I ordered a pack of personalised wafers with our initials and wedding date on for our summer celebration. The ordering process on the website was straightforward and the delivery prompt. The print o... See more
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Review summary
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I ordered some wafers for our Cyprus wedding, which was dispatched however tracking didn’t update. This was a Royal Mail issue however printed wafer quickly replaced them and dispatched them out to me... See more
I have used this company over two years for wafers for our ice cream business, they have been amazing! Great communication and quality products every time we order, very satisfied, quality service and... See more
So impressive!! Really the best company to use for printed wafers. Vibrant colours, good price. Allow for some broken ones during the delivery process around the edges etc. but I’m told they do add ex... See more
Company details
Written by the company
Printed Wafer is the UK’s premier supplier of colour messages in delicious wafer discs used in one of the world’s most popular treats - ice cream! After years of looking around the confectionery industry and seeing nothing but dull black print on wafer discs, we decided to change the game and add a little excitement with colour printing for your brand name, custom logos, or any other kind of message. Our team of designers uses advanced technology and the best ingredients to customize your logo wafers. Imagine having your logo on top of every ice cream served to customers walking around a city, drawing the hungry eyes of all ages back to your shop. With Printed Wafers, we give you the mouth-watering marketing you need to elevate your brand awareness. Not to mention it's just fun to have a unique message printed on ice cream with our wafers!
Contact info
https://www.printedwafer.co.uk, ML66JH, AIRDRIE, United Kingdom
- 07394105107
- sales@printedwafer.co.uk
- printedwafer.co.uk
4.7
Excellent
142 reviews
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Replied to 100% of negative reviews
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Fantastic item
Fantastic item. We Loved the personalised touch for our wedding.
Came with lots of shelf life so we have plenty of time to use what we have left over. Would definitely recommend.
16 July 2024
We had ours for our wedding and they…
We had ours for our wedding and they were just perfect, great quality and everyone was talking about the personal touch of then
30 August 2024
Great service and qulity
Great team to work with will get your wafer delivered on time
6 September 2024
Absolute stunning addition to
Absolute stunning addition to
Serve with our wedding cake in Italy! Everyone loved the wafers! Highly recommend
3 July 2024
Highly recommend
Lovely service , easy to order
Highly recommend.
We buy custim printed wafers for our business
6 May 2024
Very responsive and great quality
24 July 2024
Good
Wafers tasted amazing and looked great. Communication wasn’t good though, I asked for an ingredient list 3 times because I have allergies, and I was told it would be sent soon but no one ever did.
12 April 2024
These were great toppers for our cheese…
These were great toppers for our cheese cake desserts at the wedding.
1 June 2024
Wedding wafers
On the plus side, the company did a good job of keeping in contact with me. My first order got lost in shipment and they were quick to reship. If you are ordering from out of the country I suggest you give yourself several months ahead of time as even the 2nd shipment took several weeks to arrive to the U.S. Quite a few wafers were broken upon arrival despite appearing to be packaged quite well. I was somewhat disappointed in the appearance of the wafers, however. Many were unreadable or faint so I had to sort those out. Unfortunately, I didn’t have time to reorder as my son’s wedding was within a few weeks of the wafers arrival.
13 February 2024
Excellent service and product
Excellent service and product! Really helpful service too!
13 February 2024
Top service every tome could not…
Top service every tome could not recommend them enough
24 January 2024
Great product
Great product. Bigger than I thought they would be. Defo a great addition to my wedding day.
19 December 2023
Excellent service as always
17 October 2023
Reply from Printed Wafer Limited
Thank you so much for your kind words and for taking the time to leave this excellent review! We're thrilled to hear that you consistently enjoy our service. It's customers like you that make our job truly enjoyable. Looking forward to serving you again soon! 🌟
Product was good but service before buying was poor
Product was good, however, service before buying was poor. There was a number to whatsapp on the website and we sent a few messages across several weeks to ask a couple of questions before ordering but we never got a proper response other than ‘yes, we’ll message you back tomorrow’ but then got nothing further. We just wanted to check a couple of things before purchasing and couldn’t find any other way to contact.
19 September 2023
Reply from Printed Wafer Limited
Thank you for taking the time to provide your feedback. I'm glad to hear that you were satisfied with the product, but I sincerely apologize for the inconvenience you experienced with our pre-purchase service. Your experience is not up to the standards we strive to uphold, and I understand how frustrating it must have been to not receive timely and clear responses to your inquiries.
We are taking your feedback seriously and will look into our communication channels, especially our WhatsApp service, to ensure more prompt and effective responses in the future. Meanwhile, if you have any further questions or need assistance, please feel free to reach out to us through [alternative contact methods, if available].
Your satisfaction is very important to us, and we are committed to improving our services based on our customers' experiences. Thank you again for bringing this to our attention.
Great product very helpful when I…
Great product very helpful when I needed to check on anything to do with my order and fast delivery Iv ordered a few times now and always been very happy with my orders would 100% recommend
5 September 2023
Reply from Printed Wafer Limited
Thank you so much for your wonderful review and for being a loyal customer! We're delighted to hear that you've consistently had positive experiences with our products, customer service, and delivery. Your satisfaction and recommendation mean a great deal to us. We look forward to continuing to provide you with the best service and products in your future orders. Thanks again for your support! 🌟🚚💖
Reply from Printed Wafer Limited
Thank you for your fantastic review! We're thrilled to hear that you were impressed with the quality of our service. Knowing that you plan to order again soon is the highest compliment we could receive. We look forward to serving you again and hope to continue exceeding your expectations. See you soon! 🌟🎉🍫
Perfect Wafers
Found this little gem of a company when I was looking to get personalised wafers for our small hotel. Very easy to order and looked amazing, will be using them from now on.
17 August 2023
Reply from Printed Wafer Limited
Thank you so much for your lovely review! We're delighted to hear that you found us and had a great experience with your personalized wafer order for your hotel. It's wonderful to know that the ordering process was smooth and that you were pleased with the final product. We're excited to be your go-to source for wafers from now on and look forward to a long and successful partnership with your hotel. Thank you for choosing us! 🌟🏨🍪
We were very happy with our purchase
We were very happy with our purchase. The printed wafers made a lovely touch for our wedding. All the guests loved them. Would highly recommend
8 August 2023
Reply from Printed Wafer Limited
Thank you for sharing your positive experience with us! We're absolutely thrilled to hear that the printed wafers added a special touch to your wedding and were a hit with your guests. It's always our goal to contribute to making special occasions like yours memorable. We appreciate your high recommendation and are so grateful to have been a part of your special day. Wishing you all the best in your married life! 💍🎉🍪
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