Prestige Student Living Reviews 

My son vacated his room in June. 3 emails later and 10 weeks on still awaiting return of the deposit. We paid rent to the end of August. But they recently explained if I wanted my deposit back I had to claim it. Not mentioned when keys were returned when was informed the deposit would be returned when room checked. If you do not contact them you will be making a sizeable contribution to their profit as they hope you will give up trying to get your deposit back.Still awaiting an explanation as to why it still has not been returned to me.

The webpage doesn’t always work. The booking system is not smooth. And the payment options don’t work. ☹️

Tracey was really helpful and

The mgmt staff namely Satnam which assisted me who I booked the premium studio in April 2023 didn't make the booking for me nevertheless it required to paid £150 and no emails or whatsoever were send for submission for the booking. Even up todate there were no refund and no news at all and I have to cancel my recent booking.

No water, no security
There was no hot water for a month due to the landlord trying to solve the water problem as much as cheaply possible and it fails to achieve so. Moreover, outsiders stole parcels from reception as there is no executive working both during working and out of working hours.

Found out my room was unavailable after the deposit was paid and agreement signed. They then refuse to refund my deposit after taking my bank details. Fraudulent company, avoid at all cost.

For the price definitely not worth it with half the facilities not working most of the time and very little action taken by the owner and site managers to get it fixed. Don’t waste your money.

No bookings available for Havannah House 23/24 with no explaination and late notice (most other accomodations in Glasgow are already booked out), with plans/expectations of rebooking my room.

The rooms are nice with good facilities and friendly staff but the parent company (Prestige Student?) is seriously slacking.

Everything is great from cleanness of the accommodation, location, and management/ front desk but there is too many reasons to enter our rooms which though some are understandable for maintenance and other relevant checks but the viewings and constant inspections raises privacy concerns for us tenants it would be fair if some of these were done at the same time rather than in different times which makes us have privacy concerns,,

When I first arrived I felt like the studio was much smaller than advertised as well as the gym. The sky lounge is great but is almost always dirty because of the weekend parties and the drunkies which is a shame. Staff are really nice. No smoking policy is bs because I can see many students smoking in the courtyard and although under surveillance, nothing is done to stop it. Tv, wifi, microwave oven, electric stove, AC, are all great. Bathroom is too small in my opinion. Security is fine but sometimes there are flyers slid under doors probably from people who got in from outside. Prices are very high though and no flexibility in some room bookings (must book 52 weeks minimum). Overall it’s modern but has its problems as well.

So bad , we didn’t have hot water for a whole month and they did nothing the landlord is selfish and does not care one bit .
Do not waste your money , nothing prestige about this company
I feel bad for the front of house staff there actually kind , the company on the other hand should be shut down .

The room is too cold, and there is a heater, but you can't use it for some reason it gets switched off after some time automatically

Hey, personallyy l believe this place is ass. And yea its ass.

WORST POSSIBLE PLACE YOU CAN BE PLUS UNNECESSARY FIRE ALARMS.
Please don't come

I like it very muchhhhh! The facility is new (especially the bathroom) and the staff are very friendly and funny! Living there is very convenient to go to the city centre and bus stops.
I strongly recommend it

Its a rip off. all the room doors slam instead of shutting slowly. they dont supply essential things like vacuum cleaners or desk laps. the rooms are tiny. the doors to the building are always broken and never working. my tap hasnt produced warm water since i joined half a year ago and despite multiple emails still havnt fixed it yet. they say theyre sending an engineer that day but of course they never come. in conclusion the price of living here is extortionate for what you get. avoid at all costs

If u could give it zero stars I would. It’s extremely disappointing with old freezing flat room which wasn’t even cleaned before I’ve moved in. The room was not the one I’ve signed up for and the tv was apparently “not meant to be in my room” so I couldn’t use it, I’ve called and visited the reception like 100 times and they always said they will send someone but no one actually came. The air conditioner was broken too making weird noises and turning off every 5 minutes and couldn’t even heat the room up. Every time I’ve had a problem the reception people said they will look into it and did nothing, not worth the money for this place and not coming for a second year.

Worst accommodation company ever ! We were offered a studio which would be ready to move in on the 6/1/2023 and today (12/12/2022) we were told that it won t be possible to move in as it won t be ready. They did not offer another place to resolve the problem caused in such a sort notice and also spoke with a lady from the sales department which actually had no idea at all about their e mail
Absolutely horrible behaviour and after sales policy to students who cannot find a place to live. Would not recommend it at all

My daughter moved out of the property on 4th November 2022, having withdrawn from University. All paperwork was handed over on 3rd November and accepted by Vanessa at Charles Morton Court... It was accepted by the Manager at Charles Morton Court, as so far, the company owe my daughter rent, which is paid up to January 2023, Cash back and the deposit.
To date, 17th November 2022, We have been been ignored, lied to and just plainly fobbed off. The company are quick to get the rent but will not release it back. When we've tried to speak to Charles Morton Court we are ignored. I would recommend you do NOT pay ahead with the rent because you wont get it back any time soon, it sits in their bank gaining interest. We are still waiting for the refund. I've been told its 28 working days as in the contract. We been through the contract and It DOESNT say about refund at all.. It only states about payments of rent. At this time of cost of living so bad, I think its so unfair that a student, whom through no fault of her own has to wait for her money to come back to her. It would be different if she owed rent.. Would they wait the 28 days for payment.. I don't think so.. Avoid Avoid Avoid

One of the members of staff is very rude and should not be working with students!! For the second time now it was unprofessional and mannerless.