Prepaidsims Reviews 

Clear set up instructions, quick connection. No further thinking about data usage while travelling. Hotspots, peace of m8nd on network security.

It worked straight away as soon as I landed in Milan and has kept signal ever since it’s been really good

Bought a sim for Japan. Upon arrival, sim would not activate. Phone has to be configured in complicated process to get sim to work. Unable to get the phone to function with the sim.
AVOID!!! There are other travel sims out there that can be trusted than this mob.

On arrival at my destination in Southeast Asia, the physical data SIM failed to work in my Google Phone, reporting it as unsupported (worked fine in an iPhone). I emailed Prepaid SIMs from the airport and they promptly responded by the time I got to the hotel and resolved the issue by issuing a replacement eSIM. Fantastic service, highly recommend.
Alvin the Travel SIM Guru lived up to his title. Thank you!

Easy to install, the Prepaid Sim has given us access to everything we need from translators to Google Maps to accessing emails. We can also FaceTime with our grandkids.

Good customer support

I used Tiktok to save a bunch of travel guides for Korea before I left home but when I got there Tiktok wasnt working for the reason I found out later the service provider they use for the SIM was Chinese. For some reason they block Tiktok in Korea which is weird. It made me think at first the whole SIM wasnt working because I had Tiktok set as my internet homepage and it said cannot connect to the internet. I later realised yeh it was OK just no Tiktok so I never did get to access those travel guides. I found their support staff a bit condescending treating me as if I was some kind of moron when its basically a technical issue with their product. My travel companion who got one on arrival at the airport had no issues with theirs so I wished Id just done that. I started thinking why am I getting stressed talking to some IT support person when Im on holiday. One of their suggestions was to break the SIM take photos request a refund. Basically i expected a 100% trouble free service and it wasnt so I dont recommend them but yeh the SIM was working just not for the main site I wanted to use while I was there.

Ease of use , connectivity great easy to install eSIM from QR code supplied

Easy to use and install. Good coverage while in Japan. Would definitely use again.

Quick delivery and good responsiveness to the one question I asked pretrip. Followed easy instructions to set up Access Point Name on plane to Japan and the card worked perfectly as soon as we landed and throughout holiday. Others I travelled with had limits on their data and were rationing use, but I was fine. Would definitely use again.

I used this unlimited e sim card in japan while stayed in Tokyo and traveled rural area. tbh, this is the best sim card I have ever used. No interruption even in the busy Tokyo, connection was smoothly and strong. Highly recommended.

Clear instructions, Simple to install and worked without a hitch.

Had an issue, when I landed in Vietnam, the esim I purchased would not connect. At first I was annoyed as I'd heard dodgy companies sometimes sold used/expired esims and I thought I got scammed. Connected to the airport WiFi and emailed customer service quite rudely expecting not to get a reply. Got a very prompt reply from Alvin who after some back and forth figured out that my issue was from an old esim I deleted, that kept it's access point details as default so the new one wouldn't connect. Had nothing to do with the them, entirely my issue. Big thanks to Alvin who went above and beyond. Thanks again.

Excellent service and great customer service easy set-up.

Did everything as described. Able to access all social media and news etc all throughout Hong Kong, Macau and China. Excellent for Alipay and local apps as well.

They would cut out my data three times during my trip and when I first arrived this system was shut down for two days. Definitely don’t recommend this if you’re travelling to Japan using the unlimited SIM.

Easy to use, good connections

Love this card. Easy to start, easy to use. No problems at all. I'm glad I bought esim upfront, so I was connected straight in the airport.

Easy to use the sim