Beaware This plate form .I deposit 950 usdt last night .today afternoon unauthorized withdrawal acceptance from the broker and my account totaly wash. IF ANY body join this broker please dont make acc... See more
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Fake platform sacm krty ha ya log bhn chot gando Mari trade ar Mari sary amount account sa nikl li ha bhn chot sacm platform ha mja Sirf 5 ment call kr rha ta. Friend ko Wapis jb Aya trade colse ar a... See more
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This is a very convenient crypto hub - you go if you need a crypto purchase, exchange, even trading. Some pairs represented on the account, like SHIB/USD - can never be found on other apps. That said... See more
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in general, the platform is very good, especially the ease of registration, and the fact that it is possible to keep deposits in bitcoins and trade directly from a bitcoin account. this gives me th... See more
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Company details
About PrimeXBT
Written by the company
PrimeXBT offers the only all-in-one platform that allows clients to buy and sell Crypto, and use them to trade 100+ popular markets including Crypto Futures, and CFDs on Crypto, Forex, Indices, Copy Trading, and Commodities.
- In operation since 2018
- 1M traders globally
- 1bn daily trading volume
- Low fees from 0.01%
- 24/7 support
Contact info
180 Lancaster Road, Gordons Bay, Western Cape, 7140, South Africa, Western Cape, South Africa
- support@help.primexbt.com
- primexbt.com
Breach of guidelines
Choosing between
- BUying crypto to hodl
- trading metals
- going with futures
So far I like 3rd option, they are very afforadble... spreads on gold aint bad too, but Ive seen better.
11 May 2025
Reply from PrimeXBT
Hello Sipho Schaefer,
We’re very grateful to you for describing your thought process when choosing your preferred trading assets at PrimeXBT! It’s pleasing to hear that you found our fee structure and spreads to be competitive.
In order to provide our traders with access to a plethora of opportunities, we offer a variety of assets spread across multiple markets and trading instruments. As you pointed out, some of them include cryptocurrencies like Bitcoin and Ethereum, CFD contracts for metals, commodities, stocks, and other assets, as well as perpetual futures.
If you ever have any questions related to any specific aspects of trading these instruments, please don’t hesitate to reach out to us at support@help.primexbt.com. We’ll be happy to help!
Kind regards,
The PrimeXBT Team
Reply from PrimeXBT
Hi there Melokuhle Morrison,
Thanks for sharing your withdrawal experience!
It’s awesome to hear that everything went smoothly. Transferring profits to your crypto wallet, like USDT, is definitely one of the fastest and easiest ways to manage your funds. Glad to know you're having a good experience!
If you need any help, feel free to reach out!
Kind regards,
The PrimeXBT Team
Smooth
Could manage spot crypto and forex trading at one platform. Smooth. My trust is with them.
21 April 2025
Reply from PrimeXBT
Dear Sizwe Khumalo,
We truly appreciate you taking the time to share your trading experience. It’s good to know that you could successfully combine prices for difference trading and holding crypto as a part of spot trading. As you already might have guessed, PrimeXBT offers a place where people can securely exchange and do other operations with various cryptocurrencies and trade major CFD assets using leverage, such as forex pairs, commodities and indices. This brings an opportunity for true diversification, the crucial aspect of successful trading and investing experience.
You’re always welcome to get in touch with our support team if you need any help.
The PrimeXBT Team
Maria got my account credited for a BTC deposit that somehow got stuck in the system.
A BTC deposit did not originally get credited to my account, for whatever reason. Thankfully, Maria at the helpdesk handled the problem in less than 20 minutes. All I had to do was give her the Hash ID, and the problem was fixed a few minutes afterwards. Service doesn't get better than that.
19 April 2025
Unprompted review
Reply from PrimeXBT
Hi Oliver,
Thanks so much for your kind words!
We're really glad to hear that Maria was able to help you out so quickly — she’s definitely one of our rockstars on the support team. Sometimes, blockchain confirmations or network delays can cause deposits to get “stuck” temporarily, but as you experienced, all it usually takes is the Hash ID and we’re on it right away.
We take pride in keeping our support responsive and helpful, especially when it comes to handling something as important as your funds. If you ever run into anything else, don’t hesitate to reach out!
Kind regards,
The PrimeXBT Team
Fairly good tools
• Low trading fees
• Easy margin management
• Quick order execution
• Good charting features
You get to find Competitive fees on trades, especially for active traders.
18 April 2025
Reply from PrimeXBT
Hi there, Olwethu Maseko!
We appreciate your honest feedback!
