printerspareparts.co.uk Reviews 

442
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services, mentioning that their replacement items arrive securely packaged and ready to use without any trouble. Many people also appreciate the helpful guidance and supportive customer service received when trying to identify and order difficult-to-find printer spares. Though some customers experienced issues, a small group noted lengthy shipping delays regarding international orders and long tracking update times. Additionally, a few reviewers pointed out frustrating instances where the delivered components proved to be incompatible or failed to fit their specific printing devices properly.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement components arrived promptly and as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely fast dispatch... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Many reviewers highlight... See more

Service

Reviewers highlight positive aspects of service, frequently praising the overall experience as excellent and... See more

Quality

Clients share positive opinions on quality, noting that parts arrive in perfect condition and work as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(442)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No support, defective spare part

I bought a power supply, due to a defect printer from canon.
After receiving this power supply, I couldn't mesure any voltage on the spare part.
I contacted the support but haven't received a technical answer as requested. So I wanted to send it back. Afterwards, there was no response anymore from this company.
Now I have lost nearly 100€ to this "great" company.
Thank's for nothing.

30 April 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Linus,

Are you sure the part was ordered from our company? Unfortunately, we cannot see any order reference linked to your review, and after checking our records, we are unable to find any email correspondence from you.

Please send us your order number or contact details so we can investigate this further and assist you properly.

Kind regards,
Kim

Rated 5 out of 5 stars

Very good to deal with

Very good to deal with. I made an enquiry before buying to make sure I was getting the right part and they were most helpful and quick to respond. My order was quickly dispatched but there was a small issue it when it arrived but that was swiftly and professionally resolved.

11 March 2026
Rated 1 out of 5 stars

They have mostly nothing on stock

They have mostly nothing on stock, just a pretend shop.
Ordered some parts, for a week nothing happened, the I popped the question regarding my order and I was told I need to wait for almost a month to get the part.
I was also quickly dismissed by being told says on the website that you need to wait at least 14-21 days.
When challenged with the actual website and screenshots, they cancelled my order.
Beware of scammers.

18 March 2026
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

We’re sorry your experience didn’t meet expectations. Delivery times of 14–21 days for some parts are clearly stated on our website, as they are sourced from suppliers.

We have thousands of products in stock and have served customers for over 30 years, with most Trustpilot reviews reflecting positive experiences.

Your order was cancelled and fully refunded when the waiting time did not meet your needs. We take “scammers” accusations seriously—this is a legitimate, long-established business committed to fair, transparent service.

Rated 5 out of 5 stars

Great!

Great - sourced the parts I needed for my printer and sent well packaged. Printer repaired for a fraction of the price of replacing the whole printer and wasted consumables.

4 March 2026
Rated 5 out of 5 stars

Just a great company

Just a great company. They stocked a part that people told me repeatedly was unavailable to the general public and could only be fitted by Canon at great cost. However they had it for £60 and I fitted it myself at no cost. Thanks lads and lasses.

27 February 2026
Rated 5 out of 5 stars

Excellent Experience

In stock and arrived on time. Was exactly as described. And my printer started to work again once I had installed the new print head.

4 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look