnlplg, we believe that everyone should have access to high-quality, stylish products without breaking the bank. That’s why we offer a wide selection of affordable products for both men and women. We understand that the love for branded products doesn’t always come cheap, which is why we strive to provide our customers with the best deals on the latest and greatest items. Our goal is to provide our customers with the best selection of products at unbeatable prices. We constantly update our inventory to include the latest releases and hottest trends. We also offer a wide variety of sizes to ensure that everyone can find the perfect fit. We pride ourselves on providing excellent customer service and a hassle-free shopping experience.
Contact info
Netherlands
- +31685657380
- Service@prsnlplg.com
- prsnlplg.com
4.7
Excellent
222 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
shipping was great
shipping was great, shoes had slight issues but they was good and i got compliments wearing them.
8 July 2025
Reply from Prsnlplg
Hi Zay!
Thank you so much for leaving a kind review for us! 😊
We would like to sincerely apologise for the issue, we will ensure the same issues won’t occur again.
Kind regards,
The Prsnlplg Team
Reply from Prsnlplg
Hi Marc!
Thank you sincerely for leaving a review for us, we really appreciate it! We are also really happy to read that you enjoyed your experience 😊
Kind regards,
The Prsnlplg Team
great communication and helpful…
great communication and helpful customer service and the shoes were top quality
29 May 2025
Reply from Prsnlplg
Hi Sebastian,
Thank you for taking the time to leave a kind review for us, we are happy to ready you loved the shoe.
Kind regards,
The Prsnlplg Team
Absolutely top quality materials and items
Customer service is one of the best I’ve ever dealt with. Very nice people and they make quality items. Love my shoes that I have from them and the shipping time was great. Thank you very much
25 May 2025
Reply from Prsnlplg
Hi C.
Thank you so much for your kind words! It really touched means a lot to us, and we’re really grateful that you took the time to leave a review for us.
We’re so glad to read that you’re happy with your shoes and that everything arrived smoothly. Your support truly mean a lot to us and we would like to sincerely thank you again! 😊
Kind regards,
The Prsnlplg Team
On point 100% with the authenticity
11 May 2025
Reply from Prsnlplg
Hi Mac,
Thank you so much for leaving a review for us, we really appreciate it! 😆
Kind regards,
The Prsnlplg Team
Impeccable Service and Quality
Hands down, one of the best companies I've ever worked with. The selection of products is unmatched, their logistics are always on point, and the customer service team is S-Tier.
30 April 2025
Reply from Prsnlplg
Hi Nick!
Thank you so much for your incredibly kind words. We’re truly honored to receive such high praise, and it means the world to our entire team.
We’re genuinely grateful to hear your experience was such a positive one. It means a lot to know that our efforts have made a difference. Your trust in us and your kind words encourage us to keep doing our best every day.
Thank you again Nick! We truly appreciate your support! 😊
Kind regards,
The Prsnlplg Team
AWESOME EVERY TIME!
I'VE ORDERED 4 PAIRS OF SHOES FROM PRSNLPLG.COM. EVERY ORDER HAS BEEN AWESOME! IT TAKES BETWEEN 7-10 DAYS AFTER PAYMENT TO RECEIVE IN SOUTHERN CALIFORNIA.
I COULDN'T BE HAPPIER!
24 April 2025
Reply from Prsnlplg
Hi Christopher,
Thank you so much for your kind words and continued support, it truly means a lot to us. It makes us so happy to read that you’ve loved all your pairs and that everything has gone smoothly for you.
We genuinely appreciate your continuous support for us, we are really grateful! 😊
Kind regards,
The Prsnlplg Team
Reply from Prsnlplg
Hello,
Thank you so much for leaving a kind review for us, we are very happy to read that you are pleased with the shoes! 😊
Kind regards,
The Prsnlplg Team
Great experience and product!
18 April 2025
Reply from Prsnlplg
Hi Gary,
Thank you so much for leaving a kind review to us, we really appreciate it! 😊
Kind regards,
The Prsnlplg Team
Great purchase!
Easy purchase! Great communication. Delivered as described!! Made an exchange for size with no issues!
17 April 2025
Reply from Prsnlplg
Hi Ray,
Thank you for your kind review! We are really happy to read everything went smoothly and that the exchange process was also hassle-free for you.
Kind regards,
The Prsnlplg Team
I ordered two pairs of men’s shoes and…
I ordered two pairs of men’s shoes and they were both shipped but I received only one pair
I notified them of this and with no questioned asked they sent me another pair. I received the replacement quickly and was very pleased with the shoes. I happily recommend this company to everyone.
