Smog-store.com Reviews 519

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive quickly and in excellent condition. Many people appreciate the smooth ordering process, from payment to shipment, and highlight the wide selection of products available, including items difficult to find elsewhere. Reviewers frequently commend the responsive and helpful customer service, which keeps them updated throughout the process and promptly resolves any issues. The overall sentiment indicates a highly reliable service, with many customers expressing their intention to order again due to the positive experiences with product quality and communication.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast shipping and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the smooth and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and quick... See more

Product

Customers had positive experiences with product. Reviewers praise the ease of choosing products and the... See more

Customer service

Clients share positive opinions on customer service. Customers appreciate the responsiveness and active... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went smooth. From ordering to payment and shipping to Denmark 👍🏻good products - nice packaging and customer service kept me updated from start to finish. Only wish is to be able to pay o... See more

Rated 5 out of 5 stars

I'm so glad I found this store. The people were very polite, they answered all my questions before I placed my order, there's a large selection of products on the website, and the delivery was super f... See more

Rated 5 out of 5 stars

I ordered for the first time but I won’t be last for sure! Everything went so smooth from payment to shipment with tracking number. Packaging couldn’t be any better too. Very responsive and active cus... See more

Rated 5 out of 5 stars

I ordered before the Hollidays several Terea's. Unfortunate they send the wrong ones. Smog-store inmidiate send the right ones whiteout any problems. And no extra charges. Great Service.


Company details

  1. Tobacco Shop

Written by the company

TEREA, DELIA and LEVIA for IQOS, NEO, VEO, RIVO and VIRTO for glo, FIIT for LIL delivery throughout Europe. Buy TEREA online. Best service and fastest delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

519 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Reliable and good service

Reliable service after initial skepticism. I initially started with a single terea carton and now order larger quantities on a regular basis. It works quite well.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Quick response time and the delivery was exactly as promised. I’m really happy with my experience and will definitely order again.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Everything legit and fast!

Everything legit and fast!
I used their website to buy Iqos Terea in France that were not available, and they sent it and delivery was fast, like 5 working days.
Great communication too for the team by emails and very helpful.
Recommend them!

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, I was a bit sceptic but everything went as promised. Good information about the dedelivery. I will order surely again.
In my country is this product not availeble.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I ordered for the first time but I…

I ordered for the first time but I won’t be last for sure! Everything went so smooth from payment to shipment with tracking number. Packaging couldn’t be any better too. Very responsive and active customer support as well. Superb!

3 October 2025
Unprompted review

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