Worst Cashback rewards site out there. First, they tell you a % cash back you can expect. However, when you finally get the confirmation after you shopped it's not even close to the % they originall... See more
Company replied
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I do love the price.com when you get Ubers eat it seem you see the points it's been sitting there for 2 years of $36 I couldn't put it where you know the the money that you know I received when I get... See more
Company replied
Used Price.com to buy a $1200 Dyson purifier. Tracked everything through their site and got my cashback within two weeks. Way faster than I expected. Reached out to support just to double check and th... See more
I had trouble getting a large amount of cashback from a single and my first transaction and this company reached out to the vendor to solve the issue. It took a few months, but they regularly sent me... See more
Company details
Written by the company
Price.com, the all-in-one savings platform, offers a free, cross-platform experience for consumers that combines advanced comparison shopping, cash back both online and in-store, coupons, price history, and price alerts to maximize savings in the simplest way possible. The company’s patented, AI-powered matching algorithm enables real-time discovery of new, white-label, used, local, refurbished, and rental products, taking comparison shopping to new heights. Price.com is available as a desktop and mobile website, as well as iOS and Android apps, and browser extensions for Chrome, Firefox, Safari, and Edge.
Contact info
10000 Santa Monica Blvd, 90067, Los Angeles, United States
- support@price.com
- price.com
3.5
Average
124 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Been waiting for referral bonus for…
Been waiting for referral bonus for over 90 days. No payout. App appears to not be legit
31 March 2026
Unprompted review
Reply from Price.com
Hi there, thanks for bringing this up, and I’m really sorry for the frustration here.
Referral bonuses can sometimes take longer than expected if the required conditions haven’t been fully met yet (for example, the referred user completing a qualifying purchase and the return window passing). That said, waiting over 90 days is definitely not the experience we want you to have.
We’d like to take a closer look and get this resolved for you. Please reach out to our support team at support@price.com with your account details, and we’ll escalate this right away.
We’re here to help and make sure you get any rewards you’ve earned.
I'm like you was good to give me when I came up to $10 right but the other things with the Ubers eat the money been sitting there for 2 years and I don't know how to get that $36 from it then I would
I do love the price.com when you get Ubers eat it seem you see the points it's been sitting there for 2 years of $36 I couldn't put it where you know the the money that you know I received when I get up to $10 right but the money's showing that it's $36 in my account I can't get it. But I don't know how to get the $36 been sitting there for two years. I tapped everything every time I think about it and I'm thinking it's fresh in the app up. But if you can tell me how to get the $36 and we don't have no problem then when I'm doing regular Uber I have gotten my money back but when the Ubers eats I haven't got nothing back from that. Can you tell me how to redeem the $36 been sitting there for 2 years thank you so much I do enjoy your company. Using it when I can remember to use it but like I said when I do the Uber eat I'm not getting my refunds for it or my payments of it when I use you first and then I go to Uber's eat when they open up the app but the regular Ubers I am fine with it you have a blessed and beautiful day
18 March 2026
Unprompted review
Reply from Price.com
Thanks so much for your patience and for sticking with us. We truly appreciate it!
Great news: your $36 in cash back has been approved and is now ready to redeem 🎉
To access it, just head to your account and select a redemption option. If you run into any issues, feel free to reach out to us at support@price.com, and we’ll get it taken care of right away.
We also reviewed the Uber Eats activity to make sure everything is working properly moving forward.
Thanks again for being part of Price.com. We’ve got you covered! 🙌
I made a large purchase in mid October
I made a large purchase in mid October. It is now going on the end of March, and no payment. I emailed them 7 days ago, and no answer. Forget this bullshit. 6 MONTHS TO GET PAYMENT!
9 October 2025
Unprompted review
Reply from Price.com
Hi Ed, thanks for your patience. We’ve confirmed that your cash back has now been successfully deposited into your Price.com wallet.
Please take a moment to review your balance, and let us know if anything doesn’t look right. We’re here to help if you need anything at all.
Reply from Price.com
Thanks so much for the kind words! We’re really glad to hear you found Price.com convenient and easy to use. That’s exactly what we aim for. If you ever have feedback or ideas on how we can make it even better, we’d love to hear them! 🙌
Very good for new people
22 February 2026
Unprompted review
Reply from Price.com
Appreciate you sharing this! We’re happy to hear it’s a good experience for new users. If there’s anything we can do to make it even better, just let us know 👍
Worst Cashback rewards site out there
Worst Cashback rewards site out there. First, they tell you a % cash back you can expect. However, when you finally get the confirmation after you shopped it's not even close to the % they originally claimed. Much much lower. Bait and switch if you ask me. Second, when you email their customer service. You get immediate canned response back saying stating they are looking into the matter and will respond shortly. Days, weeks go by with no response back. Horrible customer service. Buyer beware.
