professorprints Reviews 

49
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the quick delivery and efficient order process. Several people found the products to be fun, quirky, and well-made, often delighting recipients. The quality of the 3D printed items was excellent for some, with a professional finish and attention to detail. However, some customers also noted significant issues with product quality, receiving unfinished, damaged, or broken items. Many reported parts not fitting correctly, incorrect components, or difficulty with self-assembly. A recurring concern was the lack of response from customer service regarding replacements or refunds. Additionally, some experienced orders not being delivered or significant delays, leading to frustration.

What people talk about most

Product

People report ambiguous experiences with product quality, with some reviewers praising the professional... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the good quality,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast and prompt delivery,... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting significant difficulties in... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting easy processes,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Poor. Very disappointed. I bought two 3D Danny Devito head plant pots and was very excited to receive them. Postage was quick, which is why I haven't given them two stars. Once I received my item,... See more

Company replied

Rated 5 out of 5 stars

My family and friends all love the Sean the Sheep toilet roll holders, in fact I'm about to order some more

Rated 5 out of 5 stars

Excellent service and brilliant product! Couldn’t recommend enough. Order also came super quick!

Company replied


Company details

  1. Manufacturing Service
  2. Gift Shop
  3. Plastic Fabrication Company

Written by the company

ProfessorPrints is a small UK design studio making 3D-printed props, gifts and homewares for fans of pop culture, gaming and film. We design and produce everything in-house — from TARDIS plant pots and Sims headbands to LED bar signs, cosplay armour, custom keycaps and replica props. Every item is pre-made and ready-to-ship, with delivery typically in 3–5 working days in the UK and worldwide shipping available. If something's not right when it arrives, we replace or refund it within 14 days, no fuss. We're a small team building something genuinely different — and we read every review.


Contact info

3.1

Average

TrustScore 3 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.1

All reviews

(49)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Cute but poorly made, quick delivery

Although the product looks like the photos on the website, the legs come separate to base. The legs didn’t slot into the holes cut in the base. All of the legs had to be filed down to make them fit. Once they were filed they clicked into the base and were secure.
Delivery was very good and the product arrived quickly.

21 August 2025
Rated 1 out of 5 stars

No reply to my complaint

I have sent in a complaint and asked for a refund and have heard nothing back. Do not do business with this company is my recommendation.

It is also interesting how my 1 star original response on here has somehow magically disappeared. Strange that !

28 July 2025
Rated 5 out of 5 stars

Brilliance on paper!

Brilliance on paper!! Great customer service too, I am definitely looking forward to future orders😊

8 October 2024
Unprompted review
professorprints logo

Reply from professorprints

thank you

Rated 5 out of 5 stars

Excellent products

Excellent products, have ordered time and time again. Fantastic customer service which is always a plus, and prompt delivery. 10/10 from me!

10 October 2024
Unprompted review
professorprints logo

Reply from professorprints

Thank you very much

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