Prestige Bookings Reviews 

382
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, attentiveness, and exceptional service, often going the extra mile to ensure a comfortable and enjoyable stay. The villas are frequently described as beautiful, clean, spacious, and well-equipped, offering luxurious amenities and breathtaking views. Many people highlight the excellent locations, which are often quiet, close to local attractions, and perfect for a relaxing holiday. Reviewers also appreciate the comprehensive service, which includes everything from transfers and car hire to welcome packages and detailed explanations of the property and local area. However, some people mentioned minor issues with the facilities, such as water damage, cracked patio slabs, and damaged tiles.

What people talk about most

Location

Reviewers highlight positive aspects of location, frequently praising its proximity to attractions like Coral... See more

Staff

Customers consistently report highly positive experiences with the staff, who are described as welcoming,... See more

Holidays

Users describe positive interactions with holidays, with many reviewers expressing high satisfaction and a... See more

Facilities

Consumers find facilities to be positive, consistently praising the villas as beautiful, clean, spacious, and... See more

Service

People report positive experiences with service, often describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just returned home from a fantastic week stay at Eframia Dyo. The villa itself was kitted out with all the essentials you needed, and Gerry was always just a message away if we needed anything. I'v... See more

Company replied

Rated 5 out of 5 stars

A lovely luxury villa near coral bay Cyprus. From arriving at Pathos airport where we smoothly pick up our rented car to being greeted by Gerry at the villa who showed us around explaining how to us... See more

Company replied

Rated 5 out of 5 stars

Recently returned after our 7th amazing stay at Villa Avyana in Coral Bay, and it just gets better and better. Prestige bookings take care of everything from transfers, to car hire, and welcome food i... See more

Company replied

Rated 5 out of 5 stars

We have been coming to Cyprus twice a year for many years. Sometimes what you see advertised is not what you get. My last four visits with Gerry/Angela through Prestiege have exceeded expectations. V... See more

Company replied


Company details

  1. Vacation Home Rental Agency
  2. Group Accommodation
  3. Non-Smoking Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Rental
  6. Villa

Written by the company

Welcome to Prestige Bookings! 🌴☀️ We’re thrilled to have you here, ready to embark on an unforgettable holiday in sunny Cyprus. Let us introduce ourselves and share our unwavering commitment to providing exceptional villa holidays. About Us: Location: We’re based right here in beautiful Coral Bay, ensuring that we’re well-connected to the local scene and can cater to your every need. Your Vacation Partner: Whether you’re seeking assistance during your stay or searching for the perfect villa, our dedicated team is always at your service. Experience Matters: With over 20 years of experience as a specialist Cyprus tour operator, Prestige Bookings was established in 2011. Our mission? To offer unparalleled quality villa holidays. Growing Strong: Since our inception, we’ve gone from strength to strength, creating lasting memories for our guests. Our team collectively boasts an impressive 70 years of experience, ensuring that every detail of your holiday is meticulously planned and flawlessly executed. Cherished Memories: Our ultimate goal? For you to return home with cherished memories of your time in sunny Cyprus. So, let’s make your dream villa holiday a reality! 🏡✨


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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4.9

All reviews

(382)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

This is our 3rd visit to Villa Avyana…

This is our 3rd visit to Villa Avyana now and it still amazes us with it amazing facilities and fantastic views. Gerry and his team are also amazing with a personal greeting on the evening we arrived and to check with us that all was ok with our stay on our day of departure. I new we would be looked after by Prestige Bookings and will always use them for our future bookings.

12 June 2024
Unprompted review
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Reply from Prestige Bookings

Neil a pleasure once again, look forward to your next visit. Gerry and team

Rated 5 out of 5 stars

Absolutely amazing family holiday at Villa Andrea

we had an amazing 10 night stay in Villa Andrea. Tonnes of space inside for 8 adults, 2 children and an infant. Outside space was fantastic and the shaded seating area was especially welcome in the afternoon heat. Villa was spotless and honestly don't have one complaint about anything. Location is a 10 minute drive from the Coral Bay strip and Phillipos supermarket which is the best supermarket i have ever come across on any holiday. There's nothing they don't stock and prices are pretty reasonable. I would say a car is essential for getting around locally as pavements are non existent on most roads. Gerry and his team are fantastic and were always on hand during our stay. Would 100% recommend this property.

26 May 2024
Unprompted review
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Reply from Prestige Bookings

Nichola it was a pleasure meeting you all here in sunny Cyprus ans so glad you loved the villa. Hopefully we will see you all again sometime soon. Regards, Gerry & Team.

Rated 5 out of 5 stars

Wow, wow, wow!

