I have purchased TV stand Mapia. It was quite cheap, so I didn't have high expectations. Unlike a lot of other products from other shops I had to order due to moving, the TV stand turned out to... See more
Company replied
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See what reviewers are saying
Beautiful product, easy to build. Little silly DPD refused to deliver the two boxes at once. Maybe communicate clearly with them in the future? Customer service of PremiumXL was very helpful and accur... See more
Company replied
Unfortunately we’re very unlucky with this company. First attempt they forgot to deliver the 2nd half of our bed - which can happen. But now the after delivery of the missing part went wrong twice a... See more
Company replied
To be honest service was very good delivered on time. Few things were not on point and their support contacted immediately and sorted out my concern in couple of hours. I am really impressed by their... See more
Company replied
Company details
- Furniture Store
- Children's Furniture Store
- Decoration and Interior Design Store
- Garden Furniture Shop
- Hardware Store
About premiumXL Nederland
Written by the company
Ontdek PremiumXL
Uw expert voor Home & Living producten tegen aantrekkelijke prijzen. Met meer dan 15 jaar ervaring in online retail en een hoofdkantoor in Duitsland, biedt PremiumXL een uitstekende selectie van meubels en woonaccessoires.
Uw expert voor Home & Living producten tegen aantrekkelijke prijzen. Met meer dan 15 jaar ervaring in online retail en een hoofdkantoor in Duitsland, biedt PremiumXL een uitstekende selectie van meubels en woonaccessoires.
Onze collectie
Ons assortiment omvat merken als en.casa, lux.pro, casa.pro, neu.holz, neu.haus, corium en pro.tec, die variatie en design in je huis brengen. Van knusse kinderbedden tot stijlvolle bijzettafels en praktische kasten - we hebben alles wat je nodig hebt voor een aantrekkelijk huis. We bieden ook robuuste meubels en decoratieve elementen voor in de tuin die je buitenruimte omtoveren tot een oase van welzijn.
Prijs-prestatieverhouding
We hechten er veel belang aan dat onze producten waar voor hun geld bieden. Elk artikel is zorgvuldig geselecteerd en getest om aan je verwachtingen te voldoen. Online winkelen bij PremiumXL is gemakkelijk en gemakkelijk, en onze vriendelijke klantenservice staat altijd voor je klaar om eventuele vragen of problemen te beantwoorden.
Waarom PremiumXL?
PremiumXL is meer dan alleen een online winkel. Het is een merk dat wordt gekenmerkt door jarenlange ervaring en een goed begrip van de verwachtingen van de klant. We nodigen je uit om deel uit te maken van onze community en te genieten van de voordelen van ons uitgebreide assortiment.
Onze belofte
Vertrouw op onze ervaring en vind vandaag nog de perfecte producten voor je huis. Koop slim, leef mooi - met PremiumXL.
Uw specialisten in Home & Living
Written by the company
- Snelle levering
- We hebben alle artikelen uit ons assortiment op voorraad. Bestel bij PremiumXL en profiteer van onze snelle en voordelige levering direct bij u thuis.
90 dagen retour mogelijk
Du kannst in Ruhe überlegen!
Weet je het niet zeker? Bij PremiumXL heb je 90 dagen de tijd om je gekochte artikelen te retourneren. Neem gewoon contact op met onze klantenservice.
Contact info
Eversburger Str. 32, 49090, Osnabrück, Germany
- +31 (10) 340 0855
- info@premiumxl24.nl
- premiumxl24.nl
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My orders were delivered perfectly
My orders were delivered perfectly, well-packaged. The price-performance ratio is also very good.
21 December 2025
Great customer experience
Had a bad experience with them but than they solved it verg well! Happy with this service and happy with the product. Great customer experience!
6 December 2025
Reply from premiumXL Nederland
Dear Maaike,
We apologize for the inconvenience. We have contacted our colleagues to investigate the exact situation. We will contact you shortly by email to let you know what the exact problem was. We are pleased to read that the bank has successfully credited the amount in the meantime.
Once again, we sincerely apologize and wish you a pleasant day.
Kind regards,
PremiumXL
They didn’t give me an update on time…
They didn’t give me an update on time but when I send the email the answer was fast and the product was very good.
So the money and time was worth it
29 November 2025
Reply from premiumXL Nederland
Dear Victoria,
Thank you very much for the positive review!
Have a great day! :)
Kind regards,
The PremiumXL team
Reply from premiumXL Nederland
Dear,
Thank you very much for your positive feedback!
Have a nice day! :)
Kind regards,
The PremiumXL team
Reply from premiumXL Nederland
Dear customer,
We are very pleased to hear that you are satisfied with our service.
Have a nice day!
Kind regards,
PremiumXL team
TV stand Mapia
I have purchased TV stand Mapia. It was quite cheap, so I didn't have high expectations.
Unlike a lot of other products from other shops I had to order due to moving, the TV stand turned out to be great quality and completely not damaged. It was also easy to assemble. The only problem is that the doors don't move very smoothly, but there is a soap in the kit to smoothen the surface, which I unfortunately noticed only after assembly, but that was my mistake.
Delivery happened even earlier than promised, which was also great!
17 November 2025
Unprompted review
Reply from premiumXL Nederland
Dear Katja,
Thank you very much for your feedback regarding your purchase. We are very pleased that you were satisfied with our service.
Have a nice day!
Kind regards,
PremiumXL Team
Everything is good
Everything was sent and delivered very fast, on time. No problems. Easy to assemble, good instructions.
29 October 2025
Reply from premiumXL Nederland
Dear Kristina,
Thank you very much for your kind feedback!
