Had a car finance from them 4 half years ago they was amazing never had a problem when I need another car a will be applying with this company again thank you premier plan
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Premium Plan offered me a finance package, despite me having some serious credit issues, where many companies had turned me down. This was all arranged via a local dealership, not done through a "bad... See more
Company replied
Can not express my gratitude for premium plan! Extremely friendly staff team who answer every question no matter how small, very quick responses and payment to dealership also, I’ve seen reviews of pe... See more
Company replied
They helped me when no-one else could or would. The process was relatively easy and quick and all the staff I have spoken with have been excellent. They genuinely look at your current circumstances an... See more
Company replied
Company details
Information provided by various external sources
Premium Plan is part of the Totemic Group which has over 20 years’ experience in helping people in financial difficulties. Since 2012 we have helped place over 4,177 people into their car with an affordable finance solution. At Premium Plan we put our customers at the centre of everything we do and focus on giving you the best service and products possible. We know that changes in financial circumstances can affect your ability to secure car finance and leave you in a stressful position. This is why we take the time to understand you and your financial situation better and make decisions based on much more than just your credit score.
Contact info
NG31 0EA, Grantham, United Kingdom
- 0800 197 9758
- feedback@premiumplan.co.uk
- premiumplan.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A must for poor credit
I took out my second car finance with premium plan this year, I got quotes from so many other companies that will supposedly help people with poor credit but some of them were extortionate monthly payments and interest. As someone who wrecked her credit as a teenager (it’s very very poor), premium plan did not take advantage of this and do not judge. They were interested in if I worked full time and had a decent enough income to afford it which I can. The monthly payments are very reasonable and when I found a car they were very prompt with the payment. I can’t recommend them enough for people that can afford car finance but have poor credit, all the staff were so lovely and kept me regularly updated.

Reply from Premium Plan
They do not treat people fair ! Nor are they different !
They claim they are fair and don’t judge you yet they took all my personal information and bank statements and then worked out that I wouldn’t be able to afford the payments ! And in actual fact, after my outgoings I have more than enough to afford monthly payments. They also didn’t have the decency to contact me and tell me they decided to decline me, I had to chase them up. Even though our last conversation was based on me sending MORE information to them. Like how can you decline because you didn’t calculate accurately ? I told you my budget and the maths clearly shows I would have that plus some. You did not even come up with an “affordable plan”.

Reply from Premium Plan
Nice comunication and great service to…
Nice comunication and great service to the all help for my . Thank you so much :)

Reply from Premium Plan
Great service friendly staff and quick…
Great service friendly staff and quick response time would highly recommend using premium plan to obtain finance on your next vehicle

Reply from Premium Plan
Iv had 2 cars off these guys and they…
Iv had 2 cars off these guys and they was brilliant I wanted to upgrade again and was told they carnt help me no more I have never missed a payment and never defaulted on any other credit agreements bit unfair never had ccj on any dmp so iv got to start looking elsewhere

Reply from Premium Plan
Fantastic service these guys are really…
Fantastic service these guys are really on the ball

Reply from Premium Plan
Hi basically u never done a lot for me…
Hi basically u never done a lot for me once my money was approved
I gave the agent 6 cars to look at for me & he said it was too many at one time. So gave him 2 too price up for me
Then I was told not too contact the car company until he sent me your finance agreement
Then I went to c the car &. a test drive. Phoned him & said it was ok & going to buy it
I then got ur HP agreement to sign and that’s it

Reply from Premium Plan
Premium Plan provided an excellent…
Premium Plan provided an excellent service at a worrying time. They were always quick respond and made the process easy.

Reply from Premium Plan
Good service an cheap rates for first…
Good service an cheap rates for first time driver would recommend it to anyone

Reply from Premium Plan
Honest review from someone in a DMP
Honestly dealing with Premium Plan was so easy. I am in a DMP & needed the balloon payment re financed so I could keep my car & Premium Plan helped me do that. It was super quick and easy to use them & their customer service is amazing. So friendly, no judgement & willing to help! If I could give more than 5 stars I really would. Anyone looking to help with car finance but don’t have a great credit rating definitely give these a call.

Reply from Premium Plan
They are brilliant!
I am in IVA. So I can't have credit because of my poor credit rating.I needed to refinance my balloon payment on my PCP. Everyone were very kind and professional throughout the refinance process.
The process was very quick.
I can just recommend them.

Reply from Premium Plan
Clear, polite and helpful.
Every step was clearly explained and all my questions were answered. My credit score is not the best but they listened to my background and there was no judgement. I did get a little confused with the paperwork but they were patient and understanding. It has put my mind at ease as I was so worried about finding a company that would help me.

Reply from Premium Plan
Thanks Premium Plan for help my to…
Thanks Premium Plan for help my to choice a new car 5 stars Excellent work

Reply from Premium Plan
Very helpful and explained exactly what…
Very helpful and explained exactly what I was borrowing and what I would be paying back.

Reply from Premium Plan
Very professional persons highly…
Very professional persons highly recommended

Reply from Premium Plan

Reply from Premium Plan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