An amazing villa with amazing people. The weather was wonderful and Gerry provided any support needed, any time we needed it

27 May 2024
Unprompted review
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Reply from Prestige Bookings

Lee it really was a pleasure to have you all here, look forward to seeing you all again soon. Gerry & Team

Rated 5 out of 5 stars

The "X" Factor

Yet again a wonderful holiday experience with Prestige Bookings on this occasion based from Villa Eframia Dyo. Set in a quiet cul-de-sac with fabulous sea views, the villa itself is located centrally and ideal for accessing the recently extended excellent local amenities. The villa is both spacious and very well equipped to a high standard. Outside space including lovely pool and games facilities make this an ideal holiday villa. Gerry, Angela and Arthur are dedicated to providing a wonderful holiday experience which is second to none. Look forward to returning hopefully later in the year. Donald and Mary.

29 May 2024
Unprompted review
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Reply from Prestige Bookings

Donald a pleasure once again , regards to Mary , look forward to seeing 👀 you again. Regards , Gerry and team.

Rated 5 out of 5 stars

Prestige villa Dyo and Ena

Super Villas, recommended!
We booked 2 villas from Prestige bookings Aretousa Ena and Dyo. Villas were clean and tidy. Everything what you need is there for a great holiday. There were big rooms, very comfortable beds and separate towels for the pool and bathroom. There was a gorgeous view of the sea and the town from villa Ena. Great location.
The Hosts (Gerry and Arthur) were very friendly and helpful, great customer service, I highly recommend to use their app for local restaurants, sightseeings ect.
Arthur was really nice and caring and gave us a duvet as there wasn’t any in the villa but again the conditioner helps to heat up the room.
In attention to those who are worried about the deposit, there were no problems and it was returned within a week. My family and I loved our time there and we recommend staying here.

5 May 2024
Unprompted review
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Reply from Prestige Bookings

Maija, it Was a pleasure having you all here. Also great that you came from Ireland, close to my family home. Hope to see you all again sometime soon. Regards, Gerry & Team.

Rated 5 out of 5 stars

Perfect place

Perfect place. I everything was well organised and the team explained how the system works. The villa was amazing.
Will definitely recommend it to other friends

Andreas

12 May 2024
Unprompted review
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Reply from Prestige Bookings

Andreas it was a pleasure hosting you and your friends and so glad you had a great time and loved villa Avyana. Gerry & Team

Rated 5 out of 5 stars

Hugely Recommended

We have been visiting Prestige Booking run villas in Cyprus for over five years now, often more than once a year and have never had an issue.

The villas are always well presented, very clean and with a range of additional items, often including pool table, table football and hot tub.

They are always well located and all those that we have stayed at have been within easy access of shops and restaurants.

The team are friendly, professional and go above and beyond to help.

17 April 2024
Unprompted review
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Reply from Prestige Bookings

Graham, a pleasure once again and look forward to seeing you later in the year. Regards, Gerry & Team

Rated 5 out of 5 stars

Aretousa Dyo, Gerry, Arthur and Prestige Bookings were fantastic! Highly, Highly recommend

Gerry, Arthur and the team at Prestige Bookings were fantastic. We were upgraded to the Aretousa Dyo villa in Peyia, All I can say is. Wow. An absolutely beautiful villa. Complete with everything we could have asked for. The area was quiet and clean, The facilities in the Villa were second to none. The friendly service from Arthur was the cherry on top. They couldn't have been more friendly or helpful. Anything we needed they sorted. I couldn't recommend this villa and Prestige bookings highly enough. Cyprus is a beautiful country. I urge anyone to go out and visit. I guarantee you'll have a great time. We definitely did and we will definitely be back.

10 April 2024
Unprompted review
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Reply from Prestige Bookings

Luke, so glad you all had a great time and enjoyed Aretousa Dyo. Look forward to you all coming back sometime soon. Gerry and Team

Rated 5 out of 5 stars

Absolutely wonderful Villa and Lovely People

Absolutely wonderful Villa with the loveliest people. The villa had everything we needed and so much space. Arthur was so responsive and it was lovely that the business owner came to say hello and make sure we were all happy. We’re planning our next trip back already and we’re very sad to be home. I would recommended 100%.

1 April 2024
Unprompted review
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Reply from Prestige Bookings

Sarah, we are so glad you loved villa Andrea and had a super holiday. We would love to welcome you back to sunny Cyprus and hope to see you all sometime soon. Regards, Gerry & Team

Rated 5 out of 5 stars

Just an amazing Villa

Just an amazing Villa. Clean, quiet place, short drive from supermarket, restaurants and the beach. Stunning view and vacation atmosphere. Excellent and reliable service for everything you need. High recommended!

