printerspareparts.co.uk Reviews 

442
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services, mentioning that their replacement items arrive securely packaged and ready to use without any trouble. Many people also appreciate the helpful guidance and supportive customer service received when trying to identify and order difficult-to-find printer spares. Though some customers experienced issues, a small group noted lengthy shipping delays regarding international orders and long tracking update times. Additionally, a few reviewers pointed out frustrating instances where the delivered components proved to be incompatible or failed to fit their specific printing devices properly.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement components arrived promptly and as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely fast dispatch... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Many reviewers highlight... See more

Service

Reviewers highlight positive aspects of service, frequently praising the overall experience as excellent and... See more

Quality

Clients share positive opinions on quality, noting that parts arrive in perfect condition and work as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(442)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

component was listed correctly

component was listed correctly, with all relevant models that it would fit.
The ordering process was smooth, and the delivery was ontime.
Could not ask for any more!

4 June 2026
Rated 2 out of 5 stars

Part appeared okay, but poor presentation and excessive return charge

I ordered a Brother fuser unit from this company. The part itself appeared to be in good condition and it was well protected with two layers of bubble wrap, but the overall presentation did not give me confidence that I had received a clearly new, properly supplied item.

The fuser was not sealed and did not arrive in a properly branded or clearly marked box. There was no meaningful paperwork with it, apart from a basic sheet advising that the printer firmware should be updated after installation, and a very basic invoice printed on plain A4 paper. For a relatively expensive printer part, I expected a more professional standard of packaging, documentation and reassurance.

I then needed to return the item as it was not fitted or used. I was told they would accept it back, but because it had been opened and unpacked, they would charge a 30% plus VAT restocking fee, subject to inspection. In my opinion, this is excessive, especially when the item was not fitted or used.

The email response also felt quite abrupt and not particularly customer-friendly. Overall, my impression was not of a professional, confidence-inspiring supplier, and I would be reluctant to use them again for parts of this value.

2 June 2026
Rated 5 out of 5 stars

Epsom ET-2850 wireless card

I managed to replace the wireless card in my Epson ET-2850 printer. It wasn't easy but I managed to find a YouTube video that helped. All working fantastic now. Thanks for you prompt supply of a quality part at a good price. 😃

3 June 2026
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Really glad we could help. Kind regards
Kim

Rated 5 out of 5 stars

Awesome

Awesome, thanks for sourcing a hard to find replacement that's brand new, well done guys!

6 May 2026

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