Prestige Student Living Reviews 

129
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

Mr fern, Marcus was absolutely amazing he was well rounded and helped me find a grate place for my self he accommodated to all my needs and deservs a amazing review for all his work he has done every... See more

Company replied

Rated 2 out of 5 stars

The building was great for about the first 4 to 6 months. Somewhere after or towards the end of the 2nd semester hygiene standards dropped significantly. The communal places weren’t being cleaned as o... See more

Rated 1 out of 5 stars

SCAMMER!! I booked my room in August 2025 after seeing a promotion stating that I would receive £500 cashback if I entered the promotional code and paid my rent in full. I met these conditions... See more

Company replied

Rated 1 out of 5 stars

DONT ADVERTISE IF YOU CANT FULFILL PROMISES !!! Prestige is the previous management for the store house leeds. We were initially told the payment for refer a friend cashback would be made in October... See more

Company replied

Company details

  1. Student Housing Center

Written by the company

Luxury student accommodation across the UK.


Contact info

2.2

Poor

TrustScore 2 out of 5

129 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 month

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2.2

All reviews

(129)

30 reviews in the last 12 months

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Rated 2 out of 5 stars

Good service but fooling students by their website price

Good service but too expensive. They don't know proper English. They announce on website from £95/w and charge £129/w. Are you stupid? OR are you thinking you are fooling poor student? Just because they come back to you does not mean you charge them as you wish when they are asking something around £95/w. They are students not working individuals. Please use price range and not from £95 to £129. Calculate yourself and see the difference? Fooling poor students

8 July 2024
Unprompted review
Rated 3 out of 5 stars

My experience

I found that it usually took about 2-5 days to get the answer from your email since I sent one to you. It would be a little annoyed when I have some urgent problems to ask, especially for students currently outside the UK. However, the staff is kind and patient to introduce everything about the apartment.

15 June 2024
Unprompted review
Rated 2 out of 5 stars

The building was great for about the…

The building was great for about the first 4 to 6 months. Somewhere after or towards the end of the 2nd semester hygiene standards dropped significantly. The communal places weren’t being cleaned as often—especially the dining room. There’s also the issue which has persisted since I came to Silkmill: the treadmills. I was really excited about the prospect of an indoor gym but having the most important equipment be the only one which hasn’t worked since I lived here is quite upsetting. There’s always “someone coming to fix it”, but it never ends up happening.

11 June 2024
Unprompted review
Rated 4 out of 5 stars

Not bad

The Internet Speed need to be IMPROVED. We need a bigger curtain and a better kitchen hood. All in all, the living experience is good.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and accommodating

They were really helpful and accommodating, I needed to find a room in student accommodation for my placement year but I needed to move in early in July which was a lot harder to figure out but prestige student living, Hannah court was amazing and found a way for me to book the place I wanted, the room I wanted and the move in date that I needed all easily and seamlessly! They made a more difficult and stressful situation incredibly easy.

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Massive pisstake and a waste of time.

Just when you think you’ve found an affordable accommodation, think again. They’ll cancel your room a month after booking, without warning if you don’t have the very maximum amount of student loan. Massive pisstake. Wasn’t even mentioned on the website.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

House Is 👍🏻

Was met with a warm welcome from Jack and Dave.
Immediately Jack mentioned all of the things I need know to settle in. This was followed by a tour around the site lead by Dave who helped me solve some minor problems with my room quickly and effectively.
Having arrived late at the university I had very limited time to register, having no knowledge of the area it would have been pretty tough…
But to my rescue came Jack and gave me guidance to reach student administration building from which I eventually managed to get my student ID card and register successfully!!!

Thanks Jack and Dave for fantastic support🫶🏻!!!

Room itself is nice and cosy, decent shower, storage space, laundry, heating and all of the necessary shops are nearby.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Thank you! Review by Diviya.

Firstly, I really appreciate the speedy responses, especially the replies on the communication platform, WhatsApp, from the Representatives. It helped me tremendously as I was looking for an accommodation within a short period of time. Additionally, the services were fast and I couldn’t believe I was able to book my accommodation within few days. It was an amazing experience overall and I am truly grateful for the cooperation and help!
Secondly, the information and advises given by the Representative were informative during my accommodation finding process. The options given were almost exact to my expected accommodation preferences.
Thirdly, I am grateful for the flexibility in booking my accommodation. For example, I need not have to pay deposits upfront in order to secure my accommodation.
This is my honest review prior to settling my full payment and actually living at the accommodation. Nevertheless, the service provided was satisfactory and I hope this service would be maintain until I end my contact! Thank you!

13 October 2023
Unprompted review
Rated 1 out of 5 stars

Problems with refund and completion of flat

My daughter is starting a masters program in Edinburgh. One day after Prestige required payment in full for the new studio, they notified her that the building wasn't not ready and they would refund her rent for the delay and compensate her additionally so she could find alternate temporary housing. They are stalling in refunding her the money and no word on when she will get the added compensation. They keep asking for forms she has already filled out. The whole thing wreaks of a scam

14 September 2023
Unprompted review

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