23 March 2024
Unprompted review
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Reply from Prestige Bookings

Noam, it was great to see you again and so glad you had good time. Regards, Gerry & Team

Rated 5 out of 5 stars

Had an amazing 7days there

Had an amazing 7days there
Villa was clean an tidy as always
Gerry Angela and Arthur are very friendly people if I could give them more stars I would will be booking again very soon with prestige bookings

7 February 2024
Unprompted review
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Reply from Prestige Bookings

Julie, a pleasure seeing you all again and look forward to next time. Regards Gerry & Team

Rated 5 out of 5 stars

Serene Luxury and Unmatched Comfort: A Villa Retreat in Pegeia

The villa not only captivated us with its breathtaking views but also impressed us with its state-of-the-art movie room, turning our evenings into unforgettable movie marathons. The addition of a sauna offered a spa-like experience, providing ultimate relaxation right at our doorstep. Every aspect of the villa, from its luxurious amenities to the serene environment, contributed to a truly exceptional stay in Pegeia.

1 February 2024
Unprompted review
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Reply from Prestige Bookings

Yoav, I am so glad the guys loved Avyana and had a great weekend. Hopefully we will see you all again sometime soon. Regards, Gerry & Team

Rated 1 out of 5 stars

Do not book a villa with this company

Do not book a villa with this company. We didn't get our €1000 deposit for any damages back. Our emails and phone calls were ignored fortunately I'd paid with my credit card and they have just got the money back after 3 months. I've read a few reviews with the same problem.

14 October 2023
Unprompted review
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Reply from Prestige Bookings

Hi Carol. As you are aware there was an issue with our card processor and a number of refunds due at the end of October. I personally emailed you explaining this and that we were working with them to resolve the matter asap. This was eventually sorted and you received your refund. I sincerely do apologise for the delay, it was extremely embarrassing for us and totally out of our control. Going forward we have changed the system to ensure something like this never happens again. As a company we exist to ensure all our clients have an amazing holiday, and we have no benefit whatsoever in holding on to clients deposits once they have departed.
Regarding your emails and calls being ignored, I personally spoke to your husband on 2-3 occasions to reassure him we were getting it sorted, and as mentioned, I emailed everyone concerned. It is possible that he may have called over the christmas period and got no answer, I was out for 2 weeks with Covid.
Carol, when you were here we made ourselves available at all times to ensure you had a magnificent holiday. In your own words the villa you booked exceeded all expectations. To give us a 1* review for something that was not our fault whilst you had a super holiday, is simply not fair and extremely unjust. Regards, Gerry

Rated 1 out of 5 stars

Prestige Bookings will take your deposit money then ghost you when you try and get it back.

I absolutely 100% endorse the gentleman’s bad review below. We have had exactly the same issue. We paid €300 deposit on arrival to one of their villas in October 23, which was standard and fine. Throughout November I received various emails and messages assuring me that I will have my deposit back any day now, but that Gerry McMahon has experienced ‘processing issues’. In good faith I believed this spiel and patiently waited. However, the money has never been returned and the messages I sent through Booking.com and the email directly to Mr McMahon, sent in December, have been ignored. Googling the company retrospectively they appear to have done the same thing to lots of people. It seems a lottery as to whether you will get back your deposit or if they will steal it. Below are a couple of excerpts from messages from Mr McMahon I received;

‘Amanda, Prestige Booking thrive on ensuring that all aspects of your holiday are stress free, and we do our upmost to ensure that everyone in your party went home singing and dancing. We have made no claim on your deposit, nor is it in our interest to hold onto to it for any reason, 100% your deposit is being refunded.’

‘Hi Amanda.

They have started this week to refund the deposits, so I hope it won’t be long now. Please accept our sincerest apologies for this we are extremely embarrassed by the situation.’

These are lies, sent in November 2023. Since then they won’t respond to any communication. Avoid using this company’s villas.

EDIT - Regarding the owners response below, it’s a lie, again. There has been no refund. Please, please, please don’t believe anything this guy says. He will steal your money and then try to take some imaginary moral high ground. Just google this company - even on their own Facebook page there are plenty of repeat reviews of exactly the same situation we find ourselves in. People’s money taken and they never see it refunded.

6 January 2024
Unprompted review
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Reply from Prestige Bookings

Amanda, we do not steal deposits from anyone. We supplied you with a quality holiday and quality service. I have explained already the issue with the processor, your deposit has been refunded, Regarding no reply to messages over Christmas, I was out for 2 weeks with Covid this is why you didn't receive a reply. Personally I refuse to drop to the level you have, and respectively suggest you check your card as your deposit has been refunded. Gerry & Team. Amanda we do not steal money from anyone, neither do we take the moral high ground. People are not stupid and can see from the hundreds of reviews and 15 years of repeat clients, the truth.

