So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When i ordered my titles (ordered 4) all were to start with, good value for money. Items arrived quick and safe packed and certificates were lovely. Later on when wanted a digital copy and had diffic... See more
Company replied
What a fantastic idea and gift! Super easy to order, great price and fast delivery. The certificate is beautiful with a lovely frame. Can't wait to see my mum and dad's reaction. Highly recommende... See more
Company replied
This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome. So, firstly :- Thank you Jennifer, for your outstanding cus... See more
Company replied
Company details
Written by the company
Unique personalised gift store. Change your title to Lord, Lady & more using our personalised title packs. The perfect gift for the person that has everything.
Contact info
United Kingdom
- support@prestigetitles.co.uk
- prestigetitles.co.uk
4.5
Excellent
237 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A gift for my besties
A gift for my besties. They are now Lord and Lady. Think they have taken it it a bit far by staging executions. Great customer service, A great gift.
Thank you
X
26 July 2026
Unprompted review
Reply from Prestige Titles
Dear Rob,
Thank you for your brilliant review. Glad to hear they've fully embraced the roles!
We're pleased the customer service hit the mark too. Thank you for your support, and long may the reign continue.
Best regards,
The Prestige Titles Team
I would highly recommend Prestige…
I would highly recommend Prestige Titles to anyone looking for a trustworthy and reliable company. Thank you to the entire team for making the experience seamless and enjoyable. I will certainly use your services again in the future. Five stars all the way!
24 July 2026
Unprompted review
Reply from Prestige Titles
Dear Lord Dr. Blessing Lawal,
Thank you for your amazing review. We're so pleased to hear the whole experience was seamless and enjoyable for you.
We'll make sure to pass your kind words on to the team. It really means a lot to hear you'd recommend us and come back again.
Thank you for your support, and we look forward to welcoming you back.
Best regards,
The Prestige Titles Team
Thoughtful and Appreciated Experience
Thanks for making this possible and for promptly correcting the error on the certificate-I truly appreciate it. The added bonus of planting a few more trees is a thoughtful and commendable gesture. Thank you again for your help.
22 July 2026
Unprompted review
Reply from Prestige Titles
Dear Gregory,
Thank you for your kind review. We're glad we were able to get the certificate corrected for you quickly and that you're happy with the result.
It's great to hear you appreciated the tree planting too. Thank you for your support!
Best regards,
The Prestige Titles Team
Great gift !
I recently purchased two Lordship Titles as gifts—one for a baby and one for an adult—and I couldn't be happier with the experience. They made such fun, unique, and memorable gifts that were very well received. Jennifer provided excellent communication throughout the process, keeping me updated every step of the way. The whole experience was smooth and professional. I would highly recommend this company to anyone looking for a unique and special gift.
17 July 2026
Unprompted review
Reply from Prestige Titles
Dear Elaine,
Thank you for your wonderful review. What a lovely idea to gift a Lordship Title to both a baby and an adult. We're so glad they were both well received.
We'll be sure to pass your kind words on to Jennifer. She'll be thrilled to hear her communication made the experience so smooth for you.
Thank you for recommending us. It really means a lot.
Best regards,
The Prestige Titles Team
No communication, no items
15 days and several emails, not a single reply or update. They gladly take your money though!
I will now be going through the bank to get my money back.
Utter rubbish!
5 July 2026
Unprompted review
Reply from Prestige Titles
Good afternoon,
Thank you for your feedback. We're sorry to hear about your experience and wanted to explain what happened on our end.
Your order was submitted without a name for the title pack, so we attempted to contact you to ask for this. We replied to every one of your support tickets, but it appears our responses haven't been reaching you. We're not sure if they've been caught by a spam filter or there's been another issue with delivery, but we want to assure you we have been trying to reach you throughout.
Since we haven't been able to get through to you, we've now processed a full refund so you're not left out of pocket. There's no need to go through your bank as the refund has already been issued.
We're genuinely sorry we couldn't get this resolved sooner. We would be grateful if you'd consider updating your review if you agree we have done all we can from our side.
If you'd like to get back in touch, we're always available via email, just be aware our responses may be sitting in a spam folder by mistake.
Best regards,
The Prestige Titles Team
Easy to order customer communications…
Easy to order customer communications are brilliant keep you informed every step of the way
21 June 2026
Unprompted review
Reply from Prestige Titles
Dear June,
Thank you for your kind review. We're glad you found the ordering process easy and that the updates kept you informed throughout.
Thank you for your support!
Best regards,
The Prestige Titles Team
Excellent present for a loved one
Excellent present for a loved one. Very easy to fill in and order.
