PRIVÉ REVAUX Reviews 

24
TrustScore 3.5 out of 5

3.3

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Rated 3 out of 5 stars

The glasses are a step up from Target level readers and sunglasses, but still quite reasonably priced. I've bought 4 pair and they often have BOGO sales. HOWEVER, hope that there is not a problem wi... See more

Rated 5 out of 5 stars

Recieved my order in a timely for a great deal, the quality is obviously not designer quality but for the price point the quality is satisfactory.

Rated 1 out of 5 stars

Recently bought a pair of their sunglasses as a Christmas present for my wife. I accidentally ordered the wrong pair, and did so about five weeks before Christmas to make sure they'd ship on time. Thr... See more

Rated 1 out of 5 stars

So bad you wouldn’t believe. First order not arrived and not trackable for 6 weeks now. Replacement order same. Refund apparently processed but only shipping cost not the total amount. Bad service, bo... See more

Company details

  1. Sunglasses Store
  2. Fashion Accessories Store
  3. Glasses Store

Information provided by various external sources

Designer sunglasses and eyeglasses that everyone can afford and flaunt proudly. Check out over 100 handcrafted and polarized frames from Privé Revaux Eyewear. Reframe yourself today!


Contact info

3.3

Average

TrustScore 3.5 out of 5

24 reviews

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3.3

All reviews

(24)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT buy

DO NOT buy! I ordered 8 pairs in total directly from their site. 4 came bent and one had the lenses scratched! When I contact customer service for help with return and exchange, they kept putting obstacles and having me jump through hoops just so that they wouldn’t have to pay for the return label. This, even after I provided them the above photos showing the damage. What more evidence do they need?? I ended up returning all 8 frames at my own expense and got done with it.

23 December 2020
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service

Extremely poor customer service! Horrible return policy.
I bought a pair of sunglasses from their website. It was very quick to ship and debit money from my card, but when it arrived and didn’t suit me, I couldn’t get a hold of their customer service to confirm my return request. No reply for almost 2 weeks, which was the only window for making returns (that you pay for yourself, btw).

For such extremely lucrative marketing they do, you’d think they’d have the proper customer support team! Extremely disappointing experience.

7 November 2020
Unprompted review
Rated 1 out of 5 stars

No respons from customer service

No respons from customer service
Really long delivery, almost a month after I ordered some sunglasses I have not received anything. Quick to withdraw the money.
Maybe someday I will recive my sunglasses or get an e-mail from them 🤷🏼‍♀️
DO NOT buy anything from them

27 September 2020
Unprompted review

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