Rated 1 out of 5 stars

Be careful to book this property

This was the second time we were in Diana Heights and this time we returned home disillusioned. We were already used to the fact that despite the presence of plenty kitchen equipment there is no supply of, for example, a cloth to keep the tops clean and other basic materials to clean the house, only tools.
But that's not our main complaint. Upon arrival we had to pay a deposit of 300 euro. Contrary to what is usual this amount of money wasn't blocked like is common practice in hotels i.e. but my credit card was charged. It's now more than 5 weeks after the charge of 300 euro's and I still haven't received the refund despite assurances that it would be done soon or before the end of the week. Nothing happened and the property manager doesn't respond to my inquiries anymore.

12 November 2023
Unprompted review
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Reply from Prestige Bookings

Be careful if you receive a booking from this client!!!
Yochanan, we have received your review and have read it with a little amazement and amusement.
As you have stayed in the villa before you are fully aware that all our properties are on a self-catering basis. This is also clearly highlighted on our rates when booking, the confirmation received when booked and in our terms & conditions. As you had already stayed in this villa, you were fully aware that we do provide cloths, mop, brush, scoop and other items needed to clean. The term "Self-Catering" means you have to supply anything you need for your stay yourself.
Regarding your deposit, You were again aware of our policy and deposit requirements when you made the booking. The requirement for a deposit and that it will be returned approximately 30 days is clearly outlined under section 2.1 of our terms & conditions which you confirmed you had read and accepted when you made the booking. Please note the word approximately. Despite the fact that you deliberately disconnected the villa security system provided for your safety, I did not deduct or charge the €150.00 the company charges for a callout to check its ok, after it was interfered with.
Regarding your claim that you contacted me and I didnt respond, you emailed me last friday at 15:18 and was sent an automatic reply 1 minute later explaining we were away from the office, and would come back to you as soon as we return. What you did not mention was that you sent threatening messages to one of my staff today by Whatsapp, and made no effort whatsoever to contact me. If you wish to go to the police, please do.
On receiving your review I carefully considered how to reply. In doing so I chose to hold my head up high, keep to the truth and not to stoop to your level. Saying this I sincerely hope that you all remain safe and well in Israel during these difficult times. I also hope you find the type of rental company you are looking for when you next book Cyprus. Regards, Gerry & Team.
P.S. If you want me to forward you a copy of the TERMS & CONDITIONS that you confirmed you had read and agreed to, please let me know, I would be happy to do so.

Rated 5 out of 5 stars

Top notch

Top notch! Gerry is the best in the game. Perfect hassle free experience. Felt like family. It’s our third time using Prestige and we will absolutely use them going forward. Do not even think of booking with anyone else. :))

7 November 2023
Unprompted review
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Reply from Prestige Bookings

Gene, a pleasure once again, look forward to seeing you next time. So glad you all enjoyed Aretousa Ena, Gerry & Team

Rated 5 out of 5 stars

Amazing vacation

Our staying in the villa was amazing!!! We enjoyed the pool, the view, the beautiful rooms. The location was great! Close to the beach, nice and quiet neighborhood. But the most important thing is that the owner of the villa was always there for us. Helped us with everything, every day and every hour. Gerry was amazing.
We’ll definitely come back!!!

16 October 2023
Unprompted review
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Reply from Prestige Bookings

Rotem, it was a pleasure to meet you all here in sunny Cyprus. I am so glad you all enjoyed Aretousa Dyo. Stay safe and hopefully we will see you all again soon. Regards, Gerry & Team

Rated 5 out of 5 stars

Fantastic family holiday

Really enjoyed our stay with Prestige Bookings and will certainly be a repeat customer.

The team were really accommodating and helpful with local knowledge to enhance our stay.

Would recommend!

15 September 2023
Unprompted review
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Reply from Prestige Bookings

So glad you had a great time and hopefully see you again soon. Gerry & Team

Rated 5 out of 5 stars

5 star service and villa

From start to finish the experience was fantastic,
We were met at our meeting point and escorted back to our villa where we were shown around by a really helpful gent. the villa was beyond our expectations, beautifully clean with all the amenities to enable our family to have a wonderful relaxing holiday.
We are already booked for 2024 and can not wait to return again.

16 September 2023
Unprompted review
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Reply from Prestige Bookings

Chris, Donna, it was a pleasure hosting you here in sunny Cyprus, look forward to your return next year. Regards, Gerry & Team

Rated 5 out of 5 stars

Exactly like the photos

The villa looks exactly like in the photos! Arthur the contact was very nice and helpful. The place is very clean and it was a great experience!

15 September 2023
Unprompted review
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Reply from Prestige Bookings

Asaf, it was a pleasure to have you all here in sunny Cyprus. So glad that you all enjoyed Villa Luxor, hopefully we will see you all again soon. Regards, Gerry & Team

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