ProtectaPet Ltd Reviews 2,027

Arrived so quickly well packaged, it was ridiculously fast but so impressive.
As for the product - I honestly could not live without it and the peace of mind!

Since buying this product and installing them my cats are safe and happy in my garden. Prior to that, my cats have been attacked and seriously injured by other cats seven times. Now, happy cats and a happy cat mum. I would most definitely recommend protectaPet product to pet owners.

Amazing product, amazing workers, amazing customer service too. Just amazing all round. I can sleep at night without worrying my cats are roaming about either causing mayhem or getting hurt. Thank you again for another outstanding service!

After my first review with his company, Protect A Pet jumped all over it they did not like my comments. He’s very good. They actually get involved months after you actually phoned them up saying how bad the service was. They never wanted to do anything then however since I’ve gone live and got a complaint. Helpful in fact, they’re plaguing me with text messages unbelievable they were very concerned about my review as they were so concerned they were sorted out months ago now they put a review up which falls over says not true at all. They say anything to make themselves look good for those thinking about having knitting put up in the golden walls. There’s other companies out there that provide better materials they advertise on Facebook. I haven’t had time to actually talk to them at this stage yet but my pets can’t go out the garden until it’s sorted. Protect A Pet come down at least three times and not fix the problem. There is actually two issues, not one even after they ignore me for how many months I gave up talking to them. I would not have left a review but trust pilot contacted me for a review so I gave one. I was going to wait happily till the New Year when the weather gets a bit better. Yes the cough was over £3000. I put it down now so a bad experience if I hadn’t have to review as I did they would not have contacted me at all as they say, they tried to close the barn doors after the horse bolted with my case the cat escaped anyone you’ve got Bengal cats be aware they will work out quite easily has to get over this the supporting arms they supply are solid so when the cat jumps into the knitting the knitting doesn’t move much and the cat can climb upside down quite easily and flip over the knitting however the other companies supply in the arms that fit the walls which are sprung loaded so when the cat jumped to the knitting the arms move down slowly therefore the cats cannot climb over there is videos on Facebook of this on the videos you see on Facebook they show you cats that can’t get over the solid arms with knitting and I would believe this I’ve had two cats and both them can’t get over this knitting quite easily. It took about two days to work it out. My walls are about full legal height for a wall and the knitting et cetera takes a little bit higher but the cats can get over this so easy so you don’t believe me. Just go online. Do a bit of research on your seat how the arms work I don’t think Protect A Pet do this feature is a very good idea. It’s my garden is very small still cost me with Protect A Pet £3000 very expensive another thing the way they fit the netting to the walls any leaves blow between the walls and the netting get stuck behind them so it does look a bit of a mess as well in yours. You have to unscrew the knitting to get the actual leaves out, then screw him back in again sorry for the typos. I’m visually impaired when the actual Protect A Pet people came I could hardly see on one occasion. I just had an operation that morning and they were visiting unexpectedly. I’m very pushy to come and do it that day I couldn’t check their work on those days because I couldn’t see even I had to be guided in my front door by hospital transport so I couldn’t check their work at all the following day the last time they were here my bifold doors were still failing netting they did phone me on the morning and I said I was having an operation but they were pushy and wanted to come that day so I haven’t rushed back to repair the netting for so far it’s three visits and haven’t got nowhere. Looks a mess. they can make any excuse they wish. That I’ll say this once more they came back to me once I did a complaint online. I did try and call the guy who sold the product to me and he was not available. I think he was on holiday. I did leave messages. They never came back. Someone else came back from a new Parliament, but I said no I want to talk to the guy who actually sold me the solution that does not work I never heard back from him when he came back from the holiday where he was until now after I’d leave a negative review I’m using dictation software as typos above probably and I can’t read their reviews. I can’t see them clear enough my eyesight they are away. I’ve got eye problems. I told him that and their engineers know that but they still leave reviews not for my benefit for yours obviously to make themselves look good.

From start to finish ProtectaPet were amazing. They care about you and your pets. Jacqui in the office talked me through the process and I submitted my photos. Warren, the engineer, was kind, warm and friendly and took pride in his work. A few days later Anna and Colin called to check that I was happy with the work.

Very professional service from start to finish. I love the fencing I had installed, it looks good and is very unobtrusive. Highly recommend for anyone looking to allow their cat outside access whilst keeping them safely contained

Polite, professional service from start to finish!

Fast delivery, sturdy supplies, great service. My cats cannot escape the garden now

Great service, price competitive and fantastic finished fencing

very patient and helpful in deciding what needed.

Absolutley amazing game changer for my cats,
Team were on time super accomodating and the product is robust and exceeded expecation.
I honestly cant recommend enough

Unfortunately this system was an expensive mistake. The brackets came loose and the cats found it easy to make holes in the mesh as did the local cats. Company wouldn’t put things right without asking for more money. It cost over £1000 to install and another £100 to pay for it to be removed
This installation was at my son’s address in Sandbach. He asked you to come and fix the installation but you only offered an upgrade which was going to cost even more. The installation was not fit for purpose and we had to employ somebody to take it down and I took it to the tip!
Was promised a call back from Colin last Monday with regards to a new installation in my son’s garden and putting more business Protectapet’s way. No phone call which sums the company up!

This company have ensured my cats are safe and will live a good life now with no more abuse or trauma from humans (we came from overseas), where cats are treated as vermin. They have the freedom of a garden and are so happy. Thank you for giving me peace of mind

I know my cats are safe and secure in the garden. They can't get out and cats can't get in .more space than ratios.

Professional from start to finish.
Gave me advice on how to keep my 2 fur-babies safe.

We had another visit and cannot praise Georgia and her team highly enough.Nothing is too much trouble and the work carried out with meticulous attention to detail.Thank you once more.Tony and Rita.

We decided to go with ProtectaPet and upon the first visit they couldn’t complete the installation because of a tree that we hadn’t cut back. Not there fault! They discussed all the aspects that needed to be addressed and they came back 3 weeks later.
Phil and Tom were amazing, extremely knowledgeable (just keep them lubricated with tea & coffee 😊) they kept us up to speed with what they were doing and when they’d finished what a fabulous, well installed system…super happy, just need to see what the kitties think 😊

Works perfectly and keeps the cats in. Delivery was quick. Works perfectly and keeps the cats in. Does highlight that my fences are not straight so not as neat looking as in the videos but as long as the cats are safe it does exactly as it's supposed to.

Efficient service, constructed with care. Ed is enjoying his outside world.

The cats love their outdoor space. We have added some plants and things for them to climb and there is still space for us to sit outside with them.