15 April 2025
Reply from Prsnlplg
Hi Brenda,
Thank you so much for taking the time to leave such a kind review for us. We truly appreciate it.
We’re also very sorry again for the initial delay with one of the Jordans and we’re glad to read that the replacement pair eventually arrived without any issues and also that you are happy with both sneakers.
Thank you once again for your support and for recommending us, it truly means a lot to us! 😊
Kind regards,
The Prsnlplg Team
Reply from Prsnlplg
Hi Alois,
Thank you so much for your kind review, we really appreciate it! 😊
Kind regards,
The Prsnlplg Team
Good quality 👌
28 March 2025
Reply from Prsnlplg
Hi Jaouad,
Thank you sincerely for taking the time to leave a review for us, we really appreciate it! 😊
Kind regards,
The Prsnlplg Team
Package information is important
FedEx received the first packages without proper documentation.
21 March 2025
Reply from Prsnlplg
Hi Harrison,
Thank you for your feedback, and we’re really sorry for the inconvenience caused.
We wanted to let you know that we had sent you an email this morning informing you that your parcel had been released from customs and it is at the local FedEx centre. We had mentioned that you can now contact FedEx directly to schedule a new delivery at your convenience.
The initial delay was due to an error on our part, and we take full responsibility. We also want to clarify that we did not provide the documentation right away because, based on a previous attempt, doing so would have caused the parcel to be returned to us within 24 hours. Our intention was to prevent that from happening again and ensure the package could be successfully delivered to you.
We acknowledge that we should have communicated this to you and also immediately explained it to you from the moment the delay occurred, and we are truly sorry for not doing so.
Kind regards,
The Prsnlplg Team
Reply from Prsnlplg
Hi Alan,
Thank you sincerely for taking the time to leave a kind review for us and we are also happy to read that you like the quality! 😊
Kind regards,
The Prsnlplg Team
The best company
The customer service is always on point and on time, they even sent me a message without sending them one. The best overall
27 March 2025
Reply from Prsnlplg
Hi KK,
Thank you so much for taking the time to leave a review for us, we’re also so very glad to read that you appreciate the messages we send, we always do our best to keep you updated and to read that you appreciate it really does mean a lot to us.
Thank you so much once again! 😊
Kind regards,
Prsnlplg
5 stars
I have given 4 outta 5 due to wait time and one experience of out of stock.
Five stars on quality. Phenomenal. Every pair is beyond expectations.
I get compliments everyday and now all the cool kids envy me.
Respect.
14 March 2025
Reply from Prsnlplg
Hi Christo,
Thank you sincerely for taking to the time to leave a review for us, we really appreciate it! We are also very happy to hear that the pairs all exceeded your expectations, it really means a lot to us to hear that from you.
We sincerely apologize for the wait time and the inconvenience caused by the unexpected stock issue. We will be improving our communication moving forward to ensure you’re informed earlier and can avoid unnecessary delays
Thank you once again Christo! 😁
Kind regards,
The Prsnlplg Team
Trustworthy company, personal approach and business professionals
Quick response, pleasant updates, fast delivery and quality product. Joseph is my contact and he is amazing in communication and relationship building. He gives me the trust in the company and my next purchases.
27 February 2025
Reply from Prsnlplg
Hi Raoul,
Thank you so much for your kind review! Your kind words regarding our service and products truly mean a lot to us.
We’re especially grateful for your recognition of Joseph’s efforts. Your trust in us and your continuous support inspire us to continue delivering the best service possible.
Thank you sincerely once again! 😊
Kind regards,
The Prsnlplg Team
Great customer service and support
Great customer service and support. Pretty quick shipping and very professional !
28 March 2025
Reply from Prsnlplg
Hi Brandon,
Thank you sincerely for taking the time to leave a kind review to us, we really appreciate it! 😊
Kind regards,
The Prsnlplg Team
Excellent Service and Smooth Experience
I recently ordered from Prsnlplg, and I’m genuinely impressed. They specialize in sneakers and really stand out when it comes to customer service. If your order deviates in any way from the standard, they proactively reach out to you — no waiting, no surprises. I’ve never had any issues with shipping or delivery; everything always arrives on time and in perfect condition. Highly recommended for anyone looking for quality sneakers and reliable service.
12 February 2025
Reply from Prsnlplg
Hi Paul,
Thank you so much for your kind words! We’re thrilled to hear you enjoyed your experience with us. It means a lot to us to know that our service and delivery are making a difference for you. We always strive to ensure every detail is perfect—especially when it comes to our products, and your review is incredibly encouraging to us. We really appreciate your support.
Thank you once again! 😊
Kind regards,
The Prsnlplg Team
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