Canceling a subscription (that I was not aware of until seeing the credit card charges) and requesting a full refund via their on-line chat was easier than expected. The agent was helpful and responsi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Susan was able to help close an account in which I was being charged $20 about every 2 weeks her customer service was on point and speedy, solved my problem and it was very much appreciated. On the ot... See more
Quick sign up discovering loads of great information about the remodel/construction of my home before my purchase - including costs, contracting company information (in my case the roofer's). I was e... See more
The response time to any question or concern was incredible. Questions were answered accurately and quickly. Everything from enrolling through the cancellation process was seamless. Customer Service w... See more
Company details
Written by the company
100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
Contact info
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Customer service was very helpful.
30 July 2026
Unprompted review
Nancy was the best!
Nancy was polite, quick and efficient! Best customer experience ever!
30 July 2026
Unprompted review
Ordered one report and got charged 6 months
I ordered a report from this site, and ended up being charged for 6 months of a package deal that I didn't purchase. When I contacted the company, they refunded the 6 months of unused monthly charges. It was quick and painless, and the refunds showed up immediately on my card.
29 July 2026
Unprompted review
okay in multiple ways especially while purchasing home
good while you are ready in purchasing home
29 July 2026
Unprompted review
Reply from PropertyRecs.com
Hello Naveen,
If there is anything we can assist you with regarding your account, please reach out to our team at support@propertyrecs.com at your earliest convenience. We are always here to help.
The Support Team
Was very fast to handle cancellation.
Was very fast to handle cancellation.
28 July 2026
Unprompted review
Easy to use
Gave me what I needed. Once I was finished, it was easy to terminate without jumping through many hoops.
27 July 2026
Unprompted review
My request was handled very quickly
My request was handled very quickly. I appreciate being able to handle everything over chat.
27 July 2026
Unprompted review
Carol was wonderful
Carol was wonderful. She resolved my issue within 5 minutes. AWESOME!!!
26 July 2026
Unprompted review
SCAM not $1 STAY AWAY
You are told the charge is $1 when in fact it is $30 subscription plus $1, total $31.
SCAM - stay away
24 July 2026
Unprompted review
Reply from PropertyRecs.com
Hello Dan,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Unbelievable
Unbelievable! We have been charged $20/month for the last 6 months. We cancelled immediately but now discovered that they have been charging our account. We neglected to check each month and only saw the subscription charges now due to all of our other problems resulting from our loss of home in the Palisades fire.
24 July 2026
Unprompted review
Reply from PropertyRecs.com
Hello Larry,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Ashley was quick and courteous
Ashley was quick and courteous. I am very satisfied
24 July 2026
Unprompted review
Simple to get information
I needed some information on properties. Used this service for a few months. When it came time to cancel our account it was a simple process through chat. The customer service was great.
24 July 2026
Unprompted review
Easy and fast
24 July 2026
Unprompted review
Property recs has great customer…
Property recs has great customer service and the app is very helpful.
24 July 2026
Unprompted review
I had a charge on my debit card for…
I had a charge on my debit card for services I did not use. I was able to get a refund and no further charges very easily with Customer Service,
18 July 2026
Unprompted review
Provided a useful service
Provided a useful service, but continued to charge for several months. Promtly issued a full refund when requested, but I had to go through their live chat to do so.
18 July 2026
Unprompted review
Reply from PropertyRecs.com
Hello Ryan,
If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
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