Canceling a subscription (that I was not aware of until seeing the credit card charges) and requesting a full refund via their on-line chat was easier than expected. The agent was helpful and responsi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Duplicate charge and cancellation
I used the service for a one time review of my tax billing. A couple weeks later I was charged again. When requested Propertyrecs reversed the second charge on my credit card and closed my account as a result of my chat. That is what I expected them to do. I am satisfied.
Finally Closed
I have tried several time to close my account Peter the CSR was very good at getting the job done.
Frank was very helpful
Frank was very helpful, quickly taking care of and resolving my concern
Cancelling was easy.
It was quick and easy to cancel my subscription. The only reason I wouldn't give this service 5 stars is that I shouldn't have had to cancel a monthly service that should have only charged me ONE TIME in the first place.
It was quite simple to enter the site…
It was quite simple to enter the site and retrieve the information I needed last month, I was very assured with the extra security to enter the site today. I was very pleased how I was able to close the account after I had used it. The chat rep (Ryan) was very helpful in closing the account without any anxiety on my part. I'd highly recommend your site.
Very fast and easy to cancel my account
The agent located my account quickly…
The agent located my account quickly and processed my request.
Andy quickly fully resolved my issue an answered my questions.
Andy quickly fully resolved my issue an answered my questions. Thank you!
Your customer service were very helpful
Customer service via live chat did a…
Customer service via live chat did a great job! The site was not what I needed and they took care of canceling and are going to refund. If that does not happen I will update this review.
Hidden subscription charges on CC…
Hidden subscription charges on CC without notification. They like to fly under the radar and hit you with a $20 monthly charge. Even my utilities notify me when a charge is about to post. AVOID this company.

Reply from PropertyRecs.com
Very easy to use
Subscription cancelation and refund
Canceling a subscription (that I was not aware of until seeing the credit card charges) and requesting a full refund via their on-line chat was easier than expected. The agent was helpful and responsive to my concerns which was unexpected. I say "unexpected" as it was not at all clear when I purchased a $1 one-time property report that I was actually signing up for a $9.95 bi-weekly subscription, so I assumed they would push back on any refund request. But it ended up fully refunded which did avoid filing a dispute with the credit card issuer. So, 5 stars to the agent who handled this issue (and 2 stars to the company for misleading sales practices)!
I ordered one request for $1
I ordered one request for $1, but it appears I was set up with a recurring charge that I didn't request.

Reply from PropertyRecs.com
I received an email stating that I had…
I received an email stating that I had an open subscription and was just charged $30. I went to the website and used the live chat function. I was able to cancel my account and ask for the charge to be reversed. Everything was very helpful and above board.
Nancy was amazing super fast and…
Nancy was amazing super fast and helpful!
The Customer Rep
The Customer Rep. Charles was very quick and very helpful. I would have given a 5 but the website is very misleading. Thought I was only paying $1.00, but I guess that was just to pull up the report. Once I opened it the charge went up to $31.00. Again Charles was very good and refunded the full amount. But be careful.
Customer service was very helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







