PrepScholar Reviews 279

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the platform's effectiveness in making test preparation manageable and improving confidence, with many appreciating its adaptive nature to individual strengths and weaknesses. The staff and tutors are consistently praised for their clear explanations, engaging teaching styles, and helpfulness, making the learning process less stressful and more enjoyable. Many users found the product and service to be excellent, noting the straightforward process, valuable strategies, and significant score improvements. However, some customers also noted that sessions could benefit from more in-depth explanations and practice, especially for challenging topics. A few other people also felt that the platform's customization options were limited, particularly regarding practicing specific problem types, and that the pace of live classes could be too fast for those new to certain topics.

What people talk about most

User experience

Customers had positive experiences with the user experience, finding the platform organized,... See more

Staff

Consumers find staff to be positive, with many reviewers praising their helpfulness, knowledge, and patience... See more

Product

People report positive experiences with the product, finding it extremely beneficial for improving test... See more

Service

Clients share positive opinions on service, highlighting the personalized guidance and clear direction... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wish PrepScholar had been around when I was in high school! Their platform makes studying for the ACT and SAT so much easier and more effective. The lessons are clear, interactive, and tailored to y... See more

Rated 5 out of 5 stars

I like how the teacher explains the answers and goes step by step and I like how understandable and engaging she is. She makes sure's that the students understands its okay to make mistakes and doesn'... See more

Rated 5 out of 5 stars

PrepScholar finally made SAT prep feel manageable for us. It adapts to my son’s strengths and weaknesses and gives him real, official SAT practice that’s improved his confidence big time. I recommend... See more

Rated 5 out of 5 stars

PrepScholar is a game-changer. The SAT prep is personalized, easy to follow, and actually works—my students loved the structure, and I loved seeing their confidence grow. The 160+ point improvement gu... See more


Company details

  1. Educational Institution

Written by the company

PrepScholar is a leading online test prep and college admissions company that combines 99th percentile tutors, admissions experts, and adaptive learning technology to help students achieve higher SAT/ACT scores and build competitive college applications that get them admitted into their dream college. Students can prepare for the SAT, ACT, PSAT, and AP exams through flexible programs that include 1-on-1 tutoring, live instructor-led classes, and adaptive self-paced programs that tailor to each student’s strengths and weaknesses. These personalized programs help students focus on the areas that matter most so they can make the most progress in the least amount of time. Beyond test preparation, PrepScholar also offers concierge college admissions counseling. Students can choose between comprehensive or targeted programs and are carefully matched with an admissions expert based on their goals, profile, and application needs. By combining expert guidance with personalized learning and flexible online programs, PrepScholar supports students at every stage of the college admissions journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good classes

i like how i could take a class however long it takes me to understand it. i dont do great on the quizzes but hopefully i can improve.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Course

The instructor (Miguel) was very thorough with his explanations and made sure to frequently check in regarding how we were taking in the information being given. He explained everything very clearly. I would definitely recommend him to anyone who wants a good score on the SAT.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

PrepScholar is a game-changer

PrepScholar is a game-changer. The SAT prep is personalized, easy to follow, and actually works—my students loved the structure, and I loved seeing their confidence grow. The 160+ point improvement guarantee and Admissions Bootcamp make it more than just test prep—it’s full college readiness. Totally worth it.

7 August 2025
Unprompted review
Rated 4 out of 5 stars

Tutoring and Course

My highlight of this experience was the tutoring. Grasse does a great job of helping me understand what I don't know. Although on this short occasion, I find myself with a bunch of writing everywhere, which confuses me. Although the prep scholar course, it would be nice to have a recommended schedule. It's hard for me personally to stay consistent.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I learned a lot of super niche tips for…

I learned a lot of super niche tips for the SAT that I would not have known otherwise. For example, the Desmos calculator is a huge life saver. I didn't realize before that I could get so many answers if I just knew how to properly use it.

30 July 2025
Unprompted review
PrepScholar logo

Reply from PrepScholar

Hi Grant, thanks so much for sharing your experience! We’re glad we could help you discover niche strategies and use the Desmos calculator to its fullest potential. Wishing you the very best on test day!

Rated 4 out of 5 stars

Review

Being able to work at my own pace is very helpful and makes learning easier

23 July 2025
Unprompted review
Rated 4 out of 5 stars

Great website structure

PrepScholar's customized lessons and dashboard were super helpful for keeping me on track and making studying feel more organized. While the classes covered material I was already familiar with, the structure still helped me stay consistent and focused.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Seamless and Painless!

Seamless and a Brand that's easy to promote! When PrepScholar asked me to review their admissions counseling package it was a no-brainer! There process is straightforward, to the point, and without fluff. Their admissions have attended the top colleges so you're getting your support straight from the source! They were a pleasure to work with and families that entrust them to support them through the college admissions process will not be disappointed.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Very good class

Overall, the SAT course was good and helped me feel more prepared for the exam. The tutor was knowledgeable and explained the material clearly. However, I do think the sessions could have gone into a bit more depth, especially on some of the more challenging topics. A little more detailed explanation and practice would have made a big difference. Still, it was a helpful experience overall.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Great!

I really enjoyed the class because I felt like it was very individualized and we were given a lot of space to ask questions or get clarification.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

This place SUCKS

This place SUCKS! we logged in and paid our money and then we find out that I accidentally signed her up for the paper version of the SAT verses the digital. Well…when you go to switch over they have you start the process all over again. Calls to the “support” number get you an automated message that there is no “Support” via phone, only email. Tired other “options” on the voice prompts for phone calls and get the same stuff, email us. Went to Paypal for a refund. Don’t use this place.

15 July 2025
Unprompted review
PrepScholar logo

Reply from PrepScholar

Hi Jeff, thanks for your feedback, and we're genuinely sorry for the confusion and frustration you experienced. To clarify, your daughter wasn’t signed up for the wrong version—our SAT prep accounts include access to both the Digital and Paper SAT versions. Up until recently, some students still needed to retrieve information from their Paper SAT account, so we made both available under the same login.

It looks like your daughter logged into the Paper SAT interface initially, and our support team quickly emailed to clarify and ensure she used the Digital SAT version instead. Unfortunately, it seems that email may have been missed, and shortly after, we received your request to cancel.

Per our 5-day risk-free trial guarantee, we immediately canceled the trial and processed your refund in full.

We understand the frustration of not having a phone support option. We’ve found that email allows us to offer 24/7 coverage and respond more efficiently to more families—our team replies within 1–2 hours on average, and always within 24 hours, including weekends and late nights.
We appreciate you giving us a try and wish your daughter all the best on her SAT journey.

Rated 5 out of 5 stars

Paul is a great tutor

Paul is a great tutor. He's a great teacher and was even able to help me with other subjects. He's helped me get 4 5s directly and a 5th indirectly. I really appreciated all of the help he gave me in preparation specifically for AP Physics 1, where he helped me learn a whole new way of looking at the course which helped me get a 5 on the exam.

13 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look