Indeed, we do have a variety of tools because we believe in offering diversity not just in our assets, but also in the trading experience. It is an absolute pleasure to hear that you enjoyed the trading tools we provide.
If you need any further help, please do not hesitate to reach out to our support team at support@help.primexbt.com
Kind regards,
The PrimeXBT Team
Articles
PrimeXBT offers good educational resources. Reading articles gives me so much information about the crypto market. It would be great if they added some online video lessons. JUST my opinion
17 April 2025
Reply from PrimeXBT
Hello there Lindani Luthuli,
Thank you for your valuable feedback. We are committed to continuously improving our services to meet your needs.
We're pleased to hear that you find our educational articles informative and helpful in understanding the crypto market. Providing high-quality resources to support our traders is one of our priorities.
Regarding adding online video lessons, we suppose you missed our YouTube academy lessons. Our company has been publishing online lessons for a long time where anyone can find and learn a lot of information about our platform, strategies, news and many other interesting topics. Just follow by this link: https://www.youtube.com/PrimeXBTAcademy
Happy trading!
The PrimeXBT Team
honestly primexbt is good but…
honestly primexbt is good but withdrawal takes time to withdraw money not fast and i have experianced deficult
13 April 2025
Unprompted review
Reply from PrimeXBT
Hello there hailu ayalew,
We are sorry to hear that you have encountered some difficulties with the money withdrawal!
The withdrawal process may take up to a few days,and unfortunately, there’s not much we can do to speed that up. This mainly applies to fiat methods since they involve a third-party exchange or services to convert crypto to fiat, which takes time.
On the other hand, if you withdraw using the crypto currency method, then the process is typically processed within 1 hour to 24 hours. So, if you want to get your money faster, then the crypto method is definitely the way to go!
Next time you are ready to withdraw, please reach out to our support team. They are here to help you figure out the best option for you and guide you through the whole withdrawal process. Thank you for choosing us!
Kind regards,
The PrimeXBT Team
Broker for crypto
Imho a great broker for trading crypto futures intraday. What makes them standout among others is veryyy low fees — 0.01-0.03%. Withdrawals are without any postpones too.
14 April 2025
Reply from PrimeXBT
Hello there Yankur Maseko,
Thank you very much for taking the time to share your trading experience with our company!
We're delighted to learn that you're finding our platform conducive to your intraday trading. Our competitive fee structure and reliable withdrawal process are designed to meet the needs of traders like you. At PrimeXBT, we strive to offer a seamless and cost-effective environment that empowers you to execute your strategies with precision and efficiency.
If you ever have suggestions or need assistance, our team is always here to support you. We appreciate your trust in PrimeXBT.
Happy trading!
The PrimeXBT Team
this is the best broker ive ever used
this is the best broker ive ever used
9 April 2024
Unprompted review
Reply from PrimeXBT
Hello there Wesseismael Daouda,
Thank you for your positive feedback!
We are so glad to hear that you enjoyed your time with us and that you believe our brokerage is the best you have encountered with. It is truly an honour to receive such compliments from our traders, which drives us to work even harder to provide you with the best trading experience possible.
If you will ever need any help, please feel free to contact us!
Kind regards,
The PrimeXBT Team
Reply from PrimeXBT
Hi there Jabulani Graham,
Thank you for your feedback!
We're glad you appreciate our flat taker fee of 0.01%—transparency and fairness in pricing are key values for us at PrimeXBT. As for platform functionality, we're constantly working on improvements and new features based on user input.
The PrimeXBT Team
Surprise
So, I thought trading would be like gambling... but with more charts and fewer dice! Surprisingly, I’ve managed to learn a few things... and that's a win in itself!
5 April 2025
Reply from PrimeXBT
Dear Rachata Wong,
Thank you very much for your opinion! We’re happy to hear that trading experience at our platform outperformed your expectations! This is the correct statement that you indicated about trading, which is a rather serious activity than just gambling. To ensure a safe and meaningful experience, we provide various analytical and ready-to-use strategies that might assist traders in achieving the goal of responsible and successful trading.
If you require any further assistance, please get in touch with our support at support@help.primexbt.com or through live chat. We’re here to help you with any matter!
The PrimeXBT Team
PrimeXBT trading platform
It were incomprehensible to understand how to use it at first but the more I were trading the faster I got used to all the functionality. Many cryptos are available there.
28 March 2025
Reply from PrimeXBT
Dear Donovan Sulliman,
We appreciate you sharing your experience! Getting started with a new platform can sometimes feel overwhelming, but we're glad to hear that as you continued trading, you became more comfortable with PrimeXBT’s functionality.