20 May 2026
Unprompted review
Reply from Prestige Titles
Dear Robert,
Thank you for your kind words. We're really glad you found the ordering process easy and that it made for a great gift.
There's something special about giving someone a title, and we hope the recipient loved it. Thanks again for your support.
Best regards,
The Prestige Titles Team
Best experience ever, being a Lord.
Having purchased a Ladyship title for my wife - a birthday present. She so enjoyed her title wlth friends and introducing herself as Lady Susan to strangers, she had a great time, sadly now passed away, in memory I went to Prestige Titles and am now Lord Alan, I too am enjoying my title. I have to say Prstige Titles are a great company, the cetificates are supurb and the associated paperwork showing who, and how to change you Driving licence, Dr. Surgeries etc. Please give it a go, you will not regret it. Enjoy.
8 June 2026
Unprompted review
Reply from Prestige Titles
Dear Lord Alan,
Thank you for sharing such a heartfelt review. We're truly touched to hear about the joy the Lady title brought to Lady Susan, and we're so sorry for your loss.
It means the world to us that you chose to honour her memory by becoming Lord Alan yourself, and that the experience has brought you the same enjoyment. Knowing that our title packs have played a part in such a meaningful story is exactly why we do what we do.
Thank you so much for recommending us, and we hope you continue to enjoy every moment of being Lord Alan.
Best regards,
The Prestige Titles Team
Brilliant service
Brilliant service.
From start to finish.
Fantastic.
Easy to do and any mistakes. They are easy to contact and great help.
Recommend to all.
1 May 2026
Unprompted review
Reply from Prestige Titles
Dear Mr Hunter,
Thank you for your kind review. We’re delighted to hear you found the whole process smooth from start to finish.
It’s great to know our team was able to assist you quickly with any changes.
We really appreciate your recommendation.
Kind regards,
The Prestige Titles Team
I so happy to be Lord people looking…
I so happy to be Lord people looking better at me staring to be respected. Thanks
1 May 2026
Unprompted review
Reply from Prestige Titles
Dear Marek,
Thank you for your review! We’re really pleased to hear how much you’re enjoying your new title.
It’s great to know it’s made a positive difference and that you’re feeling the impact of it. That’s exactly what we hope every customer experiences.
Kind regards,
The Prestige Titles Team
Nice Lord title pack
Nice Lord title pack, with various documents, unfortunately my bank, said no to changing my bank cards , as it was bought, same with the DVLA , I did open a new Hugh street bank account, showed then the documents, and rather were okay with it, so depends who you bank with , and maybe just maybe, somebody might do it at the DVLA.
26 April 2026
Unprompted review
Reply from Prestige Titles
Dear Marko,
Thank you for your review. We're glad you're happy with the Lord title pack and the documents included!
We're sorry to see the low rating, as it sounds like you've had a mostly positive experience with the pack itself. We do make it clear on our website that acceptance of the title can vary depending on the organisation, but it's great to hear you had success opening a new account with your title. Many of our customers find the same, and it's always worth presenting your documents confidently.
We hope you enjoy using your title, and if there's ever anything we can help with, please don't hesitate to get in touch.
Best regards,
The Prestige Titles Team
Awful experience and service
Awful experience and service. Made my order with the promise documents would be dispatched in 2 to 3 days. Here we are a full week later, no documents, no tracking number, no confirmation that anything has been sent. Have sent five (5) emails to customer service and received zero response. Now having to take matter up with credit card company.
25 April 2026
Unprompted review
Reply from Prestige Titles
Dear Matt,
Thank you for your feedback, and we sincerely apologise for the frustrating experience you've described.
We take every customer's order and communication seriously, so this was concerning to read. We've checked our support inbox and unfortunately cannot find any outstanding tickets matching your name. Our team typically replies within hours, and our maximum response time is 24 hours Monday to Friday, so we're keen to understand what may have happened here.
We would love to get this resolved for you immediately and give you a full update on your order. We've requested your information via Trustpilot, so you should receive an email where you can share your name and email address with us. Once we have those details, we can locate your order and get everything sorted straight away.
Rest assured, we will make this right for you.
Best regards,
The Prestige Titles Team
Gear service
Quick, efficient, helpful and friendly service. Such a lovely gift too.
9 April 2026
Unprompted review
Reply from Prestige Titles
Thank you for your kind words. We're really pleased to hear you found the service quick, efficient and friendly.
It's always lovely to know our gifts are well received too. Thanks again for your support.
Best regards,
The Prestige Titles Team
Absolutely fantastic had made a…
Absolutely fantastic had made a mistake. I contacted them straight away and nothing seemed too much.
Fixed it with no questions or problem.
Really supportive and helpful company would recommend anyone.
