PropHero Australia Reviews 77

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

My experience with Pro Hero has been very disappointing. They make a lot of promises at first, but in the end, nothing turns out as they describe. The information they provide is not transparent, and... See more

Rated 1 out of 5 stars

Very strange when they ask for 7000 euros before I can see any deals, they push me to pay otherwise it will go up to 10000 next years if I do not pay now... very scammy.

Rated 5 out of 5 stars

I bought 2 properties from PropHero and I am seriously considering buying more! PropHero does an amazing job: they take care of everything! They found the properties with the highest possible yield (... See more

Company replied

Rated 5 out of 5 stars

Amazing company. We already bought 2 houses with them (in 2 different locations) and so far prices have increased A LOT in both areas. We also just got new tenants on our first property and the rent i... See more

Company replied

Company details

  1. Property Investment

Written by the company

Achieve your financial freedom through property investment 🚀💸 We help you to find, buy and manage high return and low risk investment properties by using an online platform and propriertary AI algorithms. Our mission is to make it simple, stress-free and data-driven. 🇦🇺


Contact info

2.6

Poor

TrustScore 2.5 out of 5

77 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing company to work with

Amazing company to work with! very happy with the investment I purchased through them.

I'll be getting another when I can! highly recommend.

7 July 2022
Unprompted review
PropHero Australia logo

Reply from PropHero Australia

Thank you so much Daniel!

Rated 5 out of 5 stars

Smooth and transparent

I had a great experience with PropHero! It was a smooth and transparent process throughout the purchase. I highly recommend propHero.

1 July 2022
Unprompted review
PropHero Australia logo

Reply from PropHero Australia

Thank you so much Bruno! We loved working with you!

Rated 5 out of 5 stars

Fast, Smooth and effective

The process was very smooth all along, data very well analyzed which resulted in very good advice, and seamless coordination with the other advisors/brokers (mortgage, real state, legal), very fast response

17 June 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much Juan!

Rated 5 out of 5 stars

Vince Luppino - Building Inspector in Adelaide

I am a Building Inspector in Adelaide, and I have completed several building inspections for Prophero Investment and have found them very professional easy to deal with.

22 May 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much Vince! We really appreciate and we love working with you!

Rated 5 out of 5 stars

Fantastic work, recommmed!

Look, what the team at PropHero are doing is fantastic, and they are genuinely providing an as close to holistic property investing experience as possible. They are on to solving a big problem here, and I have my fingers crossed for their success, and that of future customers that will genuinely have a better outcome because of their service.
Getting into the property market is increasingly difficult. Buying a property is if not a scary process, especially for the non-initiated; broken, fragmented, with many parties, hand over points, and imminent risk and moral hazard, which implies significant financial exposure both on the up, as well as down.
The key value PropHero provided to me was around 1. educating someone such as myself, a non-initiated investor, on property investing, and getting into the market, to achieve portfolio diversification, demonstrating the benefits of property investing, 2. with your great intel and analytics, being able to screen properties countrywide top-down and especially bottom-up providing transparency around the methodology, mitigating key risk factors and finding top tier investment opportunities, that match my appetite for both growth and cash flow; 3. Convenience for a working professional such as myself, that you can help manage the end to end process, all the way to closing the deal: recommending trustworthy and top tier property managers, conveyancers, and other affiliates 4a. fair transparent pricing, no moral hazard: PropHero fee is flat, and not a % of the property, such as some buyers agents, and helps with getting confidence that there is no conflict of interest between buyer and buyer agent, and minimises the risk of collusion with seller agents in upping the price 4b. finding a conveyancer with a transparent flat fee was very appreciated as well and provided a lot more certainty and minimised conflict of interest.

PropHero team, thank you and good luck in achieving your ambition!

22 April 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much Raz for this amazing review! We are so happy with the work we did with you, and so pleased for the outcome. We'll be keeping in touch of course, to let you know your property investment's performance. Talk to you soon!

Rated 5 out of 5 stars

Makes property investment so easy; could not recommend highly enough!