With a wide selection of cryptocurrencies and advanced tools, we strive to make trading as seamless as possible. If you ever need assistance or have any questions, feel free to reach out to us at support@help.primexbt.com.
Wishing you continued success in your trading journey!
Sincerely,
The PrimeXBT Team
This is a very convenient crypto hub
This is a very convenient crypto hub - you go if you need a crypto purchase, exchange, even trading. Some pairs represented on the account, like SHIB/USD - can never be found on other apps.
That said, what a basic charting function. You don’t get to see much. However, overall it is functional and serves the goals of my crypto futures trading.
26 March 2025
Reply from PrimeXBT
Dear Jaime Gracia,
Thank you for sharing your thoughts! We're delighted to hear that you find PrimeXBT a convenient hub for your crypto needs, from purchases and exchanges to trading unique pairs like SHIB/USD. Providing a diverse trading experience is one of our key goals.
We appreciate your feedback regarding charting functions. While our platform is designed for efficiency, we’re always looking for ways to enhance trading tools. If you have specific improvements in mind, feel free to share them with us at support@help.primexbt.com—we’d love to hear your suggestions!
Happy trading!
The PrimeXBT Team
Reply from PrimeXBT
Hello Sabelo,
We're happy to hear you're enjoying the trading conditions and exploring different assets! Diversification is a great approach. If you ever have any questions or need assistance, feel free to reach out at support@help.primexbt.com. Wishing you successful trades!
Best regards,
PrimeXBT Team
Solid exchange
Features are nuts there. I managed to exchange crypto, right away opening my forex and bitcoin trades on price movements. Not everywhere that’s possible, but here, opportunities solid
25 January 2025
Unprompted review
Reply from PrimeXBT
Hi Navin,
We’re glad to hear you’re enjoying the features and making the most of the trading opportunities on PrimeXBT! Providing a seamless experience across crypto, forex, and more is what we strive for. If you ever have any questions, feel free to reach out at support@help.primexbt.com.
Happy trading!
The PrimeXBT Team
Reply from PrimeXBT
Dear Harish Khumalo,
It's great to hear you're finding the workspace on our platform intuitive! We're also glad you like the funding reward – it's a little bonus to help you get started.
We hope you're able to earn those rewards! If you have any questions about that or anything else, please don't hesitate to reach out. We're here to help.
Happy trading!
Sincerely,
The PrimeXBT Team
Well, at least I make something out there
2out5 trades, TRADING is not easy:) education helps here
13 March 2025
Reply from PrimeXBT
Dear Billy Morake,
Thanks for sharing your experience. It's great that you're finding success even with some losses. That's part of the journey! We're here to support you along the way. If you have any questions or need assistance with anything, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com.
Sincerely,
The PrimeXBT Team
Reply from PrimeXBT
Dear Vikrant Kumalo,
Thank you for your enthusiastic feedback! We're thrilled to hear that our selection of trading instruments is meeting your expectations and that you're enjoying the MT5 platform!
We strive to offer a powerful and diverse trading environment, and it's fantastic to know we're hitting the mark for you.
We hope you continue to have a great trading experience on PrimeXBT. If you have any questions or suggestions, please feel free to reach out to us via live chat or email at support@help.primexbt.com.
Sincerely,
The PrimeXBT Team
A lot of things were good for me
A lot of things were good for me, I mean having a crypto exchange and forex pairs trading on one platform is great. But, about the platform itself, the interface is not a comfortable one🤷♂️
12 March 2025
Reply from PrimeXBT
Dear Ali Yusuf,
Thank you for your feedback! We're glad you appreciate the convenience of having both crypto exchange and forex trading on one platform.
We also appreciate your honest feedback about the platform interface. We understand that user experience is crucial, and we're always striving to improve. We are taking your feedback into consideration as we continue to refine our platform's design. If you have any specific suggestions, feel free to share them with us at support@help.primexbt.com—your feedback is valuable!
Sincerely,
The PrimeXBT Team
I started exploring crypto
no flaws with my first crypto trading XP, but where is MT platform?
3 February 2025
Reply from PrimeXBT
Dear Dineo Williams,
Thank you for sharing your positive first crypto trading experience! We're delighted to hear it went smoothly for you.
Regarding your question about the MT platform, we're happy to inform you that PrimeXBT does offer the MT5 platform for our users. You can access it through our website by navigating to the main page, then selecting "Products" and then "Platforms."
If you have any difficulty locating the link, please don't hesitate to reach out to our support team via live chat or email at support@help.primexbt.com. We're here to help you get set up and explore all the features PrimeXBT has to offer.
Happy trading!
Sincerely,
The PrimeXBT Team
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