Printernet Reviews 

1,245
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It was easy to find the article required with suggestions of alternatives. The cost-plus delivery charge was displayed before entering the basket. The whole lot to around 5 minutes one finalising what... See more

Rated 4 out of 5 stars

Service and products were great. However, email advising despatch came on morning of delivery, as did tracking info and a text from DPD. Having then advised DPD to deliver with a neighbour, the produ... See more

Rated 5 out of 5 stars

The printer arrived promptly and was straight forward to set up. I've only printed a couple of photographs but the quality of print has been excellent. Great service from this company!

Rated 5 out of 5 stars

I placed an order at a competitive price with free delivery, always a positive thing. My order was delivered the following day. Very efficient service and invoice was able to be downloaded from comput... See more

Company details

  1. Printer and Scanner Store

Information provided by various external sources

At Printernet, we aim to give the best advice and service to the customer. Getting the right printer is very important to anyone whether it be for an individual or business. Our trained team are here to make sure you make the correct decision when buying your printer. We also have some great offers and if you have seen the same printer cheaper elsewhere, tell us, and we will do our best to beat that price We are based in Bracknell, Berkshire but ship anywhere in mainland UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,245)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good availability & price

I found Printernet to offer a very competitive price on a product that was unavailable on a number of other sites. Product was ordered late Friday & delivered first thing Monday. Will definitely visit them again.

6 March 2021
Rated 5 out of 5 stars

Printer did not arrive on time

Printer did not arrive on time, so sent an email asking why the unit had not arrived. Prompt response from Paul Wilkinson explaining that they had an issue in the warehouse and that the printer would be with me the next day. He was true to his word and the unit arrived as promised, also gave me a further discount for the inconvenience.
Cannot fault them for the prompt response to my query as they did not try to make excuses and brush the issue under the carpet like some companies do.

2 March 2021
Rated 5 out of 5 stars

Excellent service ethos.

Slight hiccup 50/50 with order status quickly resolved by a very courteous call from the sales director with an explanation and assurance. My printer arrived on time next day as promised. Great service...Will definitely recommend and use them again.

28 February 2021
Rated 5 out of 5 stars

Totally satisfied with this company

Small initial mix up 50/50 with order status, I received a very prompt and polite call plus assurance and as promised my printer arrived the following day. Very good service ethos. Will recommend and use them again without hesitation.

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Fast, efficient, competitive.........

Fast and efficient service in providing a Brother printer.
I had originally gone to the Brother website where I had been given a selection of 5 sellers. I ordered one from another seller - gave my credit card details only to find next day I was phoned and told it was not in stock (despite what the website said) and encouraged to buy another make! I declined.
Brother should move Printernet to the top of the list - service could not have been better!

19 February 2021
Rated 5 out of 5 stars

Great service!

Having been let down by a big name mainstream supplier, who only revealed there was a substantial delay to my order when I called to chase it after a week of inactivity, I cancelled and called Printernet instead. After a friendly chat on the phone and 24 hours later, I had a shiny new printer! Thanks, Printernet!

18 February 2021

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