Super fast to provide options tailored to our investment approach and needs (<1 week for first option; 4 weeks total time to make purchase); ultra responsive to questions / concerns; very knowledgeable team that provides strong fact base to give confidence to first time property investors; end to end solution was seamless and allowed us to purchase property confidently without ever having seen it. Couldn't recommend Ping and the team more highly!!

3 April 2022
Unprompted review
PropHero Australia logo

Reply from PropHero Australia

Thank you so much Peter for taking the time to review us! We loved working with you!

Rated 5 out of 5 stars

A repeat customer

Incredible results with value created already at transaction. Highly recommend PropHero for any serious property investor - we bought 2 properties with them in the same week!

For me their value proposition is threefold:
1. Can narrow down the focus area on Day 1 as aligned to your investment strategy - no time wasted in discussing which city and which suburbs, their data model solves that upfront
2. Have built deep relationships with local area real estate agents, property inspectors, building surveyors, legal team, and other key suppliers in the process
3. They work and negotiate hard on our behalf, helping us capture value at time of transaction without us having to stress - as Mickael says, they aim for "only pleasant surprises"

Mickael, Pablo and the team are great, always on top of things, even after settlement. Top notch customer experience to make it less demanding on my wife and I who are quite busy professionals and parents. Totally trusted them with the end-to-end process and am in discussions again to see about property #3 with them.

22 March 2022
Unprompted review
PropHero Australia logo

Reply from PropHero Australia

Thank you so much Arthur for this amazing review! We are so happy to hear you only got those pleasant surprises, and we loved working with you. We're looking forward to do it again!

Rated 5 out of 5 stars

As a first time property investor it…

As a first time property investor it was great to have the PropHero on my side. They were professional, responsive & took the stress out of acquiring a property. It took just 2 months from joining PropHero for us to find and settle on a property. I will be investing again!

7 February 2022
Unprompted review
PropHero Australia logo

Reply from PropHero Australia

Hi Jack! Thank you so much for taking the time to review us. We loved working with you and we can't wait to do it again! Cheers!

Rated 5 out of 5 stars

I got my first investment property…

I got my first investment property through PropHero and I'm extremely satisfied with their service. Entire team was patient and looked for the property matching all my requirements.

23 January 2022
Unprompted review
PropHero Australia logo

Reply from PropHero Australia

Thank you so much Srini! We're so glad to hear you're happy with our work!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. A fixed fee avoiding any conflict of interests. Dynamic and friendly team. Would definitely recommend!

20 January 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much, Marie! We had a blast working with you and we're happy to hear that it was a great experience for you too. Cheers!

Rated 5 out of 5 stars

Awesome value proposition

It was so easy and convenient to find the right property for us, then everything was done for us. No more paperwork burden, no more interaction with multiple sides... And everything can be monitored in real time in the app.
I loved it and I will certainly buy another property with them soon.

20 January 2022
Unprompted review
PropHero Australia logo

Reply from PropHero Australia

Hi Byby! Thank you so much for your awesome review! We are so glad you enjoyed our service, and we look forward to working with you again!

Rated 5 out of 5 stars

Great experience! Make the complex simple again :)

The experience was GREAT. What I mean by that is that a process I had tried to start many times in the past to buy a property (never managed to buy one given the complexity of the process) was put in front of me by PropHero on a VERY simple and understandable way.
- Clear process
- Minimal interaction
- Awesome customer experience

Thank you for making my dream come true. Lets go for the second one!

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Clear, data driven property investment

Exactly what we needed: a clear, data driven investment strategy with an excellent price. We got the property we wanted within a few weeks and were kept very well informed by PropHero who handled every detail and transaction for us. We were very happy with the result. Highly recommended.

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Awesome service!

Awesome service!! Would definitely recommend to anyone looking to invest in the property market.
The team was excellent - telling us where to invest based on data, and making everything happened for us.
It saved me SO much time!
I will definitely go through them again for my next investment.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

The support you need to finally invest in property

I've been thinking about investing in property for a while, but I could never find the time to start looking into options and I would have no idea of where to start. The PropHero team has been super professional and approachable, and it's what I needed to make my move - data to support the decision and someone to guide me on the steps to take. I'm sure PropHero has a bright future ahead of them!

6 October 2021
Unprompted review
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