Have a nice day! :)
Kind regards,
The PremiumXL team
Product quality is really nice
Delivery was fast and secure. There is no negative things on the product. The quality looks really good.
11 October 2025
Reply from premiumXL Nederland
Dear Oyt,
Thank you for your kind words!
Have a nice day! :)
Kind regards,
PremiumXL Team
Reply from premiumXL Nederland
Dear Ling,
We apologize for the inconvenience. Our colleague has already contacted you by email regarding this issue. We look forward to your response and hope that the problem can be resolved quickly.
Have a nice day!
Kind regards,
Team van PremiumXL
The shipping was fast
29 August 2025
Reply from premiumXL Nederland
Dear Nathalie,
We are delighted to hear that you are satisfied with our service.
Have a nice day!
Kind regards,
The PremiumXL team
Great shoe storage
Delivery was good. Part is really good and assembly was easy, though there were some mistakes here snd there in the manual
23 August 2025
Reply from premiumXL Nederland
Dear Anas,
Thank you for sharing your thoughts!
Have a great day! :)
Kind regards,
Team of PremiumXL
Good experience
Delivery was fast and order went well.
The product is as described and the child is very happy with the new bed. However, I am not that sure about its resistance in time. It is a kids bed and every time he sits on it more energicly, the bed makes a cracking sound. Nothing visible yet, we will see in time.
17 August 2025
Reply from premiumXL Nederland
Dear Natalia,
Thank you for sharing your thoughts! In case of any problems, our customer service will be happy to help you find a solution.
Have a great day!
Kind regards,
Team of PremiumXL
Good product
15 August 2025
Reply from premiumXL Nederland
Dear Alexandru,
We are sorry to hear about your complaint and apologize for the inconvenience caused. We have just sent you an email about this situation, hoping to resolve this issue for you as soon as possible. If you cannot find our email, please check your spam folder, as it may have been sent there.
We look forward to hearing from you and apologize again for the inconvenience caused.
Kind regards,
The PremiumXL Team
the worst customer experience
That was honestly the worst customer experience of our life! We ordered a bed, which was delivered with the 2 long sides missing. After hours of trying and automatically disconnected lines, we sent an email. They delivered the “missing” parts, only it was again the parts we had already. They delivered again, for the third time again the WRONG PARTS, and an extra children bed (we never ordered).
Finally, we got fed up and sent it all back, only to realize that they gave the GLS 3 parcel (box) worth of labels, so half of the wrongfully delivered items are still here in boxes, waiting for the shipment.
I am furious beyond words, they have our money, caused us 1 month of stress and chaos, and they didn’t even say sorry.
4 August 2025
Unprompted review
Reply from premiumXL Nederland
Dear Barbara,
We apologise for the negative experience. We are very sorry for any inconvenience. We have already responded to your enquiry regarding the resolution of this matter and hope to resolve the matter in a way that best suits you as soon as possible. Once again, we apologise for any inconvenience.
Kind regards,
Team van PremiumXL
Unfortunately we’re very unlucky with…
Unfortunately we’re very unlucky with this company. First attempt they forgot to deliver the 2nd half of our bed - which can happen. But now the after delivery of the missing part went wrong twice already, as they keep delivering the same part as we have already. As a ‘surprise’ they came now with a non-ordered item + again the wrong half of the ordered bed.
28 July 2025
Unprompted review
Reply from premiumXL Nederland
Dear Daan,
We are sorry to hear about your complaints and apologise for the inconvenience caused. We are working to resolve the problem as requested by email and hope to help you as quickly as possible. Again, we apologize for the negative experience.
Kind regards,
Team van PremiumXL
Good customer experience
Fast delivery, good quality of the product for the fair price, and excellent customer service.
20 June 2025
Reply from premiumXL Nederland
Dear Dimitri,
Thank you for sharing your thoughts and experiences!
Have a very nice day! :)
Best regards,
Team of PremiumXL
Beautiful product
Beautiful product, easy to build. Little silly DPD refused to deliver the two boxes at once. Maybe communicate clearly with them in the future? Customer service of PremiumXL was very helpful and accurate. Happy with my closet now, would order other products in the future without a doubt.
16 June 2025
Reply from premiumXL Nederland
Dear Mevr. Joosten,
Thank you for your feedback on our work on the product and the courier service. We hope that you will be satisfied with the product for a long time.
Have a nice day! :)
Kind regards,
PremiumXL Team
Good product but not good delivery
Quality is fine. Some parts of woods have damage but still end result is beautiful. Assembling is also not difficult!
I am ok with the product but the delivery was awful. I received 4 days track and trace from GLS but they did not show up !
28 May 2025
Reply from premiumXL Nederland
Dear Pooria,
We are sorry to hear about your complaints and we apologize for the inconvenience caused. We have just sent you an email regarding this situation, hoping to resolve this annoyance for you as soon as possible. If you cannot find our email, please check your spam folder as it may have been sent there.
We look forward to your response and once again apologize for the inconvenience caused!
Best regards,
PremiumXL Team
It really looks great with my computer…
It really looks great with my computer and desk. Sturdy and good quality. Delivery was fast and parcel was well packaged.
29 May 2025
Reply from premiumXL Nederland
Dear Heuts,
thank you for your kind feedback!
Have a great day! :)
Kind regards,
PremiumXL
Reply from premiumXL Nederland
Dear C.E.,
thank you for your postive feedback! We are happy to hear you are satisfied with you purchase.
Have a great day!
Kind regards,
PremiumXL Team
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