Prophecycricket Reviews 161

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the bats, which are described as powerful, beautifully made, and performing exceptionally well. Many people highlight the excellent customer service, noting the pleasant, responsive, and caring staff. The equipment, including pads and gloves, is frequently mentioned for its comfort and protective qualities, with many recommending the brand for its reliable and top-notch gear. However, some customers reported dissatisfaction with the quality of certain products, specifically bats that had knots, filler, or poor finishes, and some experienced issues with durability, with bats splitting after minimal use. A few other people also felt that some items, like softs or bags, seemed cheap or had issues with stitching and zips, not meeting their expectations for the price paid.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality and performance of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the top-notch craftsmanship, balance,... See more

Value for money

Users describe ambiguous interactions with value for money, with some customers finding certain products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before this year, I hadn't heard of Prophecy but I took a chance and I couldn't be happier. I bought pads, gloves and a bat from their Bushido range and, aside from having incredibly aesthetica... See more

Rated 5 out of 5 stars

Just bought a sensational Bushido in Harrow size for my son. 2lb 7oz. 20 straight grains, glorious pick up, lovely ping and stunning decals. What can I say; it’s an amazing product. 6* if possib... See more

Rated 5 out of 5 stars

I love this brand. The quality of their equipment is brilliant, their bats are powerful and beautifully made and their customer service is top notch. I will definitely be buying from them again

Rated 5 out of 5 stars

I’ve been really impressed with Prophecy Cricket and the quality of their bats. The craftsmanship is top-notch — perfectly balanced, great pickup, and incredible performance straight out of the box. Y... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

161 reviews

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No history of asking for reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

I love this brand

I love this brand. The quality of their equipment is brilliant, their bats are powerful and beautifully made and their customer service is top notch. I will definitely be buying from them again

13 June 2026
Unprompted review
Rated 5 out of 5 stars

I love prophecy cricket

I love prophecy cricket, the bats gloves pads and bag are all really nice and comfortable, they are all really good quality, the staff are also so nice. Definatly reccomend

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Value for Money and Great Customer Service

Having seen a couple of negative reviews I was reluctant to take the plunge however the discount offered though the sponsorship schemes made it appealing.

I ordered the full works and I have to say on first receiving everything I was disappointed, wrongly as it turns out. The softs just felt a bit cheap when compared with my existing kit and the bat had a lot of blemishes for a 'pro' grade. I spoke with Prophecy and they were excellent, working out a deal to suit us both.
Having now used the kit for a couple of months I feel able to write a review that I hope will help others make the right choice on what is a significant expense for most.

Pads and Gloves - Initially felt and looked a bit below top quality but I have to say they wear well, the pads are light and flexible whilst protective and the gloves are extremely comfortable. Value for money they are excellent, especially when compared to other companies £140+ pads.

Bag - I went with the larger bag and it is massive, very well thought out design, hasn't aged that well as the outer material is fairly thin and my spikes have made holes in the shoes compartment already.

Helmet - Comfortable and fairly light, comes with stem guard which adds to its value.

Bat - I went with the Mythic Pro, like I said initially I was disappointed, I'm a bat geek and collector (currently have 9) and I think in hindsight I put too much into the Pro grade labelling, this has a few blemishes on the face and the stickers/grip appeared lazily applied. Pro grade bats are £1000, this one isn't so there's your context. So practically speaking is it good value, god yes!. It took me a couple of games to have the confidence to ditch my no.1 bat but I'm so glad I did, the ping off the Mythic is fantastic!. It picks up nicely and goes well off the full face of the bat, longevity will be seen as we go but it has held up well so far.

If you've made it this far, well done!. In summary I suppose I can answer two questions.
1 - Is it top of the range kit
A - No, it isn't BUT it isn't far off
2 - Is it value for money
A - Yes , absolutely. At the sponsorship/ebay prices it is exceptional value for money and comes with very responsive and attentive customer service.

I would recommend Prophecy to all.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop. Not like every other cluttered cricket shop. A great experience with great customer service

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality Bat and Disappointing Customer Service

Very disappointed with Prophacy Cricket. I bought a bat for around 2000 kr and after only 4 matches plus light indoor practice with a soft/light ball, the bat completely split (into two pieces) and became unusable in less than a year.
I contacted customer service with photos, expecting some support, but they refused to replace, repair, or refund it and only replied that the warranty period was over. A bat at this price should last much longer with such limited use.
Really poor experience with both the product quality and customer service.

1 May 2026
Unprompted review
Prophecycricket logo

Reply from Prophecycricket

Hi,

We’re sorry to hear you feel this way, but we’d like to clarify the situation for transparency.

As soon as we received your email, our team responded in full within 2 hours and carefully reviewed the photos and details you provided. Unfortunately, your bat was outside of the manufacturer’s warranty period, which limits the options we can formally offer in terms of replacement or refund.

That said, we didn’t leave things there. As a gesture of goodwill, we offered several potential solutions to try and help resolve the situation, despite the product being out of warranty. These were intended to be fair and supportive given the circumstances.

We do, however, feel that your expectations went beyond what is reasonable for a product outside of its warranty coverage. Additionally, the tone of the correspondence included unprofessional threats of negative reviews and social media posts if your demands were not met, which made it difficult to reach a constructive resolution.

We always aim to treat our customers fairly and respond quickly, and we believe we did so in this case. We’re still open to finding a reasonable way forward if you’d like to revisit the options previously offered.

Kind regards,
Prophacy Cricket

Rated 5 out of 5 stars

Great selection of Cricket equipment

Great selection of Cricket equipment. The shop is a welcoming environment with friendly staff who really look after you and help get the kit that is right for you. Will be a regular customer going forward for sure and recommend this place to anyone who needs Cricket Kit.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Prophecy cricket

Prophecy is an amazing brand from all angles when it comes to the equipment and the staff their are really nice and caring
Would recommend prophecy cricket
⭐️⭐️⭐️⭐️⭐️

3 January 2026
Unprompted review

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