Paid $1600 for a treadmill I can't use unless I pay a $400 annual membership fee. My justification for paying for it was I would save on a gym membership. Customer support tells me it will not work ma... See more
Company replied
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Paid $1600 for a treadmill I can't use unless I pay a $400 annual membership fee. My justification for paying for it was I would save on a gym membership. Customer support tells me it will not work ma... See more
Company replied
Paid $2000 on sale !! for a Proform iFit treadmill in 2022, now the machine is completely dead. Wont turn on at all! Was a steady decline to this point .... First issue we started to no... See more
Company replied
OK Treadmill. I use it manual mode since too $$ for subscription. Sub allows full interactive but difficult to hear coaching and up/down/speed changes are cute once but annoying. Recommended turn off... See more
Company replied
I love my treadmill especially the Ifit . I wish however the music played during manual mode or if I could watch youtube in manual mode or something when I'm trying to get a little more distance in bu... See more
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South 1000 West 1500, 84321, Logan, United States
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The bike seems to be of good quality as I actually bought a second one. Updating the microprocessor control was a painful ordeal since it totally crashed it which made it unusable so it had to be physically replaced. Have not updated the second bike as I’m afraid it will crash it as well. Dealing with iFIT was a different story as getting the free trial was an ordeal since the code didn’t work. iFIT Pro subscription is way too expensive so I have no choice but to let it cancel.

Reply from ProForm
Love the machine and the iFit programs. A better fan and an update to match the screens on my Nordic Track Studio Bike would make it 5 out of 5.

Reply from ProForm
Have had my Proform treadmill for three years now, use it every day and absolutely love it. It probably gets more use than any of the machines in my home gym. I keep up with regular maintenance and have had no issues at all. Love to use it in conjunction with ifit. Have lost weight, toned up and feel fabulous.
You no longer have individual memberships so my equipment next to useless. The beautiful big screen on my rower is redundant now other than one or two free workouts. Very disappointing. I wouldn't have bought my Proform bike and Norditrack rower if I knew you were going to only offer family memberships.
Way too expensive. I cannot recommend this equipment to anyone now.

Reply from ProForm
The treadmill is very well made…I’ve used it this year for marathon training, it responds easy with both speed and grade. I’ve never had a problem yet. Excellent product !!!
The connection to internet keeps dropping, the screen/system is really slow and takes way too long to start up.

Reply from ProForm
I like ProForm machines a lot. When my treadmill broke, I bought the same brand, and I'm happy with it. iFit is great and helps a lot.
However: I decided to complement with a bike. It's a very nice ProFrom machine. But: 1. The seat is very stiff: it's so hard that it is very unconfortable. 2. Its handle is a little too far. I've moved to its closest most upright position, and still is very far. It should have better, closer options to be fixed at.
I like the weekly updates I get that track my work outs. Keeps me motivated. It does a good job of staying connected to my Wi-Fi and easy easy to reconnect if need be

Reply from ProForm
I love my treadmill especially the Ifit . I wish however the music played during manual mode or if I could watch youtube in manual mode or something when I'm trying to get a little more distance in but don't want to do another workout program. The fan doesn't work that great either. Those are my only complaints.
I love using my proform with ifit. I connect my tablet via Bluetooth and the ifit workout will automatically change the resistance along with the workout. My only complaint is that after 15 months there is now a mild clunk with each pedal stroke. I will have my husband take a look at it. Otherwise, it's been smooth and comfortable.

Reply from ProForm
I am very pleased with my new treadmill. As a disabled veteran it's hard for me to just go outside and walk as I never know when the pain is going to spike and make walking difficult. With my new treadmill I eliminate that risk and it has rails I can hold onto and help me. Every little bit helps and this new device is making it easier, wish I had done it sooner!
The treadmill works as it should, that's about it; everything else is horrible. I will never recommend anything to do with ProForm or iFIT. The app experience is one of the worst, difficult to scroll, search, or make your own workout. The onboard fan works for about 2 minutes, then stops. It's dumb you have to have a PRO license to track how far you walked/ran; and if you don't have a PRO license you can't have separate user accounts. Everything about my experience with ProForm/iFIT is awful and I hate it.

Reply from ProForm
Good treadmill. Efficient to use. Only negative is that I don’t use IFit and must always decline IFit and use the small manual start on top right hand corner.
The ProForm bike is useful, functional and dependable. It provides quantitative performance data. The numbers do not lie. If I mail in the effort, the numbers show the truth. The first 40% of my workout is aerobic, followed by strength training. A heart rate monitor compliments the bike data. This provides cardiac data throughout the remaining 60% of the workout.
I love my elliptical. I have a 25 year old Proform treadmill. So when I was shopping for an elliptical, I knew Proform is quality products and equipment. I use my elliptical every day. It has helped me to lose 40 pounds.

Reply from ProForm
Great Product
One of the best health decisions I've made is buying a treadmill. Becoming part of the iFit family has taken my fitness journey to higher levels. I've lost over 20 lbs in the past few months thanks in part to my regular use of my treadmill
The video workouts are excellent but they are not recorded as completed after the workout session. I still have not found a way to fix this.

Reply from ProForm
Treadmill itself it great, it’s the iFIT component that isn’t the best. The content is very good and we will renew the membership but no matter what we have tried we can’t connect other devices, heart rate monitors, iphone, app doesn’t sync with the treadmill either. A couple of improvements would be the ability to design your own workout, distances/speed/durations ie; intervals without having to find a trainer/workout clip that suits me best. Easier choosing of a favourite workout would be awesome also without having go to the relevant trainer, find the series, then find the workout…

Reply from ProForm
The bike has been great. It has held up very well and syncs smoothly with the ifit platform. I didn't think I would enjoy someone talking in my ear when I was doing cardio but I like being cued in to how much time is left at a certain level
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