9 April 2026
Unprompted review
Reply from Prestige Titles
Dear Simone,
Thank you so much for your kind review. We’re really pleased we were able to quickly fix the mistake for you and make the process smooth and stress-free.
It’s great to hear you found our team supportive and helpful — that’s exactly what we aim for. We truly appreciate your recommendation.
Kind regards,
The Prestige Titles Team
Customer service excellent
I ordered two of these and realised straight away I had spelled the name wrong, within an hour of purchase on Easter Sunday I emailed to change the spelling with no reply.
However, after Easter was over I got a reply and was able to change the spelling unfortunately the original one had already been posted but they sent the amended one out free of charge. Massive thumbs up to customer service and would highly recommend.
5 April 2026
Unprompted review
Reply from Prestige Titles
Dear Mark,
Thank you so much for your lovely review, we really appreciate it!
We're glad the team were able to get the corrected order out to you,
Thanks again for your kind words about our customer service team - it means a lot. We hope you enjoy your titles!
Kind regards,
The Prestige Titles Team
Absolutely awesome great gift to my…
Absolutely awesome great gift to my friend whose 50th birthday it was.
He loved it
No way I am I calling him Lord though 😂
25 March 2026
Unprompted review
Reply from Prestige Titles
Thank you so much for your lovely review. We’re delighted to hear your friend loved his 50th birthday gift - it’s exactly the kind of occasion we think titles are perfect for.
And we completely understand… whether you call him Lord or not is entirely up to you 😂
Kind regards,
The Prestige Titles Team
This is the 2nd time I've used Prestige…
This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome.
So, firstly :- Thank you Jennifer, for your outstanding customer service.
And, secondly:- Thank you Prestige Titles, for providing a fantastic product, which lights up the face of the recipient, and will create a guaranteed talking point, every single time it's mentioned or viewed.
Anyone can buy a box of chocolates, bunch of flowers or bottle of alcohol that's basically forgotten about after a few weeks, but this gift literally lasts a lifetime.
Thanks again, you guys have genuinely made someone feel special... 🙂⭐⭐⭐⭐⭐
17 March 2026
Unprompted review
Reply from Prestige Titles
Dear Nicholas,
Thank you so much for coming back to us again — it really means a lot to have your continued support.
We’re delighted to hear you had another great experience and that the title has made such a positive and lasting impression. Creating something that feels genuinely special and memorable is exactly what we aim for, so your feedback truly makes our day.
We’ll be sure to pass your kind words on to Jennifer as well — she’ll be thrilled to hear this.
Thanks again for choosing Prestige Titles, and for taking the time to share such a thoughtful review.
Best regards,
The Prestige Titles Team
A very satisfied customer
I had a query on my product that was ordered for me by someone else as a present. I emailed Prestige Titles and they responded immediately.
They sorted my query straight away, they were very helpful. They made it all stress free. Delivery was excellent on my new Prestige Title
19 February 2026
Unprompted review
Reply from Prestige Titles
Dear Corrine,
Thank you very much for your review. We’re delighted to hear that our team was able to respond quickly and help resolve your query without any stress.
It’s also great to know your new title pack arrived smoothly. We really appreciate you taking the time to share your experience.
Kind regards,
The Prestige Titles Team
dvla WILL NOT recognise what they call " brought titles"
dvla WILL NOT recognise what they call "brought titles" i have gone as high as i can go and have just received a letter from dvla stating that they will not and have not put these types of titles on their licenses. when i informed prestige they said that it was up to the discretion of the dvla. banks will not except them either, they are just just expensive pretty paper.
25 September 2025
Unprompted review
Reply from Prestige Titles
Dear Mr Smith,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this has been for you.
We completely understand how disappointing it feels when an organisation refuses to update their records. Many customers, including members of our own team, have updated documents including driving licences and bank cards without issue.
However, we are always transparent on our website that acceptance is ultimately at the discretion of the organisation, and sometimes even the individual staff member, processing the application. While the change of title itself remains valid, each organisation has its own internal policies on what they will or won’t update on their systems, which unfortunately we cannot control or guarantee.
We truly do appreciate your feedback and understand your frustration, even if outcomes can vary between applications.
Kind regards,
The Prestige Titles Team
Wonderful company to deal with
Wonderful company to deal with. Made an error with my order which was rectified immediately with no issues. Great customer service.
Have now received my certificates. They are excellent and I cannot wait to give them to my friends 🥰
26 February 2026
Unprompted review
Reply from Prestige Titles
Dear Michelle,
Thank you so much for your lovely review. We’re really pleased we were able to quickly assist you with your order.
It’s wonderful to hear you’re happy with the certificates and we hope your friends absolutely love their new titles!
Kind regards,
The Prestige Titles Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.