they were thorough, some companies refused me, but this one seemed to have real Dr.s asking me extra questions to make sure I was able to have the medication. I feel I can ask anything, responses are... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very good. I have some prescription items, and the practitioner was both thorough and knowledgeable- but, equally important, also very 'human'. I appreciated that there's a dedicated person, an... See more
Company replied
My order “disappeared “ from my elected pick up point… (a large chain of shops in shops!!) Not Privatedoc fault!! After calling and speaking to a real person (not always possible these days) Natalie... See more
Company replied
As an older patient with some health issues, it was important for me to feel safe with weight loss treatment. I am so glad I chose Privatedoc as they are always prompt to answer any medical or other... See more
Company replied
Company details
- Pharmacy
- Women's Health Clinic
- Online Pharmacy
- Online Prescription Medication Vendor
- Vitamin and Supplements Store
- Weight Loss Service
Written by the company
PrivateDoc is an Online Digital Health Clinic providing safe and secure online doctor consultations for several different conditions including weight loss injections, men's health, allergies, contraception, hair loss, skincare and more. Let us look after your health from the comfort of your own home. We are here to guide you through your treatment journey and get you the right medication to improve your health. We'd love for you to join our thousands of happy customers, with our simple online process and fast delivery. We pride ourselves on going the extra mile for our customers, with a variety of support packages designed to work for you; it's what we do best. Our doctors are UK GMC registered and all of the genuine medication prescribed is dispensed from a UK Pharmacy. PrivateDoc is regulated in the UK by the Care Quality Commission.
About PrivateDoc
Written by the company
- Leading Online Clinic
- Our branded and generic medications are sourced and dispensed by a registered UK pharmacy. PrivateDoc Limited is regulated by the Care Quality Commission (CQC), and our service meets all national CQC standards.
Contact info
Unit 7, Wharfside House, IP14 1RD, Stowmarket, United Kingdom
- 0333 358 0200
- care@privatedoc.com
- privatedoc.com
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Excellent and professional service. I was able to buy my HRT prescription privately. NHS is out of stock. Absolute lifesaver !
11 November 2025
Reply from PrivateDoc
Thank you Melissa for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
Reply from PrivateDoc
Thank you so much for your lovely review Debbie!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Efficient and fast
5 December 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Nicola.
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Reply from PrivateDoc
I’m really sorry to hear that your parcel hasn’t arrived. Please email me at care@privatedoc.com and I’ll look into this for you right away.
Kind regards
Min
Reply from PrivateDoc
Thank you so much for your lovely review Jennifer!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Nice and easy process
Nice and easy process. Quick decision. Good prices and very quick delivery.
20 November 2025
Reply from PrivateDoc
Thank you for your review Nigel
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
My weight loss journey begins
The whole process from start to finish, from my consultation to the medication being despatched was excellent
20 November 2025
Reply from PrivateDoc
Thank you so much for your lovely review John!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Super helpful staff and good support…
Super helpful staff and good support coverage times, easy to use app and fast delivery
14 November 2025
Reply from PrivateDoc
Thank you Paul for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
Quickly reviewed and approved after…
Quickly reviewed and approved after follow up question. Speedy delivery. Although a little costly, as personally I could have waited a few days, the fact that they use DPD is appreciated as tracking with them is easy and good. Will use again if NHS continue to be out of stock on what I need.
14 November 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Lynda.
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Quick efficient service
Quick efficient service. Responses were always quick and to the point.
Product i ordered arrived quickly too!
11 November 2025
Unprompted review
Reply from PrivateDoc
Thank you for your 5 Star review Gareth
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Good service
21 January 2025
Reply from PrivateDoc
Thank you for your 5 Star review Andrew. We really appreciate the feedback.
Kind regards
Min
Feedback using Private.Doc
Clear and concise questions. Easy digital system to use. Prompt response.
11 November 2025
Reply from PrivateDoc
Thank you for your 5 Star review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Really excellent service.
Really excellent service.
Professional and thorough.
I will certainly use them again and would recommend them.
11 November 2025
Reply from PrivateDoc
Thank you so much for your lovely review Zabe!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Reply from PrivateDoc
Thank you for your review
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Reply from PrivateDoc
Thank you Marianne for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Great Company
I have been using Private Doc for a while now and always been happy with their services and extreme knowledge.
7 November 2025
Unprompted review
Reply from PrivateDoc
Thank you so much for your lovely review Elisabetta!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Very professional company
Very professional company
Confidence of care
Thorough with health questions
Next day delivery
30 October 2025
Reply from PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Ann
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Great service as usual
Great service as usual. Not the cheapest provider but really good communication and orders are delivered very quickly with tracked delivery.
4 November 2025
Reply from PrivateDoc
Thank you for your review Tracy
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Professional, Clear, and Convenient
I booked with PrivateDoc to get advice on treatment. The process was straightforward, the team was professional, they responded quickly and were approachable. I appreciated how clearly they explained the options, the costs involved, and the next steps. Everything felt safe and well-organised, and I left feeling confident in my choices.
Would recommend for anyone looking for accessible, private consultation for any kind of treatment.
28 October 2025
Reply from PrivateDoc
Thank you so much for your lovely review!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Nice polite delivery guy
31 October 2025
Reply from PrivateDoc
Many thanks for the 5 Star rating review Brian
Kind regards
Min
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