16 February 2026
Unprompted review
Reply from Price.com
We hear your frustration, and you’re right to expect both transparency and timely support.
Cash back rates can vary depending on what’s purchased, category exclusions, or changes from the store at the time of purchase. That said, it should never feel misleading, and we take that feedback seriously.
On the support side, you should not be left waiting without a real response. That’s not the experience we aim to provide.
We’re going to escalate this issue with our team to take a closer look at what happened here.
If you’re open to it, please reach out to support@price.com with your order details, and we’ll personally review your case, clarify the cash back difference, and do everything we can to resolve it quickly.
Reply from Price.com
Obrigado! 😊 Ficamos muito felizes que você tenha gostado. Se precisar de qualquer coisa, estamos aqui para ajudar!
I submitted a ticket on November 21st…
I submitted a ticket on November 21st and it still hasn't been answered. I only received an automated response. I have a cashback reward that expired more than 90 days ago and is still pending. I would appreciate some help, thank you! Montana Girl.
20 November 2025
Unprompted review
Reply from Price.com
Hi Montana Girl, we’re really sorry for the frustration and the delay in communication.
We did respond to your original ticket on December 10th, but it looks like that message may have been missed. We understand how that can be frustrating, especially when you’re waiting on an update.
We’ve reviewed your order, and unfortunately, it doesn’t qualify for cashback. According to the merchant’s report, the order was marked as “Canceled,” which makes it ineligible for cashback.
We’re here to help if anything still doesn’t look right or if you have more details to share. Please feel free to reply to your original ticket or send us your account email so we can take another look for you.
Price.com will never pay out
Made a hotel reservation at numastay by clicking via price.com.
First they didn't pay out. Then they said they will pay at a purchase price of around 25 dollars. After several months and going back and forth and sending them 10 different types of documents, they agreed to compensate me for the full amount(based on approx 500 dollar purchase ).
Today, I log in to see my account balance and they marked the entire transaction as ineligible claiming numastay didn't pay them.
Whether numastay paid them or not isn't my problem specially when my transaction wasn't excluded.
Users be aware. They are running a scam!
9 September 2025
Unprompted review
Reply from Price.com
Hi there, we understand why this is frustrating, and we’re really sorry for the experience you’ve had.
This situation doesn’t sound right, especially after you were previously told the full amount would be honored. While cashback is ultimately confirmed based on the merchant’s report (and can be reversed if a merchant later marks a transaction as ineligible or doesn’t pay out), we agree that the back-and-forth you described isn’t the experience we want for our users.
We’re going to escalate this internally right away and have our team take a deeper look at your case, including the prior communication and approval you received. If you can, please reach out to support@price.com with your account details and reference this review so we can prioritize it.
We take claims like this seriously, and we’ll do everything we can to make this right.
Impressive
The company who's show straight forward to all the customers
12 November 2025
Unprompted review
Reply from Price.com
Thank you so much! We’re thrilled to hear that everything worked perfectly for you. 💸 Your feedback means a lot to us. We’re always striving to make saving and earning cash back as smooth as possible. Thanks for choosing Price.com!
Can't access my account for 2 months
Can't access my account for 2 months. Have contacted to support but, still no great answer
12 September 2025
Unprompted review
Reply from Price.com
Your account was temporarily locked due to unusual activity. We’re still waiting for confirmation of this activity to protect your account from unauthorized use. Please provide proof of purchase and a brief explanation for the higher volume of transactions so we can verify and restore access.
Thank you for your understanding.
New day opportunities
20 October 2025
Unprompted review
Good experience
I've had issues with other companies in the past to get a rebate/cash back on purchases. This tool worked well, was easy for me to use, and I recived my cash back in a few weeks!
7 October 2025
Unprompted review
Reply from Price.com
Thanks so much for sharing your experience! 🙌
We’re thrilled to hear that earning cash back with Price.com was a smooth and easy process. That’s exactly what we aim for. Enjoy your savings, and don’t forget to check out new offers and bonus deals each day to keep the rewards coming! 💸✨
Scam, avoid it!
Total scam, I have about 100 dollars of cashback but I can't redeem them. I only receive errors. Support does nothing during almost a month. And they delete my questions about payments from their social media. Please avoid it.
14 October 2025
Unprompted review
Reply from Price.com
Hi there, we’re really sorry for the frustration. That’s not the experience we want for anyone.
Redemption errors can occur if an account requires verification or if a payout method fails a security check; however, we should have resolved this issue more promptly. We don’t delete honest questions on our social channels; we only hide posts that contain personal data or clear spam. If we got this wrong, we want to fix it.
Please email support@price.com
with the subject “Attn: Review — Redemption Errors” and include your account email and any ticket numbers. We’ll escalate your case and get your cash-back redemption sorted.
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