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Rated 5 out of 5 stars

Easy to use website, good email confirmations and easy tracking via evri. Used premium delivery and arrived within 24 hours, well packed and in perfect condition. Bs stamped road legal as requested an... See more

Rated 1 out of 5 stars

I really cannot understand why companies do not reply to emails, etc! ordered plates and received an email stating the order will be dispatched with a tracking number, over a month now and still say... See more

Rated 1 out of 5 stars

Ordered on 23/3/26 before 2pm, paid extra for next day post, and still waiting 3 emails, 1 message 1 phone call to an automated system that doesn't track anything, everything says response in 24 hour... See more

Rated 5 out of 5 stars

Great experience with Premium Plates. Website is easy to use and to model the different fonts and plate sizes. Placed order and chose standard delivery - arrived in few days. Short Plates with 4D font... See more

Company details

  1. Auto Accessories Wholesaler
  2. Auto Parts Store

Written by the company

Premium Plates specialise In The production of the highest quality Number Plates on the market. Enjoy designing your plates with our quick & easy to use plate designer. With next day delivery available.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 39% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Plates

Easy web site, good quality plates, I ordered the standard with black emblem and blue border, which was perfect, quick delivery with up to date corresponded emailed to me. would recommend premium plates, thank you

24 February 2025
Unprompted review
Premium Plates logo

Reply from Premium Plates

Thanks for your glowing review! Count on us to deliver the same level of quality and service for all your future plate endeavours.

Rated 5 out of 5 stars

No Quibble Guarantee

Fast, good quality, easy to order, however one plate had a slight air bubble which was instantly replaced ..No Quibble... Great Well Done

11 February 2025
Unprompted review
Premium Plates logo

Reply from Premium Plates

We're thrilled to have exceeded your expectations! Your satisfaction is a testament to our commitment to quality and service.

Rated 1 out of 5 stars

After ordering plates they manage to…

After ordering plates they manage to send me illegal ones. This is something I wasn't interested in at all. If the send legal plates soon I will change my review if they won't I will ask my bank for a charge back.

Edit: I ve started charge back process with my bank. No communication with Premium Plates. They are ignoring my emails. I found bugs on their website if you change size of plates to short 7 letters it will change your number plate to undefined

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Got my plates within 48 hours…

Got my plates within 48 hours with premium delivery £9.99
Very easy site, as mentioned in other reviews, there is a drop down to select legal plates. Best price I found online with quickest delivery. Delivered by Evri and in my area the Evri drivers are great so no issues and posted through letterbox. All in all, excellent. Thank you

7 February 2025
Unprompted review
Premium Plates logo

Reply from Premium Plates

Thanks for your kind words! We're thrilled you're happy with your plates. Count on us for any future plate needs you might have.

Rated 4 out of 5 stars

I’ve used this company before and would…

I’ve used this company before and would definitely use them again.
Straight forward ordering process with good drop down boxes.
Very quick turnaround from order to delivery.
Annoyed I didn’t see the box where I could’ve added text to the bottom border but that was my oversight.
Good quality plates, no complaints.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality

Excellent service, ordering off the website is easy to navigate and offers lots of choices. Communication was excellent and regular updates were provided. Delivery was as stated, arrived in good time and well packaged. Number plates are of an excellent standard and look fabulous ****

30 January 2025
Unprompted review
Premium Plates logo

Reply from Premium Plates

Thanks for your kind words! We're thrilled you're happy with your plates. Count on us for any future plate needs you might have.

Rated 1 out of 5 stars

Non legal plates

Very poor service. The order form by default is set to non legal plates and isn't clear what option to select for legal plates. Avoid at all costs

30 January 2025
Unprompted review
Premium Plates logo

Reply from Premium Plates

Hello, There is a drop down box for the customer to choose which style of plates to purchase.

Rated 1 out of 5 stars

This is my second review please avoid…

This is my second review please avoid website very poor when ordering not clear if you want legal plates or show plates no phone number to talk to anyone

1 January 2025
Unprompted review
Premium Plates logo

Reply from Premium Plates

Hello, There is a drop down box for the customer to choose which style of plates to purchase.

Rated 5 out of 5 stars

Excellent experience

Easy to use website, order arrived quickly.
Plates printed to a high standard as designed on website.

Will be using again.

25 January 2025
Unprompted review
Premium Plates logo

Reply from Premium Plates

Your satisfaction drives us! We're dedicated to crafting exceptional quality and can't wait to help you with your next set of plates!

Rated 1 out of 5 stars

Shocking service - Avoid!

Website not clear enough regarding custom and standard plates, costly mistakes easily made. No contact number so all contact is via email and the time taken to reply to emails is awful. Terrible customer service! Had to ask repeatedly for a receipt, still not got it. Would never use again or recommend.

20 November 2024
Unprompted review
Rated 1 out of 5 stars

I would’ve given 0 stars!

I would’ve given 0 stars!
Paid for priority and still waiting 3 days later. Had no updates on delivery! Sent an email, had no response! £9.99 for Priority Delivery is a scam as this should ensure delivery within 24hrs.
No other way of contacting this company and do not recommend

30 November 2024
Unprompted review
Rated 1 out of 5 stars

order plates in 4D and website shows a…

order plates in 4D and website shows a 4D plate with 5MM next to it indicating you are getting a 4d plate with 5mm thick lettering, this is not the case as send the plates with the cheaper 3mm lettering which i could have brought anywhere for less money, also the plates do not have the BS lettering on which all plates need to have for mot purposes, sent email on deaf ears very disappointed and will not use again

27 November 2024
Unprompted review
Rated 2 out of 5 stars

I ordered a set of plates last…

I ordered a set of plates last Thursday, paid for priority delivery and still not received them. Ordered Thursday now Monday, they are that slow that the dvla have sent the log book quicker than the plates.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

My new 4D Private Registration Plates

The team at Premium Plates were excellent and very helpful. Just received my new 4D plates today. They look fantastic!! And will look really classy on my new VW Tiguan. A very quick despatch and delivery time too I only placed the order yesterday. I would certainly recommend this company to anyone. 5 star rating for quality products and customer service.

27 September 2024
Unprompted review
Premium Plates logo

Reply from Premium Plates

Thanks for your glowing review! We'll continue to deliver the same level of quality and service for all your future plate endeavours.

Rated 5 out of 5 stars

Great team, great plates!

The team were great, responsive, and the plates look absolutely fantastic; would highly recommend!

19 September 2024
Unprompted review
Premium Plates logo

Reply from Premium Plates

Your satisfaction is our ultimate reward!

Rated 3 out of 5 stars

Plates turned up promptly, but needed sanding

Plates turned up promptly.

Had a quality control sticker on the back of one of them, although after inspecting the plates, they were very rough round the edges, and I even had to sand part of the plates down as they had rough edges and raised plastic in areas which made them look untidy.
Probably won't use this company again.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

GOLD PLATED SERVICE

Ordered new number plates on Wednesday and had them by Friday. The personal 'thank you' note was a classy touch. Highly recommended.

3 September 2024
Unprompted review
Premium Plates logo

Reply from Premium Plates

Your positive review means a lot! We're ecstatic to have met your expectations and are here whenever you're ready for your next order.

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