Premium Land Reviews 978

Recieved promptly, great communication

Very fast and helpful reply through webchat, received my working premium key within a minute. Hope to do business again in the future if Premium Land keeps being this fast and good.

Very simple and fast payment.

No code received.
Two hours after placing order, agent told me key would be sent "within a few hours". 12 hours later no key and no agents online.

Service was simple and the agents were extremely kind!

the payment is a bit sketchy but its legid as far as i can say

I created the correct order and the customer service advisor created a wrong order and processed it and then blamed me and even after showing proof of correct order now has blacklisted me without reason. Very unprofessional and rude. I asked many times for them to fix it and they wouldn't do it saying it can't be done. Then on telegram they claim it can be fixed so they lied. After using the company for many items I will not be returning. Very unprofessional and rude response from the company.

everything was smooth

Greate site to buy your premium accounts. They are response fast in the chat and you will get your codes fast.

I contacted the agent and just 5 min later I had my new activation code. So fast!!
Thank you

More than 12 hours waiting and I still didnt recieve my code. I should have readed the reviews first. Their chat platform is a dead. Nobody answer in their online chat or telegram.

I only expect that THIS they will see, and depends if they give me my code or not I will change my review.

After waiting 3 days i finally received my voucher in mail. The custumor support can be better in my opinion. They do respond quick, but short answers and always the same answers... don't know if i was talking to a bot or a real person.

These people are bad actors. I only hope that you are reading this review before making any purchases through them. This is their delivery time as posted on their website: "Instantly after payment done
In rare cases with some delays (up to few hours)"

Here's a transcript of my chat:

Hi.
Have any questions? Ask away!

ME: Hi, I'm looking to receive my code for: REFERENCE CODE WAS HERE. I haven't received it in 12 hours.
Please fill in your contact information to send this message.
MYEMAILWENT HERE

AUTOMATED: Your message is being sent over to the team. They'll be in touch soon.

AUTOMATED: The agent has joined the chat

THEM: hi

ME: Hello, thank you for taking my ticket!

THEM: the key is generated, wait a couple of hours you will receive an email with the key

ME: I did the original purchase 12 hours ago

ME: Are you still there?

5 minutes later...

THEM: 1-2 hours

ME: It takes 14 hours to send a code?
Hello?
Are you still there? Hello?

7 minutes later...

THEM: im here
wait key in processing

ME: why is it taking so long? How do I ask for a refund
How do I request a refund?
This is a review I just found: I cant speak for other storage platform but DO NOT purchase Nitroflare from this seller. I paid in gift card as they suggested and was told i would receive the code in few min to few hours. well, here we are 2 days later still nothing. they would ignore my request in the chat and keep telling me to wait. unacceptable. feel like a scam to me. i guess i should of known better. be careful everyone.
Are you scamming me? Why can't you help me?

6 minutes later...
THEM: you paid code, you can pick up your code

ME: It isn't coming via email.
That's what I've said.
I'm asking you for help.
Another review: Wth is this? I placed an order about 13 hours ago and i still haven't got anything. The customer service doesn't even read my messages. Can i at least get information about that is going on or how long it will take? Like wth is this bro
Another review: I tried to sign up for a download service and was directed to premiumland. They in turn said I had to buy a gift card from another party and send it to them. That company charged my card (it went through), but said there was a problem and to do the charge again. I went back to premiumland for help, and clicked on their online chat button. They claim to have 24/7 support, but I've waited over an hour for someone to respond. All I get is an automated reply that says to wait. I see similar complaints here, and the company's response is to call their customers names that I can't use here!
I need help.
Hello?

7 minutes later
THEM: you paid code, you can pick up your code

ME: I'm trying to do that. I requested it 12 hours ago, and I have not received it. Why does it take so long?
Hello?
Please help me.
Why are you not responding?

8 minutes later
THEM: I answer you.. why do you write that I do not answer, review the dialogue

ME: Don't be an idiot. I pasted a review that shows you that aren't responsive and you haven't helped me. IT HAS BEEN 12 HOURS. I WANT WHAT I PAID FOR. HELP ME OR I WILL REVIEW YOU AND PUT THIS IN THE REVIEW BECAUSE YOU ARE CHEATING ME.
HELLO?
HELLO?
I can see that you are reading this. Why aren't you responding with solutions.
HELLO?

9 minutes later...
THEM: I wrote in support to resolve your issue.. you must wait

ME: HOW LONG?
I've already been waiting

5 minutes later...
Send me an email to confirm that you sent it to support. I want a ticket number.
HELLO?

3 minutes later...
THEM: i can't say how much we must wait

ME: I want an email with a reference code and an email address to escalate
HELLO?

4 minutes later...
THEM: Ok

ME: Please send it now.

3 minutes later...
ME: You haven't helped me at all. Are you a scammer? Just be honest and I'll move on

6 minutes later...
ME: Last chance before I post my review in hopes of preventing people from purchasing with you.

fast, trustworthy

Super Service, Super fast, 100% trustworthy ! Big thumb up