Canceling a subscription (that I was not aware of until seeing the credit card charges) and requesting a full refund via their on-line chat was easier than expected. The agent was helpful and responsi... See more
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100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
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Replied to 100% of negative reviews
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Very fast and easy
This had to been the quickest cancellation I’ve ever seen. There’s nothing more aggravating than trying to close a subscription and you have to jump through hoops. Great job.
Great service and attentioGreat service and attention to detail made it easy. n to detail…
Great service and attention to detail made it easy.
George helped me get a refund from…
George helped me get a refund from PropertyRecs.com. I used the service once or twice but did not know I was being charged 20 dollars monthly for a service I was not using. George was able to end this and get me a refund for the 18 months I had been paying!!
George is my hero!!!
The person who assisted me today was…
The person who assisted me today was great. I needed to cancel my account and recoup some of the recurring charges I didn't realized I'd incurred.
I got a significant refund and the account closed.
I'm giving PropertyRecs a 4 star because of the person who helped me. I give myself a 1 star for not paying attention to the recurring nature of the account charge. All in all. Ended well.
Excellent service helped me with ease
Not sure about site since I haven not…
Not sure about site since I haven not been using But getting account canceled was easy Appreciate that
Do not do any business with Propertyrec.com
I would strongly warn people to stay away from PropertyRecs.com. I believed I was paying a one-time $1 fee for a single property search. Instead, this company signed me up for a subscription without my knowledge or authorization and repeatedly charged my credit card multiple times. Before I noticed, they had taken a total of $281.00 from my account.
I never received any emails, receipts, written confirmation, or clear information about these charges or the supposed subscription. The entire process feels very deceptive and misleading.
When I contacted customer service, the woman I spoke with was extremely rude and would not actually listen to my concerns. She just kept reading from a script for over 20 minutes. Eventually, she placed me on hold and only authorized a $40 refund back to my account. I was then told I would receive a check for the remaining refund, but I never received anything.
I have since reported the company to the Better Business Bureau. In my opinion, this company operates in a very dishonest way and consumers should be very cautious before giving them any payment information.

Reply from PropertyRecs.com
Mary quickly addressed my concern
Mary quickly addressed my concern, plus very short wait time
Great communication, live chat actually works
The customer service is very…
The customer service is very knowledgeable. And provided excellent service.
They resolved my issue quickly which…
They resolved my issue quickly which was much appreciated.
Quick response and immediately help
Quick response and immediately help. Very impressed.
Nicholas was most helpful!!
Susan was awesome
Susan was able to help close an account in which I was being charged $20 about every 2 weeks her customer service was on point and speedy, solved my problem and it was very much appreciated. On the other hand property recs needs to make it absolutely clear on the charges every 2 weeks. I would rate them 0 on that part
Kimberly was great
Kimberly was great. Very nice and accommodating. I may look into using your service again because of her. Thank you Kimberly!
Richard was very helpful when I thought…
Richard was very helpful when I thought there was a glitch. I appreciate his thoroughness and helpfulness.
Not an honest company
Update...This company saw this review and promptly refunded the money I was due. So honestly level went way up, just be careful how you sign up for their services.
Not an honest company. Signed up for a single report that cost $1. Without my consent they put me on a monthly renewal that cost$9.95 a month.

Reply from PropertyRecs.com
Great help fast response
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